I am not able to see?
I have two sites, one of the email account I am not able to see?
554 5.2.3 MailPolicy violation Error delivering to mailboxes
can you reactivate my account please and inform as to why this has happened? novadental@novadental.com.br I have only send a message to 2 people and definately have not exceeded attachment size
Your message did not reach some or all of the intended recipients.
already unblock the mail account, but mail doesn't sent, bellow massage sent form System Administrator of zoho 550 5.4.6 Unusual sending activity detected. <a href=https://www.zoho.com/mail/help/usage-policy.html target=_blank>Learn more.</a> Use the link mail.zoho.com/UnblockMe to unblock 'ain@tgsprovidence.com' on 11/4/2017 11:47 AM
Not able to Send Emails on Some Valid Email address and Not receiving emails from some Senders
Hi, We am using zohomail from quite some time now and we are happy using the solution and we recommend it to anyone who ask us for email platform. We have seen a strange error to some of the email receipts {Working business emails} emails are never delivered, also when some users are sending mail to us we dont get it, same time they receive our mails. Pl suggest how to fix it, because of this we may be losing lot of business. Your help is highly appreciated
My Zoho Mail is not receiving emails
Hi My email is catherine@withmyboy.com. I have not been receiving emails for weeks now. Please help. Thank you Catherine
Email inactive - please help
hi, My email address: info@serenemindscounselling.co.uk is showing as inactive when I tried to log in, however, I set up a forwarding email address for all emails received and they are still being forwarded, so I am confused. Please help. Thanks
HIPAA Compliance Plan
Hi, I have reviewed a number of threads related to HIPAA Compliance for zoho mail that are several years old. Given the increasing demand for HIPAA compliant email I am wondering if Zoho is planning to offer a solution? Thanks, Dr. Pat
I can't receive and send mail !
I use pinar.simsek@birizdernegi.org account and this is the problem.
I can't receive and send mail !
I cant send or receive mail since last night. Please help!
not receiving nor able to send email
Dear Team, I am using email arun@skysun.co and since last 4 days I am not receiving nor able to send email. Account number 644080082. Screen name: Arun11111288160164 Please help. Address not found Your message wasn't delivered to arun@skysun.co because the address couldn't be found. Check for typos or unnecessary spaces and try again. Best regards, Arun
How to bulk delete mail
I am getting near my 5GB mail limit. This is because I use IMAP and don't have the Outlook client delete mail. But since I have the mail in Outlook I would like to delete lots of mail from Zoho but I can't see any easy way to do this. Are there ways to say delete mail older than a certain date or some other rule? Thanks
Bounce Back Message
Hello everyone, I configured my gmail to receive and send messages from my Zoho email addresses. I can send messages perfectly, but whenever someone tries to email me, they get a Delivery Status Notification saying it could not be delivered. I am receiving the emails though, both in Zoho and in Gmail. How can I fix this? Thanks!
Zoho Mail Calendar Invites Crash Receivers Apple Mail System
Hi I have a contact that whenever I send them any meeting invites from Zoho Mail calendar, it crashes their email system They use Apple Mail - and the problem occurs with any invites that go to addresses at @ttnq.org.au Their IT person os looking at this at present - and they are a Customer of mine Please advise any previous experience with this, or solutions that may resolve Thanks Ross
Email MIgration
I have an existing domain that has only one email account. I am trying to migrate that one email account to Zoho. I set up the domain on Zoho, created a new username to be the Admin, created new MX records to point to Zoho servers and created the required TXT records. I am receiving email under the new Admin email address at Zoho mail. But I am having trouble figuring out how to migrate the existing email account for that domain. I think that I have to set up the User first before I can add the User
Restore Deleted emails
please i need to restore the delete mail from trash in zoho mail i lost it all from yesterday .. can u help me to restore it please the email is : info@nibrasco.com
please help me to restore the delete mail from trash in zoho mail
please help me to restore the delete mail from trash in zoho mail . i lost my all mail
All data on and before the 4th of November has vanished. Including all templates saved, drafts, spam and trash. What do I do??
All data on and before the 4th of November has vanished. Including all templates saved, drafts, spam and trash. What do I do??
"Verification Failed" Error in Mail as well as Airmail (Mac)
I just setup my email on my own domain in ZOHO Mail. I am using Airmail on Mac. However, Airmail is unable to authenticate my email account. I tried POP as well IMAP Then I tried configuring mail on Mac's Mail. But there too I get error, Verification Failed. I am a seasoned user. So checked all Password, Server Settings, Ports etc. They are all as they should be Please help!!!
Cannot send or receive email from another server
Hi Zoho, We are using your email service with domain nldvietnam.org We cannot send or receive email from some domain such as: "hided".gov.vn and "hided".vn etc. I have checked the blacklist the above domain and I found that we may have communication issue with the Blacklist Listed reason UCEPROTECTL3 I have succeed to config DKIM and SFP, I suppose that SFP have block the blacklist, so is it ok to receive the email from blacklist if I remove SFP? Could you please help to advise me how to handle this
Blocked Account - exceed mail rate
Pls unblock my email address daniel @ paleotogo .at asap! Thank you!
