Issues with attaching documents
Documents not attaching to emails
Logo doesn't show in my emails send by my desktop computer
Hi there, apparently I've turned of the feature that shows pics or at least in my logo in my signature at some point. I wanted to forward a sent email and have that shown without the arrows in the beginning of the line. Either way, I'd like to turn that back on. Currently my logo shows when I send emails through the mobile app, but not when send through the web based browser version. Can you tell me how to make the logo show again please? Thank you! Kerstin
I cannot see my archived emails
Once I have archived a mail message, I cannot find it again. It does not turn up in the All Messages View. Where can I find it or is this an error with the new GUI? Thanks
mx2.zoho.eu problem
I cannot receive emails. I got this error Date: Mon, 11 Jun 2018 08:32:13 +0300 This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: kadry@isklad.com.ua SMTP error from remote mail server after RCPT TO:: host mx2.zoho.eu [31.186.226.33]: 451 4.7.1 Greylisted, try again after some time: retry timeout exceeded
Business Plan Not Working in Outlook
This current account's single user business account (free) does not work when trying to set it up in Outlook (cannot access POP/IMAP details). However another of my previous accounts also had a domain and was a free business account but worked with outlook.
MX and SPF records not updating - CPanel.
I have the MX records and SPF record set in CPanel but I'm not able to send or receive mail, can someone please help me? https://mxtoolbox.com/SuperTool.aspx?action=mx%3amaskedgg.com&run=toolpage
Gmail couldn't verify that domain.com actually sent this message
(and not a spammer)
When we are replaying to customers with gmail account, customers receiving following message: "Gmail couldn't verify that domain.com actually sent this message (and not a spammer)" Pleas Help how to fix it!
Unblock our email
I need my email unblocked as soon as possible. It seems we exceeded the quota and unable to send any more email from the address: partnerships@getvybes.co Thanks
Server response: 541 541 5.4.1 Mail rejected by destination domain
I'm using mailgun to send transactional emails for our app. Sending to emails from zoho fails: {
"severity": "permanent",
"tags": [
"after_install"
],
"storage": {
"url": "https://sw.api.mailgun.net/v3/domains/mg.tabarnapp.com/messages/eyJwIjpmYWxzZSwiayI6IjVkMGIyMmFjLWFmOGItNDRlYy1hMDk1LThlZmZlNzdjYjE4MiIsInMiOiJiNDRhNTE5Y2Q2IiwiYyI6InRhbmtiIn0=",
"key": "eyJwIjpmYWxzZSwiayI6IjVkMGIyMmFjLWFmOGItNDRlYy1hMDk1LThlZmZlNzdjYjE4MiIsInMiOiJiNDRhNTE5Y2Q2IiwiYyI6InRhbmtiIn0="
},
"delivery-status":
recovering deleted emails
Hello, In my inbox, communications from "no-reply@nsdl.co.in" have landed in the spam folder and got deleted automatically after 30 days. The emails contained important communication. By the time I identified the issues - the emails belonging to months December 2017 - April 2018 was already deleted. Is there any way you can recover the communication from no-reply@nsdl.co.in which landed in the spam folder. Nandu
Can't receive the Zoho notification emails daily
Hi support, This happens with my account for recent 2 months that I can't receive email notification from Zoho (new ticket assigned, mentioned notification, updated comments, etc). This is inconvenient and I have to use Desktop notification on my laptop to track. No any email notification came in my mailbox. Please help to fix this matter for me asap. Thank you. Ha Tran
Help Needed! New Zoho account, used for personal use outgoing blocked.
Hello Team, I am unable to send outgoing messages due to the below error. "Reason:554 5.1.8" All my responses are stuck as my account is blocked. And I need to respond to people asap Thank you Regards Pinakee
Unable to add domain: This Operation has been restricted. Please contact support-as@zohocorp.com for further details
Hi, I'm unable to add my domain "myairtel.store" in my zoho mail cpanel. It shows the message "This Operation has been restricted. Please contact support-as@zohocorp.com for further details" How do I add my domain?
