Cookie banner API
The cookie banner is configurable to show "Decline" button in the rendered banner. What does the decline button do? Is there a way to hook into it with API, so I could execute my own logic if the user declines?Naming a Visitor in SalesIQ Messes up First and Last Name
When I go to Visitor History to manually associate a visitor with a known contact, I press the pencil symbol next to the system-generated ID number. I enter first and last name, then email. Looks good so far. However, when it syncs with CRM, first name is correct but last name is written as full name (both first and last name), making a person's name as FNAME FNAME LNAME. I have to go to every record in CRM and manually clean up the last name. New to Zoho but done dozens already, really wish to stopHow to nurture leads, manage contacts and grow your B2B business with SalesIQ?
Zoho SalesIQ is one of the most powerful support tools in the industry and is preferred by millions of customers. SalesIQ is used to acquire leads across various sectors and automate your workflows. The all-new SalesIQ brings more power to your businessOptimize your Calendly schedules with Zobot
Hello everyone! We all know managing and scheduling appointments with prospects can be a daunting task, but not anymore! Provide your website visitors the ability to schedule appointments/bookings with you at ease with the Calendly integrated Zobot. Let'sCodeless Chatbot Issues
Hello, I like the codeless chatbot as it doesn't require any coding skills. However, I faced some very annoying issues that I believe should be fixed very soon to make the chatbot useful. The chat transcript is automatically sent to the customer afterCapture custom events in SalesIQ
We have some landing pages that include a video embed (flowplayer). Is there any way to capture an event to SalesIQ that would show up on the actions list when a user clicks on the video? We would like to make some analysis to find out if the videos are efficient or popular. Therefore we need to find out if they are launched? Is there a way to embed some code on the page to capture this? Example page https://www.cbxmarket.com/bond-analytics/Help with creating a filtered list of visitors to a specific page
Hi Experts, I am wanting to have a filtered list of visitors to a specific page on our website. I can create the filter based upon the 'Landing page' but visitors may land on our home page then navigate to the page I want to record. There does not seemHow do I integrate Zoho Sales IQ using Next.js?
NextJS does not possess an Index.html file that I can simply copy SalesIQ in to. Can someone please help or provide me some guidance so that I can get Zoho SalesIQ working in my Next.js app? Thanks!Manage brands/website via API
Hi Guys, We have a website purchase workflow and there can be any number of websites and there is no way to manually do all configuration and set up. As per our business workflow we have to create SalesIQ Brand/website automatically via calling an APIHow to link multiple brands/websites to territory
Hi Guys, We have around 100 brand/product specific websites which we want to assign to 10 territories (10 each) and track the matrix for each territory in terms of total visitors, total leads, total chats, total sales etc. done in each brand/websiteNow connect with your SalesIQ visitors via Facebook Messenger
Introducing SalesIQ and Facebook Channel integration for your business communication. If you have a Facebook page for your business, you can link SalesIQ to the page and the followers can connect an converse via Facebook Messenger. Operators can attendRespond to visitor queries using resources in your knowledge base with Answer bots !
Greetings from Zoho SalesIQ! Handling visitors with basic queries efficiently while also focusing on other valuable leads has become the need of the hour. The Answer bot in Zoho SalesIQ acts like a layer between your visitors and operators - a layer thatHow to have a Zobot pass the flow seemlessly to another Zobot
I am currently trialling the codeless Zohobot service and so far loving it. The use of plugs is particularly powerful, as it lets us look up a user in our CRM and take actions depending on their customer level and status. However, this Zobot is gettingClosing chat bubble
Hi, I have a problem with the chat bubble in Zoho SalesIQ, It is impossible for my customers to close this, which can be disturbing for the user experience, can you help me to simply add a cross, to easily close this chat bubble? This is my site: https://hopstock.fr/Incoming chat to ring to phone
I have a request. Before we moved towards SalesIQ, when a customer would start a chat from our website, it would put the customer in a hold queue state and it would ring to our phone system. When we picked up the phone call it would place the call onWebinar alert! Join us to learn how to engage and grow your business via Social media platforms!
How many of you have let a day go by without checking your Social media? Social media is one of the fastest-growing things ever. People are now more intrigued by business in Social media platforms over traditional websites. Even more so, people rarelyCoin float sticker without bubble or at least minimizable
Hello, there had been a request 3 years ago by another customer and you said you were working on it, but still it is not fixed. https://help.zoho.com/portal/en/community/topic/different-icon-for-mobile-widget Can we have the float coin sticker withoutSales IQ creating multiple leads for the same visitor
Hi there, We've noticed over the last few days (possibly longer) that sales IQ seems to be creating multiple records in the CRM for the same user. For example, I have one user that has been added as a lead 5 times in the past 24 hours. So it's creatingZUG meet ups - Join us and learn how to improve customer engagement with SalesIQ in real estate business
Greetings from Zoho SalesIQ! We hope you're having a great week. Customer engagement is crucial in the real estate industry where 24/7 support, potential lead generation and keeping up with industry trends and standards are all major influencing factors.Zoho SalesIQ in React
How to integrate Zoho SalesIQ live Chat in React Websites? I tried to follow the steps mentioned in https://help.zoho.com/portal/en/kb/salesiq-2-0/admin-guide/setup-brand/articles/gettingstarted#How_to_addSalesIQ_widget_codeasynchronously But it is notconfigure chatbot to be more interactive
Hi, my chatbot make the first welcome good and the first reply is good but chatboot continues to give visitor same question, instead saying for example: thanks for your kind request, you will receive a call from our operator soon. How to set up this action?Web site unresponsive. Works when Salesiq is disabled.
