Introducing automation and utility conversations in WhatsApp marketing
We’re excited to announce the addition of two new features to our WhatsApp integration: Automation and Utility conversations. These enhancements will allow you to streamline your marketing efforts and engage with your customers more effectively by automatingMulti branding issue with sender addresses
Hello, I'm currently working on a project involving two (seperate) brands. Named 'Windeck' and 'Prolance'. They've chosen CRM Plus and I'm currently working on CRM, SalesIQ, Social and Marketing Automation. So far, I'm able to make enough separationsEmail Campaigns overview page is missing SENT DATE and # people sent to!
I would like to see the date the email campaign was sent, so I can understand and track when each email campaign was sent. Right now, unless you go to a contact who received a campaign, you cannot see when the campaign was sent (!!!!!!). So, if my bossIntroducing Bot Filtering for Accurate Email Campaign Analytics
Dear Marketers, We're excited to announce a new feature designed to enhance the accuracy of your email campaign analytics: bot filtering. This feature helps you filter out bot-generated opens and clicks, ensuring your campaign reports reflect genuineZoho MA and Custom Module
I am trying to create a sync between Markting Automation and Zoho CRM. I am mapping a custom module from the CRM. The custom module has email field mobile phone field However I cannot finish the integration since the system keeps asking me for email orMarketing Automation Emails Going to Spam
Google is trapping all the marketing automation emails in spam. My domain has a perfect reputation and it looks like Zoho has a low reputation which is sending it to spam. When I pull the email out of spam and click on a link in the email, I get thisSegmenting Contacts Based on Product Purchased
I am trying to organize our main Marketing Automation email list in a way that segments contacts based on products they have purchased (for example in this case it is 3 different products). To my knowledge, this would require the sync from Zoho CRM toMarketer's Space: Streamline marketing and sales by integrating ZMA's Planner with Zoho CRM
In a competitive market, clear goal-setting and seamless campaign execution are crucial for marketing and sales alignment. When integrated with Zoho CRM, Zoho Marketing Automation's Planner enables marketers to create, manage, and measure campaigns effectivelyis it possible to pull the landing page and email campaign from Zoho app to Zoho marketing? Can I get all the benefits that exclusive app that offers in ZMA?
There is a exclusive Zoho apps for landing page design, email campaign, and same features are there within ZMA as well for to setup landing page and email campaign. can ZMA offer all or limited features of those apps? I request please provide demo andMass delete leads
How do I mass delete leads in ZMA? I want to delete leads that have not opened emails in 6 months. But I can only select 200 at a time - there are thousands.Clarification on Lead Score Breakdown in Zoho Marketing Automation
Hello I have a question regarding the lead scoring system in Zoho Marketing Automation. Specifically, I want to understand the breakdown of how a lead's score is accumulated. For instance, if Person A has a lead score of 50, I would like to see the detailedHow do you handle existing customers/contacts?
Hi, We just integrated MA 2.0 with our CRM and we chose to only import our existing customers contacts. In MA they are all "Raw leads" by default and we would like to mass update these to a stage called "already customers" but the last default stage "SalesCapturing page referrer of Forms
I have a form created in ZMA 2.0 and am reusing it on many different pages on my wordpress website. I want to be able to captured the page URL against the lead that fills in the form. I have found these instructions : https://help.zoho.com/portal/en/kb/marketing-automation-2-0/user-guide/settings/marketing-channels/articles/web-pagesWhen will Zoho MA have a feature to filter out bot clicks from actual human clicks?
When will Zoho MA have a feature to filter out bot clicks from actual human clicks so that actual metrics aren't affected? How are we expected to differentiate it today?I'm not able to sync my leads from Zoho CRM to Zoho Marketing Automation
Hello!! We are trying to run a trial marketing automation within our internal team while trying to integrate leads from Zoho CRM. But as we tried to sync leads from the Zoho CRM to Zoho Marketing Automation an error pops up displaying "Organization isWorkspace and CRM Contact Sync Updates
Dear Marketers, We are delighted to bring you a fascinating update this holiday season. An update which will help marketers like you increase their focus and enhance contact management. These new features are designed to streamline your workflow, enhanceZoho Marketing Automation 2.0 - Landing Page function not working
Dear Zoho Team, I am working on implementing Zoho Marketing Automation 2.0, and am now looking into the section "Lead Generation". If I open the "Landing Pages" section, I immediately get an Error code: Error: internal error occurred. Can you help meExport an email as an HTML file?