Account not active/disabled!
Just registered a while ago, and my admin account was disabled! But it works on zoho accounts and it can't browse mail or the admin panel. Please fix! Thank you! My domain is planetangpapel.xyz
Can't create group
Hi, I'm trying to create a group in my admin control panel but I always get the error The email address you have entered belongs to a different deployment/region. Please contact support@zohoaccounts.com for assistance. I've sent two emails with the issue but haven't get an answer. Hopefully we can resolve the problem quickly.
compose and send email
With this new, enlightened zoho format, I don't seem to be able to find an icon, or button or whatever, that simply says "Write" or "Compose". How do I go about composing and sending an email (not a reply). I have tried selecting all the icons I could find (or see) on the new site, but have not so far been able to find anything that enables this basic function. Any help appreciated.
Getting Expected response code 250 but got code "550" errors
I just setup my zoho email and within a few minutes im not able to send any emails. here is the error im getting Email to email@example.com failed: Expected response code 250 but got code "550", with message "550 5.4.6 Unusual sending activity detected. <a href=https://www.zoho.com/mail/help/usage-policy.html target=_blank>Learn more.</a> To unblock <a href=https://mail.zoho.com/UnblockMe target=_blank>Click here.</a> "
Can I Sign Up With a Pen Name?
Hi, I asked this question directly to Support but since it was not an emergency question they haven't gotten back to me, and it's been about a week. Far as the Terms of Service are concerned, can I sign up with a pen name or do I HAVE to use my real name? I want to keep my blogging and publishing separate from my real name for a small form of privacy, and also for marketing reasons (Sometimes people just don't remember really long first names and surnames, and keeping it short makes your job much
I can't receive Emails
I can send emails from my zoho account but can't receive them. I tried with Zoho as my primary account and also tried after making my yahoo account my primary account. Thanks in advance for your help!
Unable to send message;Reason:550 5.4.6
My account (info@depan.eu) was blocked this morning. After unblocking it, I can't seem to send emails (error Unable to send message;Reason:550 5.4.6) until now.
Account is blocked
hello we have problem wizg SPAM on our website diem.si and now we ar set Captcha code in our contact form so the SPAM is stop. Please unblock our email info@diem.si thanks for support
Emails missing from Inbox, Sent Items and Drafts folder
Hello, The past few days i noticed that emails in my drafts folder have disappeared save only for 2. I thought that was weird, until i checked my sent folder, all messages before aug 12 no longer exist. No i did not delete them, i have been with zoho for the past two years. i checked my inbox, the same problem. emails before aug 12, all gone. my emails are ALL business critical. some people i haven't responded to, now i can't find the email. some emails i responded to and need to follow up, i can't
New emails stopped populating when using POP server
I have an account that just stopped populating my emails on different devices that were configured using the poppro.zoho.com server, yet I can see new emails when logged into web browser. Tried setting up new accounts on other devices and it will populate older emails but nothing newer than 5/16. Also tried the pop.zoho.com server. Same issue. Checked settings and couldn't find anything changed. Looking for ideas.
Error Message --> "This Operation has been restricted. Please
contact support-as@zohocorp.com for further details"
Olá. Estou tentando criar uma conta para o domínio ("luanemanuel.com.br"), no entanto, estou recebendo a mensagem: "Esta operação foi restrita. Entre em contato com support-as@zohocorp.com para obter mais detalhes" ou a tela fica branca. Por favor, vocês podem me informar o que está acontecendo ou corrigir o erro? Deletei a conta varias vezes mais não resultou.
E-mail perdido
Olá boa noite! Perdi um e-mail muito importante da data de ontem, e estou precisando dele super urgente, não sei o que aconteceu que ele desapareceu do nada, não está na caixa de lixeira, nem spam. Poderia recuperá-lo por favor?