Getting the following errors when navigating to any page on our web site. Disabling salesiq solves the issue otherwise the page remains a blank screen until it is manually refreshed :( Any ideas from anyone?Installing Zoho SalesIQ directly from your WordPress admin page
Hi, I tried to install SAlesiq functionality following these instructions but it doesn't work. image 1 https://help.zoho.com/portal/en/kb/salesiq-2-0/installations/articles/wordpressinsalesiq#What_is_WordPress I also tried to insert the code into theFacebook Messenger + SalesIq
Any plan to integrate Facebook Messenger with SalesIq? It would be great agents could be able to respond FB’s chat from SalesIQ.Need remote support on integrating Zobot with Zoho booking
I need Zoho partners assistance on integrating Zoho booking with Zobot. The idea is to fetch Zoho booking appointments right in to, Zobot chatbot.Zoho SalesIQ slows website load times down
Hello, As Zoho should know, it's important to load a website fast for SEO. Once we add Zoho SalesIQ code to the website the load time and Core Web Vitals within Google Search Console turn very bad results. This negatively affects our SEO and rankingscan we set up routing rules that visitors can be direct to communicate with operators in a private department? No need operators in public department to transfer chats
Hello Mr. help, Can we set up routing rules that visitors can be direct to communicate with operators in a private department? No need operators in public department to transfer chats ? coz in our test , it seems that we can not set up certain rulesZoho User Group meet-ups for US Pacific and mountain region!
Greetings from Zoho SalesIQ! We hope you're having a great week. Zoho SalesIQ has a fully refreshed look and feel in its all-new version 2.0 with a big bunch of brand-new features and we couldn't be happier about it! We wanted to make you a part of thisWiden your horizon and connect with customers via multiple platforms with Channels
Easy, fast, and secure communication with customers is one of the foundations for any successful business. Zoho SalesIQ is exceptionally good at improving business communication and enagement with its state-of-the-art tools. We are looking to expand ourDeprecation of older versions of Mobilisten (SalesIQ Mobile SDK)
Greetings from Zoho SalesIQ! On account of the recent enhancements and updates to the Mobilisten SDK, we have planned to mark older versions of the Mobilisten for future deprecation to ensure stable and smooth operations. Which versions does this affect?Allow Sales IQ Email Chat Transcripts To Be White Labelled / Customised
Hi There ISSUE: - If you are using Zohbot and have various Q and A type of flows > mapping to fields in leads/CRM via API > when Zohbot flow finishes > SalesIQ sends an email as "SALES IQ CHAT TRANSCRIPT" REQUIREMENT: Allow us to customise this by means of following a) Allow us to choose our own email template with merge code from the lead the sales IQ creates b) Allow us to put our own logos/branding on this transcript The transcript auto fires immediately when chat ends, in the context of ZohbotBoost Your Sales Activities With Zoho Sales IQ
The world that we are living in today is governed by effective communication and technology as some of the most important driving factors of interaction between two people or parties. Rather, we are so used to communicating in the bat of an eye that nowTips to build complex flows on the Codeless bot platform at ease!
Zoho SalesIQ's Codeless bot platform lets you build chatbots for your website without having to handle the complexity of writing code. This platform has a super-easy drag and drop user interface that makes bot building as easy as pie. On top of that,Now add SalesIQ's Mobilisten (Mobile SDK) to your mobile app using Flutter!
Hello everyone, we are excited to announce that Mobilisten now supports Flutter! We at SalesIQ, strive to provide the best in class experience for our developers. In recent trends, cross-platform frameworks like Flutter that allow you to create apps fromJoin us for a live session on the all new Codeless bots - the fastest way to build chatbots!
Hello everyone! We hope all is well with you. I'm sure a lot of you have a lot of questions with respect to chatbot building, the most popular ones being 'What if I'm a non-techie?', 'What if I don't love writing code but I still want a chatbot for myDisabling specific pages
Can you disable the chat widget/window on specific pages? Thanks!Amplify customer engagement on your website with the Zobot!
