Cannot receive email
Hi, I set my MX setting well last night. And for a some short time, I can receive emails but don't know why now it isnt working. I use my gmail account to send an email to contact@cosmetics.com. The message is shown as successfully sent out, but my zoho domain email never receive it. What's wrong? Please help. Thanks.
Can send email from contact form but not receiving them on zoho .
I am having problem in receiving in mail from my Contact form. i am using Wordpress website and my website name is http://www.fitnesslyf.com . since i have using zoho email sevices for my email and i did all the necessary changes in the DNS records. i have called your customer support and they have told me to change in the port, i did that also but it could not resolve my problem, they told me to point my ip my to godaddy server but its already there. yes, i have using cloudflare CDN and i have
My Email Outgoing Blocked
My Email outgoing has been blocked due to bounce mail count exceed. I could not send or receive emails for the past 3 days. I am just using it to communicate with my clients and not using for the marketing activities. Please unblock it ASAP. Thank You.
Not receiving verifiication text for domain email set up
I am in the process up setting up email for the domain myposhpageants.com. I put in my number but I have not received a verification text. I tried using my secondary number but it failed as well. Any assistance will be greatly appreciated.
Could not receive emails
Hi ! I am a new user of Zoho mails and recently created my new email support@nolege.in , I am able to send emails through this email id and they are been received by other email accounts, but when I am sending any email to support@nolege.in from any email id they are not appearing in the inbox. Can you let me know where I am getting wrong. Regards
User does is not in the list and i cant add it . USER ALREADy EXIST
Dear Support Forum , I have facing an issue for adding an user email address . but when i try to add this then it's showing "User already exist." Please Solve this issue . i went to create this user pablo@sojohr.com but when i try to create then it's User already exist Please Help Me Thank You
Cannot authenticate to my custom domain mail from ANY mail client. Web client works.
I tried both Mailbird and Outlook, both complain about authentication. It was working fine, then just stopped a few months ago. I did not make any changes. Can someone advise on how to resolve this? Thank you.
no incoming mail peoblem
hello i have set mx records but no incoming mail please check
Problemas dominio @mafortservice.com
Error: Se ha detectado una actividad inusual en esta IP pruebe mas tarde
Please help! - unblock
Hi, Please help. My zoho email account "erwng03.15@zoho.com" is blocked after I added/confirmed an email address to my profile. It has been over a day now. Can someone unblock it? Thanks in advance. /eric
not able to send or receive emails
hello my email is hannibal@renderhumblecleaning.com and my account isnt able to receive or send emails. Please help asap because clients have been emailing me, but I haven't been receiving emails.
"Error Occurred" message when creating a new account
Xin chào, Tôi đang cố gắng để tạo một tài khoản mới tại zoho mail, nhưng tôi tiếp tục nhận được "Lỗi xảy ra" tin nhắn. Bất kỳ trợ giúp !!
Sent emails going to spam
Hi folks, We keep hearing that our sent emails are going to the recipient's spam folder. I have checked the SPF and DKIM records and they seem to be ok. Can you suggest what the problem might be, please? Thank you, Peter
problem
i have this problem how can i nfix it 554 5.2.3 MailPolicy violation Error delivering to mailboxes
I can't receive any emails through Zoho.
I have change mx record but we cannot receive any email. or anyone mail me the mail was return this message appear please resolve this problem as soon as possible. Message not delivered Your message couldn't be delivered to info@omegaboilers.com because the remote server is misconfigured. See technical details below for more information. The response was: 550 Please turn on SMTP Authentication in your mail client. mail-oi0-f49.google.com[209.85.218.49]:56534 is not permitted to relay through this
Problem with searching and viewing emails dated from Feb'17 or later
Hi Zoho team We are having an issue with searching old emails. We have migrated from G mail to Zoho but however if we try to search mails that are tagged with G-allmail, the results cannot be shown and we need to scroll through 1 by to find the email which is very time consuming. Can you help to advise? Currently the user affected is michael.heah@biomed-global.com However we are unsure if there are still other users that are facing this problem, can you also help see if able to do a check based on
Outgoing blocked
Hello. My outgoing has been blocked. I believe it was because I sent the same email to several people asking for a job budget. I apologize, I did not know that I could not do this.
email being rejected by zoho server
I have one client who can not send me emails. They are rejected with the following information. The email address is correct. I also get emails from other hhangus.com addresses. From: Mail Delivery System [mailto:MAILER-DAEMON@LOCALHOST] Sent: October 05, 2017 12:23 PM To: Craig Sievenpiper Subject: Undeliverable: RBC GCC End of Life Refresh Diagnostic information for administrators: Generating server: mail.hhangus.com jack.koch@4dcsolutions.com Remote Server returned '< #4.4.3 X-Email-Security-Gateway;
The system prevent me send Excel file, told me there is a virus
Help me, Today, my co-workers ask me they cannot send the file to others because the system told that there is a virus on the Excel file. This is a file that they use day-by-day and there is no problem until today. So we cannot send the file and work together with data in the file. Please review and un-block the file. If need, I will send the file to you to verify it. Thank you.
Error - Not able to receive emails
450 4.21 MailPolicy violation Error delivering to mailboxes I am not receiving mails at ssheh@legalwiz.in
Emails from people in my address book
Hi all, it seems like an obviously good idea... Have a filter that will take any incoming email and check it against a user's address book and, if the sender is in the address book, put it into a folder called something like Known Senders. Does anyone else thing this seems like a good idea? I'd love to be able to just avoid all the spam and so one.
