Workflow candidate Status
Good day, I tried to create a workflow which is: when I create an interview for a Candidate, the Status field of that candidate goes to Interview Scheduled. But the status Field cannot be selected in the field actualization rule. Why? Thanks for your answer
Unreliability/Unavailability of Zoho Recruit and Zoho Sites
Very concerned about the lack of reliability/availability of both Zoho Recruit, and Zoho sites. I have been testing my new site throughout the day and night and have found it to be very unreliable 30-50% of the time. Either the site or zoho recruit does not come up, or it takes so long that it is not satisfactory. What is the problem? Obviously Zoho needs greater bandwidth and more load balancing and redundancy. Is there any plans to resolve this problem quickly? If this continues it will be a deal
Automatically mark as hot?
Can new candidates be automatically marked as hot? We need them as hot (star) straight away as we unmark the star once we find them work.
Problem logging in with outlook integration
Hi, I am a returning user. I just reactivated my account at ZOHO recruit, but unfortunately the Outlook integration seems not working. It does not allow me to login into my account, even typing the correct username and password. I tried to remove and reinstall the outlook plugin, which I subcribed for, but it is still not working. Can I get some advise how to proceed? thanks in advance Orsolya
How to separate the views in two career site views
Is there a way to create two career sites which will show recruiter fee on one but not on the other. If I click post to website the field also appears on the public site and on the recruiter view. When I uncheck the box it removes it from both. Noteworthy is that we are using the trial to test the service before we move to a paid subscription.
Google Voice extenstion
Google voice extension: how do I get Zoho Recruit to make calls from Google Voice? I can not locate your Google Voice Extension.
Email
Is there anyway to setup an interview without emails going out to candidates email addresses?
Job title
Cannot put in Job Title - it will only give me three option. Id like to input my own when creating a new candidate
Salary in Job Openings
How am I supposed to enter £50,000 salary into the Job Opening under salary?
Feature Request
I would like to suggest a search by zip code radius. i.e. enter a zipcode and then select distance of 10, 20, 50, 100 miles of that zip code. It would require that you break apart the address field but most parsing engines and job boards already have that feature.
EST - the clock is off, how do i fix
the clock is off, I have it set to EST, United States and its off by 8 hours. Please advise how to fix
Is it possible to include the box: Candidate Form (customize) at Standard Form?
Dear Support, I missing the box Candidate Form (customize) at Candidate Form (Standard). Please could you see at attached file the sequence of printscreen to clarify my missing? Thanks. Paulo Miguel.
upgrade help
Kindly i need your help and support to get more information about the use of some Features when i upgrade to take my decisions" outlook plug-ins: dose this mean to have the format and tools of outlook or to use zoho mail in my outlook , mail add-ons is this meant to connect my email with zoho recruit or another thing , Number of recruiters this mean the number of the users or the recruiter that have the full access to zoho recruit" thx for help and support .
upgrade
Kindly i need your help and support to get more information about the use of some Features when i upgrade to take my decisions" outlook plug-ins: dose this mean to have the format and tools of outlook or to use zoho mail in my outlook , mail add-ons is this meant to connect my email with zoho recruit or another thing , Number of recruiters this mean the number of the users or the recruiter that have the full access to zoho recruit" thx for help and support .
problem whit user
i cant hability user en recruit, please help!!!
Send appointment request
How do we send appointment request in here? Pls advise. Thks.
LinkedIn
Hello, According to this FAQ You can perform the following activities with LinkedIn integration: Search LinkedIn profiles Send private messages Send invitations Get network updates View profile details I'm able to search profile within linkedin. is this mean that the Linkedin Search API can be used? as I couldn't find the way of doing it. I only found a way to associate a candidate to a linkedin Profile. Can you help me?
All emails going into Zoho as "New Candidates"
Hello, I left a message last week with Support and have not heard from anyone. I am having an issue between my Email and Zoho Recruit. Most of my emails (either received or sent) are coming into the Candidate tab on Zoho Recruit as a "New Candidate." I am not forward them to the Resume Inbox and, in fact, have removed the MS Outlook plug-in from Zoho entirely. It is clogging up our database and being a nuisance. Please connect me with someone who might be able to help me rectify this problem.
No email history tracking from auto email.
