Can send but not receive emails - urgent help required
I started using Zoho yesterday as my business email. I can send emails from my zoho account but I can't receive them. Please help as I am losing business! :( I receive the following error message when I send an email to my zoho account:
how to ad signature in zoho email app?
Hy! Can you help me to ad signature in zoho email app with Android system? I create a signature for webmail but this don't work for Zoho email app. Thank you!
Accidentally disabled access for my own account
I have accidentally disabled all access of my mail account in the control panel. Could you re-enable it? Thanks! Also, our organization's original super admin has left the company. Is it possible to move the super admin's privilege to somebody else?
Incoming Mail Disabled
I found one of my account can not receiving email. It's Incoming Disabled. Can you help me to enable it, please ??
Impossible to send mail for 500 5.4.6 - What is the limit? can you restore our account?
Hi, We are sending one email every twenty seconds for GDPR. After sending 400 mails, we cannot now send any mails for an error Impossibile inviare il messaggio;Motivo:550 5.4.6 Unusual sending activity detected. Please try after sometime This happens both from an SMTP client and from the web client. Can you restore our ability to send mails and explain how many mails we can send? This is a paid service for us, we find it very weird we cannot send new mails or know what our limits are. Thanks BVEvents
Flee zoho for google
Here seems to be the only solution: save what files are left and migrate back to google: I am not a fan of google, but at least 90% of my files did not disappear overnight https://jeangalea.com/migrate-zoho-mail-gmail/
phone number verification does not work
Good morning. We have changed the telephone number for the sending of the verification code. The new number is 920638835 but it still shows the old number ******** 10. This happens with the mail ventas@timexworldservices.pe. Can you verify? I hope your support
How do I search for flagged email in my SPAM with display ONLY those emails?
The new design still lets me select for flagged email in my SPAM folder, but it just shows it to me in the full list of ALL the SPAM rather than a search window of ONLY the flagged emails. How do I see just the flagged email rather than have to scroll the entire contents of the SPAM folder to find which ones have been checked? Why do they make such stupid changes when their SPAM filters are so poor?
E-mails coming back!
we can not end mails to a speficif set of acounts, Because it said : INVALID_ADDRESS, ERROR_CODE :554, ERROR_CODE :Your 135.84.80.216 adress blacklisted. // 135.84.80.216
Zoho Mail does not sync all the email in Android through
Exchange(msync.zoho.com)
Hi, can someone enable 'All Days Sync' for: leonardo.barrios@getecsa.co
Important announcement about Zoho Mail 2018: Deprecation of old interface and other updates
Hello everyone! Thank you for the overwhelming response to the release of Zoho Mail 2018! Here are some comments on Zoho Mail 2018 that pepped us up: Many of our users who were using the older version of Zoho Mail also loved the new Zoho Mail 2018, as it retained the tabs to their liking, but with better speed, appearance and nifty features. Apart from the reviews, we also appreciate the enthusiasm shown in posting feedback, suggestions, and feature requests. We are analysing the feature requests
Google Cloud blocking the conection by ports 587,465 and 25
Hello guys, how are you? Recently I discovered that Google blocked the comunication on ports number 587, 465 and 25 - https://cloud.google.com/compute/docs/tutorials/sending-mail/ Are there other ports from zoho using the smtp.zoho.com ? Regards Estevão
How can Move to trash AND delete permanently?
I want to create a filter with does "Move to trash AND delete permanently". Is it possible?
Intermittent issues with mails not sending, and even disappearing completely.
A few weeks ago a notification appeared in my Zoho Mail App on Samsung smartphone saying "You have unsent mail in the Outbox". I assumed a recent email had not sent, to my horror when I looked at the unsent messages there were important mails from *months* ago that had not sent - and yet this was the first time I had seen the message pop up. Since then I have noticed that I have to check my unsent messages frequently because I often now have mails that won't send. This may or may not be connected,
My Calendar no longer loads since the upgrade
Hi there, My calendar does not load. I need my appointments. Can you please address this urgently?