"Couldn't sign in" from Gmail App on Android
Hi, since about 2 weeks, I keep getting the message that the Gmail app (which is also a generic IMAP client) can't sign in. The credentials are correct since it does retrieve emails occasionally with the same settings. The app is configured to fetch emails every 15 minutes, but I keep getting that message every few minutes. Greetins, David
You are not authorized to view this page when i want to verfy the owenership for my domain
when i press on "Proceed to verify domain ownership" it gives me this error "You are not authorized to view this page " what should i do?
unblock
can you please unblock my email jose@interexplode.net ? outgoing is not working and i can't unblock it
Urgent! - My email is being flooded and my all domain users getting spem mails from my emails address name.
Hi Zoho Team, Since last few days we are receiving some spam mails using our domain that is bdsserv.com. I believe some thing is happening wrong. Can you guys please rectify this & get back to us with proper solution. Due to this there are we feel unsecured. Please also let us why this is happening if someone is hacking our server or not.
"Error Occurred" message when creating a new account
Hello, I am trying to create a new account at zoho mail, but I keep getting "Error occured" message. Any help!!
zoho email account blocked - please help
My zoho email "erwng03.15@zoho.com" has been blocked. This login was working fine until I updated the email address in my profile. I have sent email to email support but did not get any reply. Please help. Thanks.
Emails forwarded to me are bouncing back to sender
Several emails that were forwarded to me bounced back to the sender. It seems to be happening only with emails that have long message threads, attachments, and lots of links. Is there a way to change the MailPolicy settings to allow messages like this through? It's a real problem as I often receive emails of this sort from clients. The error message on the sender's end looks like this: Final-Recipient: rfc822; xxxx@lindykae.com Action: failed Status: 5.2.3 Remote-MTA: dns; mx.zoho.com. (204.141.32.121,
unblock
could you please unblock jose@interexplode.net ? thanks !
This Operation has been restricted, please contact support
I'm getting this error when I try to add my domain. Could you please assist me with this?
Outlook 2016 folder sync issue
Until recently. there was never a problem where email in ALL folders would not download when Sending/Receiving mail in Outlook 2016 was manually or automatically executed. As couple of days ago I was helping a client who was missing email. Turns out the email was flagged a spam. This is not the problem though. We have ingrained the need to check the spam folder before contacting us in our clients. The issue is: Outlook is no longer retrieving email for ALL folders simultaneously. Users are now having
Mail Delivery Status Notification (Delay)
From: mailer-daemon@mail.zoho.com [mailto:mailer-daemon@mail.zoho.com] Sent: 04 October 2017 17:58 To: hiral@pixelgravures.com Subject: Mail Delivery Status Notification (Delay) This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Wed, 04 Oct 2017 05:27:30 -0700 from hiral@pixelgravures.com [hiral@pixelgravures.com] ----- The following addresses had fatal errors ----- [Status:
MX records are not being confiured
Im trying to setup a business id on zoho with domain name registered under godaddy. The CName configuration is done however i'm stuck on MX records since today. The following message is displayed: The following are the MX records available for your domain: Address Priority Status smtp.secureserver.net 0 x mailstore1.secureserver.net 10 x Kindly guide me though me. Regards
Cannot access mail on full Zoho One account
First time trying to access the email app. When I try to access the app it routes me to the "Add Mobile Number" I get the message "This mobile number has already been added to your account....." When I click the link to update the number as login name it routes me to the Two-Factor Authentication which I have already established. How do I get into email? Ken
Incoming mails are bouncing for aimtoolings.com
We are using free plan of zoho mail for aimtoolings.com domain mx records are fine but still incoming mails are bouncing
450 4.21 MailPolicy violation Error delivering to mailboxes
450 4.21 MailPolicy violation Error delivering to mailboxes. I get this when trying to send an email.
Cant access emails
I cant access my email, there should more easier way to login..
Undelete Spam messages
The DELETE key and the NOT SPAM key are next to each other in the SPAM folder. Often times, I hit the DELETE key instead of NOT SPAM, and I lose the message in the SPAM folder. I thought when deleting a spam message, it would end up in the TRASH, but no it doesn't. I lose the message forever. Is a deleted SPAM message salvageable? Is there a way to UN-DELETE a SPAM message? Thank you. I just joined and found a lot of messages that are not spam end up in my spam folder.
BigRock cannot add ZOHO CNAME entries
I approached bigrock to add the ZOHO CNAME and MX records to my domain. They responded back by saying that they cannot add the CNAME entry ZOHO mentioned. Below is the message from the support agent. 11:55:1507204558 Deepika U: And mention that i cannot add CNAME for naked domain. I am also attaching a screenshot she sent to me with this message. Please help me on this
Set Limit 1000 to retrieve the 1 to 1000 emails in a single get call
Hi, I wanted to know that, can I get 1000 messages in a single get call with start=1 and limit =1000. What is the maximum limit I can set to get all messages? Like this is the call which I'm using: - https://mail.zoho.com/api/accounts/xxxxxxxxxxxxxxxx/messages/view?labelid=xxxxxxxxxxxxxxx&start=1&limit=1000 Thanks
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