Candidate Mass Email
Can you just please confirm, in the new version, if we want to send out an email to more than one Candidate, we cannot free-type an email?? It appears we have to create an email template first, then send (although we cannot even see the actual content of the email before it is sent!). If so, this is massively frustrating
URGENT ERROR OF ZOHO RECRUIT NOT SENDING OUT EMAILS AS SHOULD
I don't know why but none of my rules seem to be working and aren't sending out the emails like they should be. Candidates aren't getting emails on apply for jobs or at any point in the application process. It was working earlier today and suddenly isn't???
How to create job alert that goes to the candidate?
Can anyone suggest a way to use automation rules to notify a candidate if a job opens that meet their criteria? Thanks Brett
Zoho Recruit - Worst Customer Service & Still No Resolution ..........
Having a problem with deleting candidate records for the last 3 days and I've had to call to follow up. I've been told today to wait another few days. There is no escalation facility so I'm about to cancel my subscription. Shockingly appalling service and attitude by Zoho.
URL code isn't working on website
Not receiving the proper url to publish job orders on my website. the code that is being generated has my website domain name as the source instead of the job order from zoho. Its call cause problems with the certificate. google thinks there is a cyber attack.
Editing Field Labels
Is it possible to edit the labels of fields ? If so how ? I checked the following in the manual but could not find any instructions. https://www.zoho.com/recruit/helpnew/customization/field-level-customization/fields/add-custom-fields.html
Permission
Hi team, How can we set permission to the user to see only one particular candidate which admin allow to see. ? Can we do that ?
how to get three search bars in careers page
Hi, How to get three search bars in careers page? I tried a lot in customization, but I am not successful. Thank you for your help.
SMS Feature Not Working
Guys, I still have not been able to use my SMS feature since the switch to this new Zoho Recruit. I've told support about it but so far no resolution. I'm having to pay quite a bit of money to use this feature between the extra money to Zoho and the $100 per month to the third party SMS provider and for the last month since the switch to the new Zoho none of it has worked! I really need a refund on this past month of no use and for someone to fix the issue so we can use it please!
How to synchronize the new Zoho Recruit Calendar to my Ipad (Ical)
Hello, Previous to integration to the new Zoho recruit I had my Zoho recruit calendar synchronized to the calendar in my Ipad through adding a subscription link that was able to be copied from within Zoho. I have noted that since integration that new appointments do not show on my Ipad and I assume I need to put in a new subscription link. I can't seem to find the instructions on how to achieve this in the manual. I have looked here https://www.zoho.com/recruit/helpnew/general/manage-calendar.html
Zoho Recruit E-mail Templates - after migration can't edit
Could somebody contact me as I am unable to edit my e-mail templates that were migrated across from the old Zoho recruit. Also my signature is not added. It is also not possible for me to make new e-mail templates. I have already raised this issue but it has not been resolved. I would appreciate assistance as soon as possible as it is causing a lot of extra work. Thanks
Candidates Cannot Sign Up With Agency
I have already called Zoho Support and tried to get it figured out. I was told my question had to be answered by CRM and I would be called back because they were busy. I called early this morning (before 10am) and still have received no response. I am wondering if someone here has a suggestion. To apply to work for our agency, candidates have to fill out a preliminary application. I had a candidate call this morning and say they were unable to fill out the application because it was missing. So I
No more mouseover?
Mouseover function was usefull feature f.ex. when looking at skills and notes etc. No it is gone. Will it shoe up again?
Access candidates from Job openings
Hi, I cannot access candidate's full details including resume from Job openings. This is frustrating, I have to go to candidates page then find a candidate to access their resume.
Recruitment Modules Changed For Interviewers
We noticed now the Interviewer in Recruitment Modules cannot Edit Candidates nor create notes, Activities or Interviews as the older version has one. Please advise...
How do I unsubscribe zoho account?
How do I unsubscribe zoho account? I followed below one but I don't see option to downgrade the subscription. To downgrade account: Login in as administrator. Click Subscription at the top of the page. Click Downgrade button available for the basic version and confirm.
How to stuff up a migration
We love Zoho. It's a great system with pretty responsive service, but today's experience has been a bad one. We informed Zoho that we wished to migrate to the new version of Zoho recruit. We agreed on a date (26 Feb) several weeks in advance and informed our staff accordingly. We chose 26 Feb because it was a Friday and the migration would take place after hours. Our Zoho Administrator was on standby to monitor the account over the weekend and iron out any bugs. We had trained our staff, and
Managing contractors or consultants versus permanent placement.
A number of my clients have need for independent consultants on a project or hourly basis versus full time placements. I'm thinking of building a roster of consultants to fill these needs which would mean I need to post the opportunity, email relevant candidates from the data base, assess and present a shortlist. Facilitate the hire, monitor the consultant time sheets and bill the clinent while removing my percentage from the fee before forwarding payment to the consultant. Can Zoho Recruit handle
Search result inactive after mass association of candidates - URGENT
Hello, a new problem occurred. It needs a quick fix. After mass associating of candidates from a search list to a job the search is still there but it is not possible to go the next page of results. Also, when trying to perform "search again" function the system goes down. The search must be performed again. Please, let me know, when the issue will be fixed. Again, we are losing a lot of time with this. And it means money. Searching and working with searches is an essential characteristics of a database.