How do we export an email in Zoho Marketing Automation as an HTML file? We have an advertising partner that needs our campaign email as an HTML file. We can't find any way to do this. If this is not possible, please explain why. It doesn't make senseImportant compliance update: Ensure SMS delivery chain registration
Hello marketers, The Telecom Regulatory Authority of India (TRAI) has issued new compliance directives to ensure the responsible use of telecom resources and prevent unauthorized activities. These updates impact all principal entities (PEs), and complyingCreate journey and use history data of website (e.g. page visited)
I'm trying to figure out how to create a journey that allows me to do something (e.g. top up lead score) based on something the contact did before he filled in the submission form and actually became a contact. Example: anonymous website visitor visitsCall to Action (CTA) - Embedded (Not a Pop-up)
Is there something comparable to creating a Call To Action that's embedded or inline, but isn't a pop-up? Similar to Hubspot's? https://knowledge.hubspot.com/ctas/create-calls-to-actionMail sent from Journey in Marketing Automation not syncing in CRM Contact Details
Hi, I've created a module in Zoho CRM called "test module" and synced it in Zoho Marketing Automation, in a list called "test module list". Then I created just one contact in test module, and it synced correctly in the zoho marketing automation list.Marketer's Space: CRM Integration—Using Deal and Account Properties for Smarter Segmentation and Lists
Hello marketers, Welcome back to another post in Marketers' Space as we continue our series on CRM integration. This week, we’re exploring how integrating with Zoho CRM helps you access deal and account properties, empowering you to achieve precise segmentationProblem with zoho abandoned cart
Hello Zoho team! I'm trying to add the abandoned cart function to my page. I've followed the instructions that you've provided(I've adapted it because your documentation doesn't work with the smarty format)and the http request is 200(it mean that it should work) but, when I check the market hub, it doesn't show me the elements that I've added to the abandoned cart.Engagement Pop Ups not showing on the webpage
We have created and setup an engagement pop up but it is not showing on the web page. The trigger is when a visitor enters the page. Here is the page: https://atiaustralia.edu.au/industries/security/. Can you please help us?Journey Email - Ignored Contacts
I have a journey setup which simply sends a string of emails over time. For some reason I am getting large amounts of the contacts who enter the first email being ignored and I can't find anywhere in reports or audit logs why these contacts are notProblem with Journeys and campaign sending
I'm a new user for Zoho Marketing Automation, so maybe I'm doing something wrong, but I just can't seem to solve it. So I have 5 sign up forms, all of them SHOULD add contacts that submit it to a list. Then a Journey with a "added to list" trigger wouldDrive more sales and create loyal customers this holiday season
Hey marketers! The holiday season is almost here, and we all know that means one thing: It's time to roll out those high-impact, unforgettable campaigns. Are you set to make the most of it? We're hosting an exclusive free webinar on November 14, and it'sEngagement Pop-up with different users language
Can I have pop-ups with different languages according to the user language?Journey send email action
Hi, Can someone tell me what this means (in picture) please ?Removing connected Zoho CRM accounts
We've recently connected Marketing Hub with Zoho CRM, but we want to change the synced account with another account from our Company. Right now, it seems we can't remove any accounts. UPDATE: It looks like you'd need to contact support in order to remove the accounts. Might be a feature to consider, allowing admins to remove/unconnect accounts.We are unable to integrate Zoho MA with Zoho CRM due to an error message being displayed
We are using the Zoho One version and would like to integrate both tools. However, during the integration process, an error message appears stating 'This account is already integrated,' although we do not have Zoho CRM integrated with Marketing Automation.Can't create segments/lists based on Account field values in MA 2.0
Hello, I recently discovered that for some reason you can't create a segment/list that shows all contacts, based on certain criteria from the Account module. For example: In CRM there is a multi-select field in the Account module to manage subjects ofHow to add multiple contacts to a list?
I was trying to use the following endpoint https://www.zoho.com/marketingautomation/help/developers/lead-subscribe.html , but only being able to send one user per request, and only 500 every 5 minutes makes it unfeasible Is there any other way to do thisCustom Domains and Landing Pages
How do I enable SSL for Landing Pages created in Marketing Automation if I'm using a custom domain?Can Zoho Marketing Automation 2.0 push data to crm as a journey update the details in the CRM ?