When candidates apply they get an automated email from ZOHO. It works! But, when I go to the candidate profile it does not show any email history. This is not helpful. I need to see ALL email communication between ZOHO and the candidate. Also, the grammar is wrong. It should say "no emails have been sent/received." See attache
careers website
i need your help in careers website this allow me to create a full web site or just url for posted jobs and the candidate application forms , and if yes does this included in the 25$ payment or it have different payment , on other hand what is the different between this Feature and zoho web site and how much dose it cost ? , and does it mean i have to create zoho web site and just add the url that i had create it in zoho recruiter ?? waiting for your support
Date Setting Format - Need dd/mm/yyyy
Hi, I have changed the date in the main settings to the UK format (dd/mm/yyyy) but it still shows up in the American format (mm/dd/yyyy) on most of the system, for example in schedule and event, date details inputted to Zoho Recruit etc... please can you tell how I can change this as it is very annoying. Many thanks, Alyson
help
i am trying to import candidates from a spreadsheet but everytime i press click here nothing loads up? The page just stays the same and does not let me select any files or search my computer? Any help appreciated
problems with linkedin connection
there are problems with linkedin connections?
Import client contacts
can you please send me sample format for the CSV/XLS for importing client contacts. I am not able to import the client contacts from the which files I have. It gives me an error everytime I try. I want to know if there any specific format I need to follow to structure the data in these files in CSV/XLS before I can import them to add contacts.
Zoho Recruit showing wrong currency
Our organizational settings in Zoho Recruit are as follows: When setting the salary on a Job Opening, it looks like this: It should be in US dollars ($). David
Importing from Zoho CRM to Zoho Recruit failing with "Import Failed Abruptly" error
I added a custom field to Zoho Recruit, because the default field was incompatible with the Salary field we have in Potentials in Zoho CRM. Zoho Recruit Salary is a picklist field and Zoho CRM Salary is a currency field. I created the new field in Zoho Recruit named Job Salary and gave it the same configuration as the Salary field in Zoho CRM (currency, length = 7, rounding = Normal, decimal places = 0, precision = empty). After doing this, the import from Zoho CRM to Zoho Recruit failed with an
Resume Parsing
Can you review the process for adding resumes to my candidate list - I can not find the box on my ZOHO recruit dash board!
Needed documentation for EmbedResult.hr but there is no information??
Is there any documentation regarding https://recruit.zoho.com/ats/EmbedResult.hr page? I want to use this feature and embed to my web site but I dont know how can I use it? Need help asap.
import of clients
hi ive just done an import that i need to get rid of as its not put the right info in, how do i do this please? thanks Dawn
Indeed applications
How do I stop auto generated applications from Indeed?
jobs into website
Hi how do i find the iframe code to put into my website for the jobs please? It says publish to site, which is in green but doesnt give me the option to add a site or find the code? thanks
Add Screening Questions
How do we add screening questions for every position? Ex: 1. Are you Board Certified? (The candidate would have an option to answer this question and would be marked on their position submission.
Zoho Recruit doesn't show Candidates under Job Openings
In the Job Openings screen, related Candidates are not showing. The whole section for Candidates is missing. Here is the configuration for that screen, showing that Candidates should be below Attachments and above Interviews: Here is the screenshot showing that it is missing: We are unable to easily see which Candidates are associated to a particular Job Opening. We can use the "Number of candidates associated" area in the upper right corner of the Job Openings screen, but that requires another
Can't expand activities/notes/job posting area
I can not expand an activities window to see what I wrote and I can't expand the job posting window either. All I have is an up and down arrow. I used to be able to drag the right hand bottom corner of these windows to expand. It's not there anymore. Please help!
Template creation problems
I am trying to send a mass email to all the candidates in my account but cannot type anything in the template creation fields. Please help!
Do Not Email Setting
is there a setting for candidates or contacts which will preclude them from email merges? a do not email button or setting?
Contract and Transfer of Data
We are thinking about signing up. First question - Is there a contract to sign or is the service month to month, can I cancel anything? Second question - We will be using another ATS (just waiting for live date, several months) - Will we be able to transfer data from Zoho to our new ATS?
Candidate Import
How can I ENABLE duplicate record cloning when importing candidates?
Rate
Hello, I'm struggling to understand what is meant by 'Rate' under the Forecast Details on a Job Opening page, please can someone help!? thanks OC
The end doesn't open the CV doc
Dear Support, I'm trying open the attached resume, but the end doesn't work. Could you see what's happening? Thanks. Paulo Miguel
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