Incoming and Outgoing disabled
Unfortunately I hit my quota of 5gb and my Incoming and Outgoing was disabled. I have now cleared the account dow to less than 1GB However, I am unable to active incoming and outgoing email now. Please help urgently
My mails going to spam
Hi I've set the SPF and DKIM as per guidelines but my mail are still being marked as spam. I've did a spam test on this mail-tester.com and this is the results it comes up with http://prntscr.com/eyjlly What do I need to do to correct all the wrongs based on the results.
ZBCode
I would like to know the ZBcode for theextremeposts.com. Thanks
When will the new Zoho Mail UI be released?
Hello: I remember being told on this forum (by Zoho) that Zoho Mail will soon have a new UI. I'm not a fan of the current, non-horizontal, split UI and other oddities. When does the next version come out? Thanks!
I was trying to log in on my main account and I have too many sessons open so I'm frozen out.
I usually get a warning, and close a bunch of sessions, but due to some frequent power failures, I didn't get that option, now I'm stuck. I can't log in. I don't know if the problem is mail or doc's or both. The account I'm locked out of is not this one. I won't divulge it until you need me to. Does anyone know what to do?
Group Email
I have just set up my account with one individual email and several group emails of which I am the only member at this time. My individual email is working but my group emails are not receiving emails. These emails were not previously set up with another service - I just established these on zoho for the first time today.
553 Relaying disallowed
Hi, Please help! I'm receiving the message 553 Relaying disallowed for my email account kat@kattatecopywriting. co. uk Thanks Kat
Emails not being received/delivered
Dear Zoho Team, Emails to other domains like gmail, yahoo are being normally sent and delivered. However, two problems are arising: 1) We are not receiving mails from other domains and also from other users of our domain goldcoinfashionindia.com 2) I cannot send emails to other users of our domain goldcoinfashionindia.com. below is one message id Message-ID:<15b6c387240.d5fd1de2467665.7154711027729615349@goldcoinfashionindia.com> Pls resolve asap. Piyush
Domain is already registered
How can I solve this error (Domain is already registered)? I need to configure URGENTLY my business mail with Zoho.
Sending file to big?
I have receving this error message 5.3.4 Error: message file too big But i tried send to 3 emails in the same email and one sent ok and 2 not sent... What happen?
Verifying my email in email admin
Hi, I have been setting up a new email account and it like like I have locked my self out of the email list. As the account holder I entered my new email address and now it has locked up. Can you help please
Mail not getting delivered to my email accounts
This is the error my friend receives when an email is sent to my email account. Please help.
The domain which you have entered belongs to a different deployment/region
Hello, I'm getting the error "The domain which you have entered belongs to a different deployment/region" when trying to host email with my domain www.agenciaquack.com I need help, as I already did 3 other replies and 1 other post on this forum and everyone of them is still "waiting for moderation". My emails got no answer, as well.
Question Mark ? at the beginning of all emails going out using SMTP
Hi, Whenever we send an email through automatic route using SMTP from our server, we see a ? character at the beginning of main content of the email. Sometime back it was not there. But from last 1 month or so it has started. Few of our recipients reported this to us. Attached is the image Since then we have checked our email templates and not found anything problematic. Can someone help ? regards Nidhi
Email Account blocked
I get this message when trying to send email Unable to send message;Reason:554 5.1.8 Sender Address Blocked can someone please help me. my email is jfturner@zoho.com
Renewing of Account
Hi I have a question regarding this sent email. What is this all about?
553 Relaying Disallowed
I am continually receiving error message 553 Relaying disallowed when trying to email the Zoho account I set up for my domain. All MX records appear correct and have been so for at least a week. I've tried everything listed on your set up page but to no avail.
ResponseCode 421, Host not reachable.
ResponseCode 421, Host not reachable. This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Mon, 17 Apr 2017 10:12:36 -0700 from hmunoz@lumi3ecompany.com [hmunoz@lumi3ecompany.com] ----- The following addresses had fatal errors ----- [Status: Error, Address: <coordinacioncomercial@lumi3ecompany.com>, ResponseCode 421, Host not reachable.] Message will be retried for 4 more
Unable to send email
we receive the following message when trying to send an email to any sender (internal or external): Unable to send message;Reason: 550 5.4.6 mail rate exceeded limit email account : ticketing@kttbd.com
disable zoho.eu notification
For the past few days when I have been using zoho mail, I get a pop up notification asking me whether I want to use " region specific " services. I do not want to, is it possible to stop this notification from popping up every time I use zoho mail?
