Zoho Mail Account Inactive
After deleting my main zoho account. I reactivated it but when I was creating my alahemalahe@zoho.com mail, the response was username already exist. I tried to log in but the response was email is inactive. Now my question is how do I activate my account because I want to use the same user name. Please help me.
Mail Filters with Custom Functions
Hi, I'm trying to set up some custom function based email filters, but the documentation seems a little incomplete and the error messages given by the editor are often not very useful. Some things I've noticed: the auto complete popup is often cut off. arguments to some functions that show up in the popup aren't documented. Unsure what email headers are exposed in the message details. There's no good way to test or debug a filter. sender and from appear to be reserved words, so you can't use them
This Operation has been restricted. Please contact support-as@zohocorp.com
Hello, I am trying to add my domain but, It shows me error like "This Operation has been restricted. Please contact support-as@zohocorp.com ". I am trying to add domain name shoppinginvicta.com.br Thanks.
Can receive e-mails through Thunderbird but not send them
For about a fortnight now, I have been unable to send e-mails through Thunderbird using Zoho-hosted accounts. None of my SMTP settings (of which I have attached a screenshot) have changed—I’m just suddenly unable to send mail except through the Zoho webmail portal. This is true for both my individual company e-mail address and the company’s client services e-mail address. I have also attached a screenshot of the error I get when attempting to send mail through Thunderbird. I use a VPN and change
i am not able to send/receive mails
i am not able to send/receive mails. i have asked the same question 10 minutes before and zoho removed that question without solving my issue. this type of behavior from zoho is not appreciated
Cannot send email to mx.zoho server despite valid DMARC
Hello, My emails get rejected from multiple domains using mx.zoho.com e.g. 550 5.7.1 Email rejected per DMARC policy for like.co The domains I sent from (@like.co, @oice.com) have valid DMARC + SPF/DKIM policy, set to p=reject. CC to other @gmail address passed DMARC checking, so it seems not to be our DMARC problem nor the email has invalid DKIM. Is it a misconfigure on zoho MX or the receiver's side? I am not familiar with how does zoho mail work. Problematic domains include info@icoholder.com`
Import emails from Gmail
Hello, I am trying to import 500Mb emails from Gmail. Emails are .eml files extracted with Gmail backup. I split these 500Mb emails in .zip files less than 50Mb. So I have 10 .zip to import. 3 first .zip files were imported correctly in a zoho folder named "Gmail". When I try other files there are no imported email anymore. Is there a size limit in importing files? Maybe ... I there some contents in .eml files which could stop importing process? I dont think so ... Please help me. Zoho is better
Can not send email from my email in Zoho
Dears It is long time I was not able to use my email address when I am sending email from my https://mail.zoho.com/zm/#settings/all another email address will send that email. I attached the file which can find the problem. Now I am in Malaysia and can reach me by +601123116130. My user ID:6476353922 thanks in advance Mahdi Kamali
I cann not receive mails
Please, since yesterday we can not receive emails on any of our accounts. Please help.
Locked out of my super user account!
Hi, We need help in regaining control of our account (sbmediauk.co.uk) as the system has now started saying the password is wrong and we didn't have a alternative email to backup which I now regret!
My Email sending every several second
My emails send every few seconds, and I do not know why. What should I do?
IMAP access for free accounts (grandfathered?)
It seems IMAP access was turned off recently for new accounts in the Free tier. I understand why you had to do it, but my question is if it has also been turned off for ALL free accounts or just new ones? I've had an account for 10 months now and it works great, but it would suck if I suddenly could not use IMAP. Thanks.