Urgent!!!!!!!!!!!!! - attachments disappeared
Hello, your system is really damaging our business!!!!!!!! Except all other bugs that appeared this week, attachments disappeared. There are no titles of documents, a blank space instead of that. An icon for download is still there, but it writes unable to download document. This must be fixed immediately!!!!!!!!!!!!!!!! Miroslava
Closed vs Lost Jobs
We added two job statuses, "Closed" (e.g. client ended search), and "Lost" (e.g. competitor made placement), however, Zoho treats these statuses as if they were open. Zoho support stated we MUST use filled/cancelled/inactive/declined in order to close a job. This doesn't allow us to track closed jobs in a meaningful way. I supposed we could use "cancelled" instead of our "Closed". But what about Lost jobs? Does anyone else have this problem or have you come up with a simple workaround?
New Zoho Recruit SMS....Unable to Edit the template now??
Here is yet another issue with a feature we used to have but now has been taken away. For some reason, when I pulled up my list of candidates and I was getting ready to send an SMS to about 90 of them, I was taken to a screen where it appears that you can ONLY pick a template to send via SMS and I CAN NOT edit the template. Why??? We used to be able to use the templates AND edit them as needed which only makes since since certain things do not fit neatly into a template. PLEASE PLEASE change
SMS Button not working on New Zoho Recruit
Hi, another problem report for Zoho Recruit. When I'm in a candidate profile and click the send SMS button, its not working. Nothing pops up anywhere. I now cant send SMS as I had before. How do we fix this?
New Zoho Recruit Calendar
I am wondering where calendar has gone in the new zoho recruit ? I also note that when an event or scheduled call is loaded this does not show up on my Zoho recruit calendar. Also when I load a task this does not load up on my old zoho recruit tasks. Is there a setting I need to change as I need to be able to have these items show up on the appropriate calendar.. Appreciate your feedback and instructions,
Hello Beta Testers
I feel we customers of ZR are nothing but beta testers for this new platform. I find all the time issues to be changed and corrected. Some of them are bugs, some just bad architecture and stupid development. Some can be fixed but I feel it is not my job to configure the system to work as what it is meant to be. I have spent a lot of time trying to find a good way to configure the fields and processes to make it work a good way for a recruiter like me. Too much trouble. Now I don´t know what to do.
Apply for jobs
We want to allow candidates to apply for jobs via the careers portal without supplying an email account. Is this possible please? thx Stephen
I want to revert to the old format.
I have emailed you about several problems with the new format and have not received a reply. Now all the resumes attached to candidates files have disappeared. I would like to revert to the old format. I have had nothing but trouble with the new format. It time consuming and taking me away from my work.
Download documents
How can i download the CV's documents from a search result?
Help in setting columns on job posting intial list
How do I change the columns on this page: Job Openings:see attached file
Someone please tell me I'm associating candidate to job openings wrongly as this is unusable otherwise!!??
Surely I don't have to complete "criteria component" every time I want to associate a candidate with a job opening!!?? Someone please tell me I'm doing this wrong as this is unusable!
Email
when I try to send the emails, it shows error message regarding pop,
Candidates to be approved
How do I know which candidate needs approval? and from where can I pull the list of all candidates all together who need approval?
Jobs not posting to Twitter and FB
My Zoho Recruit is not posting to my Twitter and FB pages when I create job openings and publish them. It seems to work, but these jobs are NOT posted on the configured company Twitter page and Facebook page even though I am selecting that it be published there. What is going on?
Can I post roles in to my website using Zoho Recruit?
Hi I have a website created with Wordpress. I would like to publish my vacancies on to my website using the Zoho Recruit product so I can track candidates. Can you please tell me how I do this? Currently I can update my own jobs but can't see how I can use your forms instead. Thanks
Email parse not working.
I can't get my mailbox to parse the resumes. I've followed the instructions. I see the resumes in my inbox, but they are not being parsed into candidates. In reports, I see no successes or failures.
New Zoho Recruit Not able to delete notes or send emails
Now we are having problems with Zoho recruit not being able to send emails or delete notes. Trying to hit the send email button or the trash can to delete a note does not work. It only sits there with no action taken.
Field Types of 'Image Upload' and 'File Upload'
In looking at Help for Recruit, It shows that I should be able to add fields of type 'Image Upload' and 'File Upload' with Paid edition. I do not see either of these fields in my Paid edition. Here is your Help Link that shows that: https://www.zoho.com/recruit/help/help-customize-add-fields.html
New Zoho Recruit: Not possible to edit Candidate E-mail Templates
During the integration from old to new Zoho recruit the layout of my candidate e-mail templates did not transfer well. When going to setup and then choosing to edit the relative template an instruction of "loading" appears but this just hangs and hangs and hangs and so far the template has not loaded. I look forward to your advise about this issue.
NEW ZOHO ACCOUNT not user-friendly
Candidates can not apply on zoho via our website through zoho.
How do I associate a candidate to a job opening in new version?
I've been using the old version of Zoho Recruit for a long time, associating candidates to job openings, no problem, but in the new version I've no idea what's going on. I'm being asked to add "Criteria Component"? Please explain how to simply associate a candidate to a job opening like in the previous version.
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