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hi, I receive the following message when trying to send an email to any sender (internal or external): Unable to send message;Reason:554 5.1.8 Sender Address Blocked Other users on our domain are not experiencing this issue. Could you please fix this or let us know how to fix it? Thank you! Edit: I think this might have happened because I wrote requests for offer with the same text to six different vendors. If this is a kind of spam detection it is too sensitive to trigger after a low number of mails,
emails are not receiving on zoho email account
i have configured domain computersclinic.co.in on zoho. but somehow emails are not receiving to zoho. I have checked on mxtoolbox.com that mx records has been set properly too. Still not able to resolve this. Please help!
Vacation reply not work
my account hola@colmansmedia.com not reply automatic when email arrive. Please help me. thank´s.
Auto delete sent items in the webmail when I installed Thunderbird email client
Hi i need assistance for this concern. how can i retrieve the old sent items started July 2017 up to April 17 2017? cause as i installed the Thunderbird Application and configured it with IMAP and POP access the auto delete of sent items took place. could you help me to this. Thank you.
Email account not active
Hi, encountered error when accessing Zoho mail - 'Account not Active'. Dashboard and other services seems to be working fine. Please help to resolve the issue. Thanks.
Account Still Not Active
Got this error while accessing Zoho mail - 'Account not Active'. Made a post about the issue but it did not shows up here. Please help to resolve this problem.
Deleting mails to create storage
When I try to select mails from specific senders in inbox and try to move them to trash, I get a message "cannot move more than 200 mails at a time". My problem is I have thousands of mails and my inbox is 88% full. I want to retain mails for last 6 months and delete all before that in one command. Is it possible?
Referrals not showing
Hello Zoho, We have successfully signed up a couple of friend´s businesses but we haven´t gotten the bonus users. The same happened with the bonus users for when we signed up. Hope you can help us. Best Regards AdmMag
Search not working
Hi... Please see these video... my filter is not working https://www.screencast.com/t/z8BGIPn9Gky Thanks Kazuo
SPAM
My account has recently become flooded with SPAM. No matter how assiduously I go through the serpentine procedure (click-scroll-click for each and every one - it used to be just one click (just one)) to mark each of the 200-300 SPAM emails that I receive almost daily, the flood continues and all my requests for help from Zoho go unanswered (or are they lost in the SPAM flood?) I am finding the Zoho Anti SPAM procedure to be completely ineffective and their Customer Support to be non-existent. Is
Cannot Send Email sin today morning
Hi, I am not able to send email through our email id since morning. Appreciate if someone can help Gautam
Possible account lockout. Not able to send emails
Hi, I had a working email system for our account however for reasons still unknown i am not sure why the sending is not working and only the receive is working. I have checked the blocked account, however dint see anything there. Can you please help me in this investigation. The only suspicion is a option clicked by our developer to send some alerts outbound and i am thinking that has caused some issue. I have disabled this option now. Please advice. Thanks, G
The domain which you have entered belongs to a different deployment/region (UNOMOKSHA.COM.BR)
Hi I am trying to create a email for my business (unomoksha.com.br) when i tried to signup with the above domain i am getting: "The username which you have entered belongs to a different deployment/region" error message. Can you please help us to complete the signup Thanks, Diogo Fagundes
how to create a link to a email search?
I want to create a link in my project admin interface to do a search in Zoho Mail On GMAIL it's very simple i can create a link to something like: https://mail.google.com/mail/u/0/#search/pepe And it will search for pepe on gmail. How to do this on zoho?
How to find which outgoing emails were blocked ?
Hi, One of our Zoho emailids was blocked temporarily in the afternoon when we were automatically sending new updates in email to our users using our server and using SMTP. We know several outgoing emails were blocked and they didn't go out to our users. Now we want to find out which outgoing emails were blocked or rejected by Zoho ? So that for those emailids, we can retrigger emails. regards Nidhi
Daily limit reached
Hi, emails are not sending saying I have reached quota daily limit for accounts@unitedhire.com.au, we are not sending that many emails and have upgraded the account, this is very annoying, can someone please fix asap.
Limits on Sending Emails
Can you let me know the daily limit for sending emails and if the limit is different for a paid account. I am not using the system for bulk emails but am sending a lot of emails each day to different customers.
Read Gmail in Zoho Mail
Is it possible read /send gmail's mails direct in Zoho Mail panel? thanks in advance
Unable to send message: Reason 550 5.4.6 mail rate exceeded limit
Hi, my account khalikov@parnasparty.ru was blocked because of the invitation to the meeting for all who had leave us their contact info. Guys, it's not funny, we cant invite all intrested people to our event. It's ruins our plans :( Pls change ur ban-system. P.S: it's not spam, it's invitation on the request ;(
Printing Mailing Labels
How can I adjust the formatting for printing labels in Zoho? Or which labels would I use for printing labels with Zoho? Thanks,
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