New User Interface is horrible!
This new user interface is the worst I have ever seen. Who are the complete morons that approved this? I am beginning to look for another mail provider now. This is flat out awful. Give us an option to have a nice clean simple interface. Not this nasty looking crap.
one of my alias not working for my mail account
Will be easier to explain with the picture below. The Tracey alias does not work for some reason. I get no emails when someone sends to tracey@citransport.com.au thank you for any advice or guidance you could give.
Error in Setting up email in Windows live
Hi Support, The customer is having issues setting this up on his laptop. He is using Windows Live. He said he can see the emails that have come through to info@npssecurityservices.com.au but he keep receiving a popup that asks him to enter his email address and password. When he fills it out, it pops up again. Do you know what the issue way be?
This Operation has been restricted. Please contact support-as@zohocorp.com for further details
Hi, I'm trying to add a new domain and i get an error message: "This Operation has been restricted. Please contact support-as@zohocorp.com for further details"
MX records
Hi, I've added MX records to my DNS. If I check with dig command they will show up but I cannot still receive mails. What can I do?
Email Address Pane Too Small
Hello Thanks so much for making the left menu collapsible and allowing the window to be expanded. It makes a big difference. However, the new addresses box is really, really bad. Can you make it the way it was before? Or expand it to FULL size? If you have 20 aliases then the email addresses are impossible to see as you hunt through them to find new emails. It's REALLY hard to see when new mail comes in. Thanks!
Não estou recebendo emails
Olá, criei uma conta hoje no Zoho e já configurei tudo certo, porém não estou mais recebendo emails, somente consigo enviar. Meu email é aline@alinecanal.com.br
Signature .png format not uploading
Hi all! I'm having a hard time uploading to my zoho mail account a signature (that worked perfectly a week ago, but seems to be "broken image" now), it is in .png format and less than 3mb, i'm uploading it via: Sign into Zoho Mail account --> click 'Settings' --> 'Personalize[Email ID]' --> 'Signature' --> enable the option 'Add customized signature in all my outgoing emails' --> 'Save' --> Upload the signature by clicking on the option 'Insert Image' (as shown in the attachment) --> 'Save'. After
Email API authentication and misc questions
Hi, I am trying to use the email API and having some difficulty. The preferred authentication seems to be OAuth2 but this would appear to need a server component and I would rather everything work client-side. So first question is whether Zoho support OAuth2 in client-only mode (and without embedding the client secret in the browser!). There seems to also be a way to authenticate using an auth token which is not oauth, as described here: https://www.zoho.com/mail/help/api/authtoken.html. I have generated
This domain is already associated with this account
Hey Guys, When I try to signup for the business email it says "This domain is already associated with this account "a***n@m***" . even if I resigned up after I deleted the first registration, I never given that email. my domain name is "Mediamattersethiopia.com" and it's registered by me. Thanks a lot.
Deletion of Mails
Could i have emails recovered as the mails were accidentally deleted from info@mastersprecitools.com Thanks in advance.
Can you Recover all the deleted mails
Hey Can you recover all the deleted form fariz@capricer.com to that mail some of the mails have been deleted without my knowledge. thank you
You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance.
Please fix this in my account so i can be able to add users. Thank you
You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance.
You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance. for venezia.eg ??
Email can send emails but not receive.
I changed DNS hosts, and it has been multiple hours but I still can't receive emails. I tested with my Gmail every 30 minutes or so to see if it'll start working, but after about 8 hours nothing. The email I send gets bounced back with the following: Final-Recipient: rfc822; zane@pcnerd19.com Action: failed Status: 5.7.1 Remote-MTA: dns; mx.pcnerd19.com. (185.27.132.238, the server for the domain pcnerd19.com.) Diagnostic-Code: smtp; 554 5.7.1 <zane@pcnerd19.com>: Relay access denied Last-Attempt-Date:
Next Page