My iphone mail can't receive email but send fine
IphoneX Use IMAP, now getting "imap.zoho.com not responding." but I can send out mail by smtp. both of them enbale ssl the imcoming port is 993 and outgoing is port 587
Zoho ip 135.84.80.217 listed in sorbs.net
Guys, We're getting an error when we try to send some e-mails ERROR_CODE :550, ERROR_CODE :"JunkMail rejected - sender-of-o52.zoho.com [135.84.80.217]:21362 is in an RBL, see Currently Sending Spam See: http://www.sorbs.net/lookup.shtml?135.84.80.217" Please check. Gonzalo
Emails queue
Hi there, Most emails sent since 2 days stay in queue. What is the issue? Thanks
Undelivered Mail Returned to Sender
Good Afternoon, I receive the following error when trying to send emails. This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. INVALID_ADDRESS, ERROR_CODE :554, ERROR_CODE :5.7.1 Service unavailable; Client host [135.84.80.216] blocked using dnsbl.sorbs.net; Currently Sending Spam See: http://www.sorbs.net/lookup.shtml?135.84.80.216 Received:from BonzaiLaptop (105.184.247.59 [105.184.247.59])
Undelivered Mail Returned to Sender
Good Afternoon, I receive the following message when trying to send emails. This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. hannes@toys4paws.co.za INVALID_ADDRESS, ERROR_CODE :554, ERROR_CODE :5.7.1 Service unavailable; Client host [135.84.80.216] blocked using dnsbl.sorbs.net; Currently Sending Spam See: http://www.sorbs.net/lookup.shtml?135.84.80.216 Received:from BonzaiLaptop
Changing Phone # to Primary?
Hi, I had two zoho accounts for different domains, each with a different and valid phone number for verification. I have since deleted one of the accounts completely. I then added the second phone number to the first account, which worked fine. However, when I try to switch the account to use the newly added number as primary it gives me the error message that the number is used in another account. I've sent multiple emails to support over the last week, but have not heard back on a single one. I
Synhronise contacts and calendar in Outlook 2016?
How to do synchronisation contacts and calendar between zoho and Outlook 2016?
Zoho free tier - POP/IMAP/Activesync
I just spent a days work migrating all my users to Zoho only to find out that IMAP/POP is not in Free tier. How do you expect users to at all use Zoho mail without a client? Ever heard of change management?
NO PUEDO ENVIAR CORREOS!!!!!
Hola!! Puedo recibir correos pero no puedo enviar. Cuando veo la configuración, y quiero habilitar saliente, me dice "operación permitida únicamente para usuarios pago. El correo es jon_tay@asiapacific.pe Por favor, ayuda, urgente!!! Saludos.
Email neither being sent to or received in mail
I have setup the email account of my domain slgeneration.com in my zoho. I did add the CNAME and setup the MXRecords. But the problem is that I cannot send any email to this domain email and I am not receiving any email at this mail. When ever I try to send a mail to this email support@slgeneration.com the mail bounce back to the sender mail showing this error : This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its
Mail not being received - but MX records changed ok and SPF/DKIM verified
Hi I have followed the Help resources to change my MX records with my domain registrar (Godaddy), and also set up the SPF and DKIM which have been verified. I deleted old provider MX records and so I should be receiving emails ok. However I'm not - test mails sent from an Office365 account get lost/not received and I get the following error:- mx.zohomail.com rejected your message to the following email addresses: XXXXXXXX ADMIN (XXXXXX@XXXXXXXXXXXXXXX.com) Your message couldn't be delivered. When
DOMAIN NOT RESOLVED
Temporary failure when delivering email to the recipients. Emails in queue will be retried automatically. error details : DOMAIN_NOT_RESOLVED I have problem while sending and received email to/from another email account on domain @kreasibeton.com ....and while i send email to email account (ex: yahoo,gmail, etc) it was sended but i cant receive email from them pls help me ASAP, thanks
Multiple Filter Forwardings Seem Only Working for the First One
Hello, I've configured three filter forwardings for my mails but it seems like only the first mail address received them. I'm sure I did not check the "Do not process other filters." option. BTW, the email forwarding in "Mail Account" section is always working.
Cannot find old mails
Hi, I am trying to search for certain emails which are a year or more old. However, scrolling down the search results stops after less than an year old mails i.e. the oldest mail I see is like 9-10 months old. Can you please take a look at the earliest as some of these emails had important information for me? For example, I am pretty sure I had mails with the word "starbucks" in them more than a year back. However, the oldest mail that shows up in the results is in Dec, 2016. Thanks, Abhinav.
Gmail not trusting anymore
Hi, When I recently changed the email thingy: Example: yourname <yourdomain.tld> When I recently changed the name, Google is not trusting anymore that this was sent by me! Please help...