DKIM, nothing appears
When I access Email Authentication> DKIM, nothing appears on that list. What should I do?
Can Send Emails but when Someone Reply, It gives error.
I set up everything when I created my account and everything was working fine but after sometime, when I gave my email id to someone, he told me that gmail is giving and error; This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: bounce@ipage.com (generated from info@proofenglish.com) There is no one at this address Action: failed Final-Recipient: rfc822;bounce@ipage.com
Unable to Verify DKIM & SPF
HI, My domain name is gctme.net, I have added all the details. I was waiting from last 2 days to update. Please help me to rectify the problem.
Need Help - E-mail Returning Message
Hello. I'm having trouble sending e-mails to my clients. This message keeps coming back: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. gihabnh02@caixa.gov.br INVALID_ADDRESS, ERROR_CODE :554, ERROR_CODE :5.7.1 Service unavailable; Client host [135.84.80.216] blocked using dnsbl.sorbs.net; Currently Sending Spam See: http://www.sorbs.net/lookup.shtml?135.84.80.216 Received:from
Disable Streams Now
Provide a disable option to disable streams. I do not want it. My zoho mail account does not have this crap. I just made an account for my mother, and this stupid stream shit pops up.
Archiving large files
I imagine most companies will have the problem of user accounts becoming too large. Archiving emails I don't think increases the available space, it just puts them in a separate subfolder. So is it possible for Zoho to help us in reducing inbox size? Ideally it would be removing emails with large attachments. But I notice if you go to the Attachments area there is no way to filter by date or by size. And the Advanced Search feature also doesn't allow you to search by file size. So it seems impossible
ERROR_CODE :554 when sending to specific recipient
Hi, I'm getting this error every time I send an e-mail to a specific recipient: xxx@xxx.com ERROR_CODE :554, ERROR_CODE :xxx.xxx.com Their IT manager told me to contact you. Would you please help me? Kindest regards, Gabriele Lo Surdo
Please recover all my deleted emails
Please recover all my deleted emails from the last month. x3miim3x@zoho.com all deleted email , from the inbox and spam folder please.
Can't recieve emails from gmail (to Zoho)
Dear Zoho team: I've set up my whole account, all DNS, DKIM and SPF work fine. I've tried sending an email from outlook/hotmail to Zoho and it worked perfectly. But when I try to send an email from Gmail to Zoho, it won't work. Gmail doesn't seem to detect the existence of my user. I get the following error: 554 5.7.1 <admin@dreamlikejewels.com>: Recipient address rejected: user admin@dreamlikejewels.com does not exist Final-Recipient: rfc822; admin@dreamlikejewels.com Action: failed Status: 5.7.1
The username which you have entered belongs to a different deployment/region
Dear, I had created a personal email account (andersonsaraiva@zoho.eu) but I cancelled it because I wanted to switch it to andersonsaraiva@zoho.com, but I continue receiving the message "The username which you have entered belongs to a different deployment/region" when I try to create this new email account, even though I have cancelled the zoho.eu, that now is "inactive". Currently I have neither. So, I'd like to get the andersonsaraiva@zoho.com as my personal email account. Could you help me to
Verificação do CNAME
Boa tarde!! Estou tentando verificar o CNAME do meu domínio e não está validando. Meu domínio está válido e funcionando normalmente. Está dando erro quando tendo fazer a verificação. Preciso o quanto antes de resolver esse problema! Aguardo retorno! Obrigada
WEB MAILS ISSUES
I am trying to auto send message to users email addresses after registering on the website. Haven send the message to the zoho web mail, the message is delivering late, and not only that the message has question mark ? in place of the image. When i search what that means, i realize the mail i am sending is not sending properly due to perhaps security issues. How do i resolve this please ? Because , the mails may not delivered to some mails and i have to take precautions. Please i need your response
Add Task or Calendar entry from within an email
Have started using the new zoho mail 2018, and while any sort of software changeover is pretty ghastly I see enough advantages to grind through. I want to setup a task or a calendar entry from right within an email (while viewing it). I've seen this done in the zoho video https://www.youtube.com/watch?v=0HRVxKxPxLA and have seen the buttons while using but cannot duplicate it. Not finding a concise info packed training video on the new mail, that gives all the advanced abilities and how to do it.
