Auto responders in Marketing Hub
I've started to look at Campaigns and saw that the auto responders are going end of life and being replaced with workflows, when i jump in to marketing automation auto responders don't mention that. Will auto responder feature still be available in marketing
Marketing Automation - How does unsubsribe work?
If a user unsubscribes from a campaign, can they be re-added as a contact? This is specifically for Marketing Automation. For example, they unsubscribe from a journey/list. Their data is then re-added to a new list. Would Zoho recognise that they have
Journey vs Campaign Confusions
Hi there! I hope you're all doing great! I'm new to the Zoho MA and I'm confused between Journey and Campaigns. I'm not sure if these two work together or not. I hope you can enlighten me. What I'm trying to do is setting up a Newsletter. 1. We have a
Marketing Automation upgrade was supposed to be Q1 2022
When will we receive the long needed upgrade(s) to Marketing Automation? The last time a date was promised, we were told Q1 2022. But that has come and gone. It's getting increasingly hard for me to stay with Zoho and recommend it to my own clients,
Tip of the week 02 - The art of 'seeing' your leads
What's the last page that your lead visited before signing up for your brand? What was the page that first convinced your lead to explore more about you? Where are your leads coming in from? Well, these are some perennial questions today's marketers live upon. And, knowing the answers to these questions is crucial, considering the vitality of leads in every business. In the journey of finding lead opportunities, it's important to understand that every detail about a lead is useful. While the channels
User is already present in another account error in assigning users to marketing automation
Hello everyone Greeting, I had a problem in assigning user in marketing automation, when I try to add it I see this error: (User is already present in another account error) what should I do?
Zoho Marketing Font stopped recognizing French letters
Hi We have sent numerous campaigns in French using Zoho Marketing Automation. However, the last campaign prepared when sent as a test mail is not playing the French letters. Please help me as soon as possible. Regards Indo French Hub
Need to set workflow or journey wait time (time delay) in minutes, not hours
Minimum wait time for both Campaigns workflows and Marketing Automation journeys is one hour. I need one or the other to be set to several minutes (fraction of the hour). I tried to solve this by entering a fraction but the wait time data type is an integer
Is there a limit on Custom Domains for Short URLs?
Hello! I've added 2 custom domains for Short URL's to our Marketing Automation account. I am trying to add another custom domain, but now I can't figure out how to do so. Is there a limit on how many Custom Domains we can use for Short URLs? Can I delete
Marketing Automation/Campaigns confusion questions and integrations
I am pulling my hair out yet AGAIN due to the lack of true integration between zoho apps - Why can't we use Campaigns and Marketing Automation at the same time? if they are truely seperate apps, then we should be able to use both for what they were intended,
Export an email as an HTML file?
How do we export an email in Zoho Marketing Automation as an HTML file? We have an advertising partner that needs our campaign email as an HTML file. We can't find any way to do this. If this is not possible, please explain why. It doesn't make sense
Pop-up Display.
Hello @Zoho Marketing Automation Team, Could you update us if you have anything in your Road-map (or) Pipeline on the below requirements? ・Differentiation of pop-up display based on user access information and action history. ・Distinction of pop-up display
Is there an integration with SalesIQ?
I've added the tracking code to my website and can see visitor activity. However, it doesn't recognise previous visitors that are tracked through SalesIQ. Is there a way to integrate SalesIQ so I can reuse the data already captured there?
How I can delete a custom domain in Smart Links?
Hello, I added a custom domain in Zoho Marketing: https://help.zoho.com/portal/en/kb/marketing-automation/user-guide/lead-engagement/smart-urls/articles/getting-started-with-smart-urls But, how can I delete it, to add another? Regards,
Zoho Marketing Automation - Automatically adding contacts to Topics
Hello everyone, We are starting to play with Marketing Automation and we made some topics base on product. This is working fine we got the sync with the CRM working. When you make the sync you can select a topic so we made a catch all. now we have the
Zoho Goals : "unknown" identified visitors
Hello. I identify website visitors coming from Active Campaign by adding the SalesIQ URL parameter in the emails links. It then creates a new lead in Zoho CRM. - in Zoho SalesIQ / CRM : I can see the identified visitors, and also their page visits in the CRM module - in Zoho MH : When an identified visitor hits a goal, the goal is registered, but the visitor is reported as "unknown" (although the visitor appears as identified in the Zoho MH leads list witch is in sync with Zoho CRM) Can you help
Creating leads via JavaScript / Zoho Bookings work-around
We use Zoho Bookings extensively, but it turns out it doesn't integrate with Marketing Automation (!!!!) We need a way to get leads generated via bookings into MA, complete with tracking in place, client-side. We have a custom thank you page for bookings
Is it possible for a lead to re-enter a journey from wich it had already exited?
I´m trying to make some of my leads re-enter a journey that they have already traveled completely in the past. My trigger is on list-entry and these leads exit and re-enter the list whenever I want them to re-enter the journey. Is this possible?
Loading the ZMA plugin asynchronously
Hi Should we load the ZMA Wordpress plugin in async mode? I have seen one brief mention of this option (see screenshot). I presume async mode loads the plug-in without impacting page load times (which would be good). But is it less reliable this way?
Can i use Marketing Automation to send an e-mail template?
