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    • WFH Tip 4: Keep your customer support game up and running 24/7 with Zobots!

      Greetings from Zoho SalesIQ! We hope all is well with you. We're back with another tip on a significant feature of Zoho SalesIQ - the Zobot. The Zobot is a bot development platform on Zoho SalesIQ, using which you can build very compelling chatbots to automate customer interactions. The Zobot is designed to interact with your website visitors conversationally, based on its programming. It automates the process of interacting with your website visitors and helps you maintain the presence of a helping
    • Plug Sample #5 - Read and write values/data in a Google sheet with Zobot

      We all know google sheets are one of the widely used spreadsheet software. It helps us to make data-driven decisions. When connecting the Zobot with sheets, the bot can display values/data from a spreadsheet, like the available stock details (Item price,
    • Now connect your existing WhatsApp business account with SalesIQ

      We had a great response from our customers for our SalesIQ - WhatsApp channel that we released a while back. The WhatsApp channel used Twilio,  a third-party app, to connect your SalesIQ portal to WhatsApp. However, there were a few limitations, and one
    • SalesIQ's Native Screen Share Feature - Seamless Customer Support #1

      Hello everyone! We are presenting a series of posts on making your customer support experience with SalesIQ, seamless and extremely effective. The first of the many features we will be discussing is the Native Screen share option, a favourite of many
    • Why messenger-first approach will transform your customer engagement and improve trust

      Many competent businesses fail to thrive because of poor customer engagement strategies. They have an innovative team, excellent products, and services to offer. But without engaging with their customers, it gets difficult to know what the customers want;

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                                                                              • Most Discussed Topics

                                                                              • Error on init SDK in flutter

                                                                                Hi, I have a problem when init SalesIQ SDK in flutter. I have used the correct appKey and accessKey but still error on init. Here is the guide that I have used: https://www.zoho.com/salesiq/help/developer-guides/flutter-sdk-event-handler-chatEventChannel.html. I
                                                                              • Associating a website visit to a lead.

                                                                                I have the SalesIQ javascript installed. How do you manually associate a website visit with an existing CRM lead?