Erro com CNAME, TXT etc...
não estou conseguindo dar uma continuidade com o zoho mail. nconsigo vincular o zoho mail com o Godaddy mandei um Print pra vcs do erro, preciso da resposta o mais rapido possivel!
Operation not permitted when trying to Verify domain
I've had problems with verifying my domain with Zoho but then I get this error message. "Operation not permitted"
Undelivereable Mail
We are getting emails returned to us when we send to addresses ending in 'btinternet.com', even when replying to emails. The error code is 421. Can you give us some advice please.
Why is my email screen black now?
Hi I opened up my email today to find that I am in the new interface. I'm stressed and frustrated, as are most users it seems. The main issue I am having is that the new screen has a black background in my mail account, and I can't see any way to turn that off. I can't read anything, as the text is in grey on black - which makes no sense at all. Please guide me to the setting that returns the screen to a light background.
In the new mail UI, how do I show message pane in the bottom instead of showing on the right side?
In the new mail UI, how do I show message pane in the bottom instead of showing on the right side?
Issue with Zoho mail and website
Hi, I have a "make an enquiry" form on my website that I have tried to get sent through to my Zoho mail account, but for some reason I dont receive any enquiries from the form. Ive tested the Zoho mail account and it can receive mail fine from other sources but just cant get the website form to work. Ive spoken to my website host godaddy and they say everything is set up correctly and to talk to Zoho. Can anyone please help with this issue? Many thanks
Not receiving emails
I sent a few test emails from my personal account and they have not reached my inbox. I was able to send (and receive) tests to my personal, but no emails are coming in. Please advise.
INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.7.1
I've been receiving this message error when trying to send an email, this happens with various adresses and not just a single one This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. [censored] INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.7.1 <[censored]>: Recipient address rejected: SPF MAIL FROM check failed (((the censored email adress is a @mitte.arq.br adress)) Received:from
Mail Delivery Status Notification (Delay)
Dear Sir/Madam, Recently we have been receiving these emails? Can you please advise why and how to fix? This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Mon, 21 May 2018 01:46:46 -0700 from david.tsai@konmax.com[david.tsai@konmax.com] ----- The following addresses had fatal errors ----- [Status: Error, Address: <jessica.wang@konmax.com.cn>, ResponseCode 421, Problem
FALSE ADVERTISING OF COSTS???
Why is it that when I did my research into Zoho at the end of last year, that I found your advertised price to be $3 pm per user? With that Information, we decided to join you... Why is it that TODAY, I found THE EXACT SAME PRICE ADVERTISED? $3 per user per month? On two seperate pages? Now I ASK WHY IS IT SUDDENLY $24 Per User Per Month WHEN I TRY AND PURCHASE YOUR SERVICES??? For that price, It is cheaper to go to G-suit... Zoho really is dishonest... Reading through other reviews and I am shocked
Using autodiscover with activesync
Does anyone know if this is possible? Thanks
Account not synching when using EAS from Autodiscover.
If setup my account via autodiscover; EAS. i get problems with the folder synchronization. But at the other hand if i set my account manually via EAS. It's all working well. See the .xml code and the images in. <?xml version="1.0" encoding="UTF-8"?> <Autodiscover xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006"><Response xmlns="http://schemas.microsoft.com/exchange/autodiscover/outlook/responseschema/2006a"> <Account> <AccountType>email</AccountType> <Action>settings</Action>
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