No response from Zoho support
I have reported this earlier but have not heard back for ages now. I am receiving SPAM emails from my own email address and I am concerned if my clients are also receiving SPAM emails from my email address. No one has contacted me yet. I asked for product tour and was told someone would contact me within 24 hours. It has been nearly a week but I havent heard back!! Please could someone get in touch?
Data for Candidates of the graph
Hello Team, Data for Candidates of the graph is not be exported. Please contact me.
Workflow Not Working Consistently
I have a workflow and alert set up for when someone applies for a position. It is set to send an automatic email to candidates who apply for positions. Workflow is set correctly and active. I currently have 40% of candidates receiving the emails but 60% are not. I can also see this in Zoho Recruit under applicants profiles, no record of an email sent but other applicants do have records of the same email sent.
Browser on MAC
Hi, we moved to the new version of Recruit yesterday. Our office if fully Apple MAC. The old version worked fine on Chrome on the MACs but we have found that we can only use the new version with Firefox. It will not work properly with Chrome or Safari, a lot of the links will not open (eg selecting a candidate from the list associated with a particular job). Anyone else found this? Any solutions as it is a little annoying.
template email
why is this coming up when I send a template email? Error while processing the request! Problem in sending email while doing IO operation
Error in configuring Mail account
hi team, This is regarding the email account configuration in zoho. I tried configuring my domain id (nishanth@touch2succcess.com) with zoho mail and it shows the following error. Please assist us with enabling or configuring the mail account. Please find the screenshot.
Template Message
When I am sending a template message. The name of the recipient is in capital letters, how do I change so the whole first name is not in capitals?
setting width in the forms
How do I change the width limit in the job description section? Please see link:http://mindsyncinc.com/job-seekers
email template error message
getting an error message that your system is not behaving as expected when I try to create or edit email templates? Is there a problem?
Add more file uploads field
PLEASE how to add more file uploads in the form? please dont say I cant I used all of them I need to add two more please hope u can replay asap
Import/Export
Hi, I exported my job openings, adjust some of the fields in Excel but not added or changed columns, and now want to re import. However, not all the fields are available for mapping, such as Hiring Manager Id or Job Opening status. I'm apprehensive of screwing up my dataset. Can you advise please Stephen
freelancer needed
Hi I am going to change from zoho recruit to BULLHORN - can someone advise a good freelancer to download the cvs from zoho recruit and upload them to our bullhorn my email is gavin@coyle-group.com
Resume extractor is not working
Hello, I used resume extractor but looks like is not working anymore. Even I get the message that new candidate was added, I can not find any new candidates in Zoho recrut. Help me with that please. Thank you!
pbx support in recruit / PhoneBridge
Are there any plans to have PBX support integrated into recruit? I am aware that CRM has the PhoneBridge add-on feature. It would seem that extra small step of integrating it into recruit would be straight/forward logical. I am primarily interested in the ability to log outbound calls, as well as schedule candidate follow-up calls.
Filled job openings reappears when we want to associate a candidate
Hi, We are in a candidate form We choose associate to a job opening a list of job opening appears but not only in progress job openings but a list with in progress, filled ... job openings. Could you fix this bug ?
API search in all fields and in resumes
Hi Support, How can we make a search using API in "all fields" and in "resumes"?
Career Website Logo should be a link
In general every website will link the logo to the home page of the website people have grown accustomed to that, it makes no sense that on the career website it opens up the image file. Please add the option to add a custom url so that when the logo is clicked it opens that link instead of the image file.
Job Boards
Will Zoho Recruit connect with Universal Jobmatch or any other job boards apart from the pre-installed connectors?
Printing lists of associated candidates
Hi There Can you print from a job opening a list of associated candidates? Thanks Barbara
Always BCC in email template
Hi, how can I configure the email template to always BCC myself when I submit resume to a client?
Mass Email to client generic email
Hi, can you please advise me how I can generate a mass email to the client's generic email address? Thanks
Send a personalized email to a selection of candidate doesn't work since the new version
Hello there ! I would like to send a specific and personalized email to a group of candidate. I could do it in the prévious version. Now i can only send an email of the model list, and can't personalize it. When you search competencies for a position, it's important to choose the candidats in your list and send to them a detail description of the position quickly. When will we be able to do it again? Thank's for the response.
404 error on Career website
I'm getting 404 error: https://www.ctrmg.com/careers.html/recruit/Portal.na?digest=peJnqIpHZrQggBZk92Uxsvt6T5A@m2zKt4xTBkS@Ouo-
The new version of Zoho Recruit Is Terrible
I hate to sound like a complainer but can we please have the old version back and you guys can make changes to that version and layout? Many things are not working right on this new version and my business is suffering greatly. In fact, so many things are not working right I don't even know where to begin.... If we can't switch back to the older version, I may have to look at moving to another platform with another vendor as this is creating so many problems that it may not be worth it anymore.
Email Template - Body Does Not Populate
I created an email template in ZoHo Recruit and the template should automatically populate the body of the email with the name of the candidate and an introductory sentence. I see the material in the template, but when an email is generated, those items are not populated in the body of the message.
website integration
i have an enquiry regarding website integration. our website already has a careers section; is there any way we can seamlessly integrate into the ATS as an alternative to using the careers page?
Reports filter
When viewing a report and using the filter options at the top. When I select Users it will only display data if ALL is selected. I can't use it to select data by an individual user. In this case it is jobs and many jobs have been entered by different users.
Default button in search window.
Setting a tab for default in the search box always reverts to "Candidates" I try to set default for "All" but it goes back to "Candidates"
View issue
How we can have First Name and Last Name separately with in a View ? Actually we have only one field "Candidate Name" but in this case we cannot order by last name.
Very frustrated user
OK ZOHO Team, this new release was not ready and is buggy and unstable. Now the option to add an update under candidate, client, and job order is missing. You can see previous updates, need to re-populate the link to update. Your new release has doubled my work load this week due to the instability. Im not your BETA Test Team, nor am I happy. I understand the need to improve but not at your end users expense.
Published job openings are not appearing on my Careers Website
My published job openings are not appearing on my Careers Website.
Re-activate subscription
We have deactivated a Consultant, Kim Taylor as she moved from this job though has come back into her previous role but its saying that her email address is already in use so unable to accept her. She has no live account. Please could you let us know how to set her back up on Zoho REcruit using the same password kim@squarepegassociates.co.uk Thanks, Suzanne
refund.
system doesn't work, refund please.
changes in the mobile version
Hi guys, Lately there has been a lot of unadvertised changes to the mobile version of our web sites. This causes great problems, Can you please advise what is to come and when. I do not want to pay anoter web designer to update the sites if you change it again in 2 days. Please advise. Thank you
database migration
how do i set this ATS up to migrate my CV's from Dropbox?
Migration of Data
I have recently migrated over to the new zoho however I am missing lots of candidate notes? Is there anyway of accessing them or finding out how to migrate them across?
automation
is there a way to set up an automatic notification when a new document is attached to a candidate? or when a new candidate is added to the system?
Customize Search Layout (adding candidate tags)
In the customized global search layout- is there a way to add the tag to the view? I am trying to customize by candidate search layout to include the tag that the candidate is associated with.
Scheduling Interviews Across Multiple Timezones
Our company operates across Australia. In summer there are 5 time zones and in winter 3. It ould be great if time zones could be integrated with the scheduling interviews (similar to Google's Calendar does). This will make it far easier for the interviewer and interviewee.
backup, export
hi. i need a full backup of my zoho recruit data, including attachments. how do i do that?
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