Customer engagement plays a massive role in business outcomes - it works like magic when it comes to creating a better customer experience and higher retention. How great would it be if your chat bots could do this for you on your website - all withoutGDPR and automatic data deletion
For legal purposes (LGPD, GDPR), I would like to obtain the following information about SalesIQ: - How long is chat history stored? - Within SalesIQ, how do I manually delete a contact? Because the option for this exclusion does not appear to me. ThIntegrate Zoho SalesIQ with new social network
Hi Zoho, Currently, Zoho SalesIQ supported chat in Facebook Messenger. I need to use SalesIQ on other social platform that haven't been built in Zoho SalesIQ. Like users chat on my social platform, we will forward conversation to SalesIQ to get the responseActivating Zobot instead of chat
Hi folks, I know this will be obvious, but I have not been able to locate the details on this via google or youtube. We've had SalesIQ life chat set up for a while now and it is working perfectly. I have just finished development of a Zobot (using codeless)Next Page
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How to nurture leads, manage contacts and grow your B2B business with SalesIQ?
Zoho SalesIQ is one of the most powerful support tools in the industry and is preferred by millions of customers. SalesIQ is used to acquire leads across various sectors and automate your workflows. The all-new SalesIQ brings more power to your businessOptimize your Calendly schedules with Zobot
Hello everyone! We all know managing and scheduling appointments with prospects can be a daunting task, but not anymore! Provide your website visitors the ability to schedule appointments/bookings with you at ease with the Calendly integrated Zobot. Let'sNow connect with your SalesIQ visitors via Facebook Messenger
Introducing SalesIQ and Facebook Channel integration for your business communication. If you have a Facebook page for your business, you can link SalesIQ to the page and the followers can connect an converse via Facebook Messenger. Operators can attendRespond to visitor queries using resources in your knowledge base with Answer bots !
Greetings from Zoho SalesIQ! Handling visitors with basic queries efficiently while also focusing on other valuable leads has become the need of the hour. The Answer bot in Zoho SalesIQ acts like a layer between your visitors and operators - a layer thatWebinar alert! Join us to learn how to engage and grow your business via Social media platforms!
How many of you have let a day go by without checking your Social media? Social media is one of the fastest-growing things ever. People are now more intrigued by business in Social media platforms over traditional websites. Even more so, people rarely
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Sales IQ creating multiple leads for the same visitor
Hi there, We've noticed over the last few days (possibly longer) that sales IQ seems to be creating multiple records in the CRM for the same user. For example, I have one user that has been added as a lead 5 times in the past 24 hours. So it's creatingcan we set up routing rules that visitors can be direct to communicate with operators in a private department? No need operators in public department to transfer chats
Hello Mr. help, Can we set up routing rules that visitors can be direct to communicate with operators in a private department? No need operators in public department to transfer chats ? coz in our test , it seems that we can not set up certain rulesCoin float sticker without bubble or at least minimizable
Hello, there had been a request 3 years ago by another customer and you said you were working on it, but still it is not fixed. https://help.zoho.com/portal/en/community/topic/different-icon-for-mobile-widget Can we have the float coin sticker withoutHelp with creating a filtered list of visitors to a specific page
Hi Experts, I am wanting to have a filtered list of visitors to a specific page on our website. I can create the filter based upon the 'Landing page' but visitors may land on our home page then navigate to the page I want to record. There does not seem
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How to nurture leads, manage contacts and grow your B2B business with SalesIQ?
Zoho SalesIQ is one of the most powerful support tools in the industry and is preferred by millions of customers. SalesIQ is used to acquire leads across various sectors and automate your workflows. The all-new SalesIQ brings more power to your businessNow connect with your SalesIQ visitors via Facebook Messenger
Introducing SalesIQ and Facebook Channel integration for your business communication. If you have a Facebook page for your business, you can link SalesIQ to the page and the followers can connect an converse via Facebook Messenger. Operators can attendJoin us to learn how to target and engage your mobile app users using Mobilisten! (Mobile SDK)
Do you use a mobile app for your business? And want to improve your in-app support and user engagement? Please join the webinar to check out how SalesIQ's Mobilisten can help you to target and engage your mobile app users. What is Mobilisten? MobilistenEngage and support visitors better with all new Zoho SalesIQ V2.0!
By Addressing more than 120+ customer requests, adding 23 new features, 27 feature enhancements, and including 4 custom tools; we are finally ready and thrilled to introduce our new version of Zoho SalesIQ that takes your visitor engagement, sales, supportZoho launches Zoho LiveDesk - Deliver Instantaneous Happiness to your customers
We are excited to announce our newest arrival to the Zoho Family, Zoho LiveDesk a live chat software on the cloud. Related blog post can be read here. With Zoho LiveDesk you can instantly connect to your customers and deliver instant support. In the era of real-time communication and instant-everything, customers expect a prompt answer to their questions. With its neat web interface, Zoho LiveDesk allows agents to pick customer chat requests and help them to solve their problems instantly. You