IMAP is very slow
Since we switched to ZOHO I experience quite terrible times with IMAP - quite often notifcations about new mail are not instant and are delayed by tens of minutes! It kinda looks like Zoho IMAP doesn't support IMAP Push - is that the case?
Email Receiving Problem
I am able to send email but there is some problem in receiving emails not getting any emails
SMTP service down
The SMTP service appears to be down. Attempts by Thunderbird to connect keep timing out.
Didn't verify domain and the power went off
Hi Support, I was trying to setup my account: phalaagrifarms.co.za with the cell phone 0823902057. As I just finished generating the strong password online and I was waiting for the OTP, the power went off and my computer switched off. A few minutes later the SMS arrived. Now when I try to login I get: Oops, it seems you have not verified your primary mobile number yet. You need to have a verified primary mobile or email to reset your password. What do I do next? Regards,
New email user created but says no mailbox
Hi New email user created but says no mailbox. Previously when I created a new user, I don't think I had to create a separate mailbox
Authentication failed; nested exception is javax.mail.AuthenticationFailedException: 535 Authentication Failed
Hi, i am trying to send an email using a java program but i keep getting this error, i have tried 4 different accounts and still the same thing. This is my code which i store in the application.properties file : spring.mail.host=smtp.zoho.com spring.mail.port=465 spring.mail.username= myemail spring.mail.password= mypassword spring.mail.properties.mail.smtp.auth=true spring.mail.properties.mail.smtp.starttls.enable=true spring.mail.protocol=smtp When i use the port 465 i get this error : Mail server
Unable to add a user mailbox
Hi I have a 5 user account, with the users listed in the 'User Details' part and also in the 'Mail Accounts' area in the admin control panel. In the mail accounts area, I have 2 accounts which are highlighted in dark orange saying I should create a MailBox. When I try, it says I have exceeded my user license.. But I only have 3 listed mail accounts there as 2 of them are in orange and dont have them. Can you help fix please asap - this is seriously impacting our migation to Zoho Mail. Thanks
Domain Already Exist
My colleague has been trying to add domain which is registered under Godaddy but fail. I take over and do it again. And now, it show Domain already exist My domain is: happy-alliance.com THanks a lot
No DKIM with outgoing email in Thunderbird
Hello, When I send my emails using Thunderbird , the outgoing emails (sent with smtp.zoho.com) aren't signed with DKIM. In the Zoho control panel DKIM is enabled and works fine. When I use Zoho webmail DKIM is sent with the mail. So apparently Thunderbird is the reason. I use Thunderbird 52.6.0 , mail.strictly_mime = true , text encoding outgoing email = unicode UTF-8 Does anyone know how to fix this problem? Thanks!
What is red exclamation mark in Zoho inbox?
I'm using SMTP to send email from my website. Emails are sent but there is a red exclamation mark as you see in screenshot. What is it? A warning or error or anything else?
(Suggestion) Access external email account via IMAP
I understand I can add Yahoo email account as POP in Zoho account. But I want to add yahoo as IMAP in Zoho.... that is I want to IMAP yahoo in Zoho just as I can IMAP in any email client (like Microsoft Outlook 2007, Thunderbird, etc) I want to keep in sync the send / receive emails at yahoo and zoho servers. I think it would be great if something like this is possible as most of the yahoo email users are sick of the interface and want to shift some another system.
Email collaboration/teamwork
How would I be able to share my emails with my assistants. So we could see at a glance what has been replied to, what is in process and what needs my immediate attention. Any idea how we could do this SIMPLE task?? I have read many comments about creating public groups and forwarding one copy to each member of the group. But so far if we do this ehen we are blind to what others are doing. We really need a solution to this simple task. It has to interactive so that we can see what each assistant is
signature mobile app
Hi all, I'm trying to set my mail signature in the mobile app to shows the same as the desktop version but is not working. I set up everything correctly in the desktop version and everything works correctly. In the mobile phone the desktop signature is set up correctly as well but doesn't show anything in the preview and mail goes out withiut signature. The only thing that is not clear is that in the desktop version there is a broken image in the preview and that could be an issue for the mobile(img
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