Ive setup a Zoho CRM Campaign, but you have to send it manually. (Select all contact to be able to send an email) Also new members of a campaign dont receive the same email automaticly. It looks like it does not work as al list and automaticly send the
Free "Zoho Inbound Marketing" online training course
Try our free "Zoho Inbound Marketing" online training course. In this course are more than 22 inbound marketing strategies complete with text and videos. Enroll Here: https://www.zomarketingautomationtraining.com/course/inbound-marketing-with-zoho-m
I can´t activate my Journey - I keep getting this message - Create content for the "message"
I´m trying to activate one of my Journeys and I can´t seem to get though. I get this message : Create content for the "message" I've tried everything I could think off, but I can´t get pass this point. Any suggestions?
Customisation of journey based on Zoho survey response
Hi, We have a requirement to send targeted emails based on the response of the user to a particular question in a survey. Journey in marketing hub allows branching based on "Survey started" and "Survey Completed" events only. Is it possible to branch
Smart pop-up not visible on the website?
What might be the problem? The pop-up doesn't show on our website.
Web assistant - Events
Hi, What might I do wrong? I don't see ANY events though I had defined several events (and tried to click the buttons on our webpage). Yes, the validation is working.
Update: Removal of Social Page Campaigns from Zoho Marketing Automation
Note: This post is relevant only for existing users of Zoho Marketing Automation and not for the beta version users. Dear Marketers, We would like to bring to your notice the removal of "Social Page Campaigns" from Zoho Marketing Automation. As per the
Mobile Responsive Pop-Up's
Hi guys, Are the pop-up's meant to be mobile responsive? I ask because when using safari or chrome, they are not rendering as responsive, they are obscuring the whole screen because they seem to think they are being presented on a desktop browser window. Many thanks!
Update: Merge tag automation and footer creation
Note: This post is relevant only for existing users of Zoho Marketing Automation and not for the beta version users. Dear Marketers, We wanted to bring you to notice a few changes in Zoho Marketing Automation in terms of usability. Merge tags automation
Create task in Zoho CRM based on lead owner
Hi Guys, we are using Zoho one and we have around 18,000 people in our database, the issue that we are having is that we we enrol them in a Journey we cant tag the lead owner to reach out to them, its not an option? its either round robbin or only one selected person? we have 4 BDMS internally and each has a high number of leads that they own so they need to be the ones that contact those leads depending on whom the owner and we are fully hooked into the CRM system. can you please advise on
Connect "Send email" component with another component
I received this notice when I went to activate my Journey. What does this mean? "Connect "Send email" component with another component" And then how do I do it? Thanks! NEW to Zoho
Journey activation error
Showing error to activation of journey
Push to CRM function
Hello, is it possible to use the "push to CRM" functions without integrating Marketing Automation with Zoho CRM? I integrated Zoho CRM with campaigns, that is why I cannot integrate Marketing Automation, too. In my use case pushing leads to CRM, when
Update: Removal of Unsplash integration - Zoho Marketing Automation
Hello there, We have an update for Zoho Marketing Automation on the way. We are removing Unsplash integration from Zoho Marketing Automation—a decision made in light of some recent changes to Unsplash's policy. We are removing the integration on March
Posting on Linkedin
Hello all, I am investigating the possibilities of posting from MH directly on Social media. We have a company page on Facebook and we can directly post on this page from MH. For LinkedIn I expect the same, my post should be shown on my company. This does not work and the reply from one of the Zoho employees is: Thank you for contacting Zoho MarketingHub. Kindly note that there is no provision to post on the Page from LinkedIn. When you do a post campaign, it will be posted in your Wall. Hope this
Zoho marketing hub integration with WordPress WooCommerce
Hello All, I am a Zoho One User and we are using Zoho Marketing Hub we also have a website on Wordpress and we use Woo Commerce as our store. im looking to find out if Zoho Marketing Hub Integrates with WooCommerce ideally we would like to create Journeys or campaigns series based on customer behavior such as buying or already have purchased specific products. or if they go to the store but don't buy (abandon cart follow) i saw that there is a wordpress plugin for Zoho Campaigns https://wordpress.org/plugins/zoho-campaigns/ but
add tags
Can you help me how to add tags in existing contacts from "Whitepaper"?
Delete/Update Folder Under Manage Lists
We had a few test folders that were created but do not have any lists in them. How can this be deleted or renamed?
How can I add link to the cart in Zoho MA cart abandonment
In cart abandonment, send email action, I need to attach the link to the WooCommerce cart page that has the items that the customer left in the email template. Is there a way to get the link and attach it to the email template?
How to Eject Leads that Reply In Journey
Is there a way to view email replies in a Marketing Hub journey? I'd like to set up exit criteria for leads that reply to one of the emails within a journey but I've yet to see an area that reports on number of replies. Therefore, I'm leery to use the Exit Criteria "Any campaign replied ' Last month. '" I want to pull people from the journey if they reply to an email. Can anyone confirm if that criteria works? Perhaps there's a spot in the CRM where I can view the replies within the Journey? Right
Instant Sync between Stages of Marketing Automation and Leads Module of Zoho CRM
Hello Community, I am looking for ways to instantly sync data from my Marketing Automation Stages to Leads Module of CRM. Scenarions: 1) if a score is added to my leads in Marketing Automation and they went to certain stage I want to send their Score
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