What I am trying to do is we get facebook leads and we get them directly in the CRM and then they are synced with Marketing Automation so they Stat receving mails, Whatsapp messages then if they reply their contact details are updated and then I triedImporting contacts - from Zoho CRM - contact are missing
Hi.. I'm still trying to get my head aroudn the Zoho world.. so bear with me ;-) I imported a few contacts: (3781) But Marketing Automation is showing me only a limited number of total contacts: Did the 2700odd contacts vanish.. or am I missing the oneMarketer's Space: Smarter Marketing with CRM Integration
Hello Marketers! Welcome back to another deep dive into smart marketing strategies at Marketers' Space! Today, we’re kicking off an exciting series focused on how Zoho CRM and Zoho Marketing Automation (ZMA) when integrated can transform your marketingLaunching Zoho Marketing Automation 2.0
Dear marketers, We are excited to announce the launch of Zoho Marketing Automation 2.0! We are sincerely grateful to the community for their support, encouragement, and feedback in this journey. Many members would be eager to get their hands on this exciting[Request] Clickable numbers on Sign Up forms reports
I could swear that in v1 if we clicked on the numbers it would show the contacts ? Please can this be a thing again. I would love to be able to see who those 2 conversions are And is there anyway to search or filter the Contacts tab in anyway ? The filterNext Page
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Announcements
Introducing automation and utility conversations in WhatsApp marketing
We’re excited to announce the addition of two new features to our WhatsApp integration: Automation and Utility conversations. These enhancements will allow you to streamline your marketing efforts and engage with your customers more effectively by automatingIntroducing Bot Filtering for Accurate Email Campaign Analytics
Dear Marketers, We're excited to announce a new feature designed to enhance the accuracy of your email campaign analytics: bot filtering. This feature helps you filter out bot-generated opens and clicks, ensuring your campaign reports reflect genuineWorkspace and CRM Contact Sync Updates
Dear Marketers, We are delighted to bring you a fascinating update this holiday season. An update which will help marketers like you increase their focus and enhance contact management. These new features are designed to streamline your workflow, enhanceImportant compliance update: Ensure SMS delivery chain registration
Hello marketers, The Telecom Regulatory Authority of India (TRAI) has issued new compliance directives to ensure the responsible use of telecom resources and prevent unauthorized activities. These updates impact all principal entities (PEs), and complyingDrive more sales and create loyal customers this holiday season
Hey marketers! The holiday season is almost here, and we all know that means one thing: It's time to roll out those high-impact, unforgettable campaigns. Are you set to make the most of it? We're hosting an exclusive free webinar on November 14, and it's
Most Discussed Topics
is it possible to pull the landing page and email campaign from Zoho app to Zoho marketing? Can I get all the benefits that exclusive app that offers in ZMA?
There is a exclusive Zoho apps for landing page design, email campaign, and same features are there within ZMA as well for to setup landing page and email campaign. can ZMA offer all or limited features of those apps? I request please provide demo andSegmenting Contacts Based on Product Purchased
I am trying to organize our main Marketing Automation email list in a way that segments contacts based on products they have purchased (for example in this case it is 3 different products). To my knowledge, this would require the sync from Zoho CRM toMass delete leads
How do I mass delete leads in ZMA? I want to delete leads that have not opened emails in 6 months. But I can only select 200 at a time - there are thousands.How do you handle existing customers/contacts?
Hi, We just integrated MA 2.0 with our CRM and we chose to only import our existing customers contacts. In MA they are all "Raw leads" by default and we would like to mass update these to a stage called "already customers" but the last default stage "SalesMarketing Automation Emails Going to Spam
Google is trapping all the marketing automation emails in spam. My domain has a perfect reputation and it looks like Zoho has a low reputation which is sending it to spam. When I pull the email out of spam and click on a link in the email, I get this
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Sticky Posts
Introducing automation and utility conversations in WhatsApp marketing
We’re excited to announce the addition of two new features to our WhatsApp integration: Automation and Utility conversations. These enhancements will allow you to streamline your marketing efforts and engage with your customers more effectively by automatingMarketer's Space: Streamline marketing and sales by integrating ZMA's Planner with Zoho CRM
In a competitive market, clear goal-setting and seamless campaign execution are crucial for marketing and sales alignment. When integrated with Zoho CRM, Zoho Marketing Automation's Planner enables marketers to create, manage, and measure campaigns effectivelyMarketer's Space: CRM Integration—Using Deal and Account Properties for Smarter Segmentation and Lists
Hello marketers, Welcome back to another post in Marketers' Space as we continue our series on CRM integration. This week, we’re exploring how integrating with Zoho CRM helps you access deal and account properties, empowering you to achieve precise segmentationMarketer's Space: Smarter Marketing with CRM Integration
Hello Marketers! Welcome back to another deep dive into smart marketing strategies at Marketers' Space! Today, we’re kicking off an exciting series focused on how Zoho CRM and Zoho Marketing Automation (ZMA) when integrated can transform your marketingMarketer's Space: Re-engage your Audience with WhatsApp Journeys
Hello Marketers, Welcome back to another post in Marketers' Space! We’re continuing our WhatsApp Journeys series, diving into strategies that ensure your marketing efforts don’t go unnoticed. So, you drafted an email with personalization, a compelling
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