Not recieving any emails! MX Records set up properly.
Hello Zoho, I just discovered that I am not receiving any emails, but able to send emails. Here are things to note: I use to able to receive emails for a very long time with zoho. I have not changed any of the settings, that would cause this problem. Everything is setup correctly. The image below all had green ticks for a very long time when I set it up, now there is caution signs? When I am on mxtoolbox it shows everything is set up properly.
Unable to connect to server when migrating email
I keep getting an error message and I'm not sure what I could be doing wrong. I'm trying to migrate from an iCloud email, not sure if that's why I'm having difficulty but I've also tried looking on the forum for answers and it's still of no help.
This user is not allowed to add in Zoho. Please contact support@zohomail.com for further details
Hi Admin, When trying to add users I keep getting "This user is not allowed to add in Zoho. Please contact support@zohomail.com for further details" error . My user ID is 655583069. Please help fix ASAP!
Not receiving email from a new user
Hello I use Zoho Mail service. A new problem has come to me. Emails do not arrive at us! Users who send us the first message by e-mail! Should I upgrade Zoho Service Plan? Please advise
Not receiving mails.
Hi. I am not receiving mails, but sending mail with the same account works fine. ive also tried to configure the DKIM, but was unable to. Kindly consider this as urgent.
Not receiving any emails.
I am writing behalf of my husband. He is able to send emails but not receiving any emails for the last 5 days. please help.I can give his email ID if necessary. Thanks'Tani
I can't receive my email
Hi My email is catherine@withmyboy.com. I am unable to receive email to my ZOHO account. I am able to send email out. Please help. Thank you Catherine
MX records configuration
How long does it take for Zoho to verify the MX records, it's been about more then 2 hours since i added the MX records and it is still verified/configured and i am not able to receive mails hoping to hear back from you ASAP Thanks and Regards
Mail rejected by destination domain
Hello, This problem started recently. We're using Mailgun.org to send contact emails from our website. Non of the emails are delivered anymore. The email postmaster@mg.doendoe.com is whitelisted is the spam settings. Here is the log: "delivery-status": {
"tls": true,
"mx-host": "mx.zoho.com",
"attempt-no": 1,
"description": "",
"session-seconds": 0.5402588844299316,
"code": 541,
"message": "5.4.1 Mail rejected by destination domain",
Not Receiving Mail
Hi, In the past two days I have not been able to receive incoming emails to info@emptybucket.co.uk? Please can you check what the problem is? Thanks.
Account is disable from Operation permitted for paid user(s) only.
Dear Support, One of my account is disable from the system when mailbox is exceed 5 GB. Could you please unblock for me? sandy@orientalvoyages.com Thank you.
Adobe Muse Contact Form Messages Not Accepted by Zoho Mail
Hi Zoho Team Thank you for providing such a comprehensive and functional platform for email handling. Especially the free 25 addressess for smaller customers! We have encountered an issue with Adobe Muse contact forms and having spent 45 minutes speaking to the Muse technical support they have concluded that the issue lies with Zoho Mail, Adobe things that Zoho is blocking Muse contact form submissions. They demonstrated it working fine on other platforms like gmail, outlook mail, roundcube. Any
CUENTA NO ACTIVA
Buenos dias, no puedo acceder a mi correo en zoho mail de nombre resguardo@policedarkknightperu.com (el mensaje que aparece es: "esta cuenta no esta activa") Espero una pronta solucion
How to watch important notifications?
I don't see all important emails. Thay usually auto-tag and go to another folder, so I always miss them and find when it's become irrelevant. I did not set up any rules and don't know how it happens. Would anyone suggest me how to disable auto tags so that I would watch all notifications in my inbox only.
Warning: could not send message for past 2 hours
I got ZM notification it says "Warning: could not send message for past 2 hours" (It's from POSTMASTER) what does mean that? Please clarify
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked i am getting this error while sending email.Unable to send the message.Kindly unblock my outgoing email settings My E-mail Address is : graphics@khoslaprinters.com
can't receive the emails
hi I can't receive the emails .pls help me.
Cannot send/receive email when using outlook
Since Friday afternoon none of our users can send and received email via Outlook. It has been working just fine for months. We are using imappro.zoho.com port 993 and smtp.zoho.com port 465, any ideas what would be causing this issue? Thanks,
Not receiving verification text
try to create an account with the number 961201467 but at the time of entering the code I got an error, try to register with another number and I could access but now when I try to associate my domain tells me This domain is already associated with this account "**** * 67 " My account is: Jcbusiness91@gmail.com and the number: 932108039 please some answer
how to setting dns zoho to cpanel . i can't receive email .
how to setting dns zoho to cpanel . i can't receive email . incof.org
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