Enhancing Your Customer Experience: Integrating Zoho SalesIQ Chatbot with Chat GPT
Dear Zoho SalesIQ Team, I am writing to request the integration of Chat GPT with our existing Zoho SalesIQ chatbot. Our company has been using Zoho SalesIQ for some time now, and we have found it to be an invaluable tool for communicating with our clientsEnhance and grow your B2B relationship with Company scoring
SalesIQ 2.0 introduces yet another B2B relationship enhancement tool, the Company scoring. This feature allows you to score companies based on various rules and criteria. Once the company in your portal satisfies the rule, the specified score will beCan you limit SEO penalties by delaying the appearance of a pop-up?
Google is not keen on pop-ups and has got even less keen on them with the new Core Web Vitals updates. But I like using pop-ups. If you delay the pop-up so it only appears 10 seconds after the page loads, do you avoid Google’s penalties?JavaScript Error
Hello, I've had a few users get multiple JavaScript errors when using Sales IQ today. Can anyone provide more information on this? Is anyone else seeing this? Thanks!Make scheduling appointments seamless with Zoho SalesIQ and Zoho Bookings integration
You have streamlined your business’s engagement and customer communication by implementing versatile engagement software like Zoho SalesIQ. And now, you have your customer relationships, engagement, analytics, and more overseen from a single dashboard.Need more import features for Smalltalk, businessterms and article/FAQ
Hi, There is no option to import data into smalltalk and businessterms packages. It's very inconvenient to type everything manually inside salesiq with no way to import or export data. Concerning Articles and FAQ, there is an import feature but limitedWhen does SalesIQ add leads to CRM?
We're using SalesIQ, CRM and Marketing Hub. When someone completes a newsletter form, it's added to CRM by SalesIQ, before the Marketing Hub process gets chance to run. How can I control exactly when SalesIQ creates leads? ThanksSalesIQ cannot be opened because the developer cannot be verified
the promoted SalesIQ Mac App is having a trouble to get installed: I followed the link on https://www.zoho.com/salesiq/help/live-chat-for-your-desktop-and-mobile-devices.html which says Download on Mac App Store but it actually downoads a .dmg which thenHow Zoho Sales IQ is better than other chat bots available in the market
In today's digital age, businesses are turning to chatbots as a means of providing instant customer support and improving their overall sales. While there are various types of chatbots available, Sales IQ is one that stands out for its ability to boostHow can I assign missed chat leads to a specific seller?
Hello, Missed chat (from Sales IQ) leads are assigned automatically to a specific person right now, how do I change that to assign them to a different person automatically? I have tried to create an automation rule in CRM but that did not work becausee-mail sent troug Zoho SalesIQ to a lead is not shown in Lead history
I got a Lead from SalesIQ chat in my website. There was no operator online at the time and this visitor was automatically added as a Lead. I replied with an email directly from SalesIQ, but this email was not noted anywhere in Zoho, especially in theIs there a way to pass the source of the chat from SalesIQ to the CRM lead creation?
Currently when I update the values of the visitor and the lead is automatically generated in the CRM it says that the lead source is Chat, but in reality it was from either Facebook, Instagram or WhatsApp. Is there a way to make sure that the correctHow to Make a Data Connection between a Visitor's Info in Zoho Sales IQ and a Contact's Info in Zoho CRM Manually
Does anyone have an idea? I am looking for a way to make a data connection between a visitor's info in Zoho Sales IQ and a contact's info in Zoho CRM manually. Because, I found out that some visitors in Zoho SalesIQ are the same people as some contactsA List of The Field Formats Supported by Zoho SalesIQ
If you use a form which is made by a non-zoho product, a list below would be useful. I share you a list of the field formats supported by Zoho SalesIQ below, because if you want to take a data from your form to SalesIQ collectly, you have to edit a fieldWFH Tip 1: Deliver multi-lingual chat support in real time, no matter what language you speak!
Greetings from Zoho SalesIQ! With the work from home(WFH) culture beginning to set in, we are all geared up to give you a bunch of tips on using SalesIQ for your business that can prove effective during this period. So, sit tight and stay tuned to ourintegrate the zoho calendar in zobot
I have integrate the zoho calendar in zobot and created the connection but the booking is not displayed in the zoho calendar i need help in handling the scriptHow do you setup different Zobots for different pages?
I have setup two zobots that I'd like to appear on different pages. They work - but not reliably. They seem to interfere with each other. They're both scripted Zobots. Zobot Bridget is only meant to appear on our brand page https://www.forbesbaxter.co.uk/brand-marketing/.Sales IQ Tagged Links in Email Show Clicked but Dont show in SalesIQ CRM record or on salesiq live
When sending out templates or emails that have multiple links (with Sales IQ attached to each link) I will get notifications when they are opened or "clicked". However after immediately going to Live View on Sales IQ (and even days later) it does notWhatsapp integration start conversation
Hello! Is there any way I can use the whatsapp integration with SalesIQ to contact leads? I would like to start a conversation and not just reply to incoming chats. Thank youIssue will call icon on online chat
When a customer presses the call button on the online chat the call does not come through to my number please can you tell me how I can fix this so it comes through to the correct number.Leads from SalesIQ > WebSite Visit
Hi there, SalesIQ directly creates leads, with "WebSite Visit" as the lead source. We never chatted with them, they were not in our CRM before, they are not in destination lists in Zoho Campaigns. I've read the page explaning how SalesIQ track data, but I can't figure out how they find these data, with professional email address... Can someone help ?How do I integrate Zoho Sales IQ using Next.js?
NextJS does not possess an Index.html file that I can simply copy SalesIQ in to. Can someone please help or provide me some guidance so that I can get Zoho SalesIQ working in my Next.js app? Thanks!How to register Vsitor's data on Zoho SalesIQ into Zoho CRM manually?
Does anyone have an idea about How to register Vsitor's data on Zoho SalesIQ into Zoho CRM manually? According to knowledge Base below, you can do that on chatwindow on Zoho Sales IQ. https://help.zoho.com/portal/en/kb/salesiq-2-0/integration-guides/zoho-apps/articles/zohocrminsalesiqclose chat button inserted in the window + other issue
Hi everyone, caht on mobile has a formatting problem: the window is too big and the close button is almost impossible to reach. Is there a way to make closing the chat window more accessible? Perhaps it is possible to move the close button right intoAttachments on predefined questions?
Hello, I can not find the option to create a predefined question with an attachment on it? Is there the option to do this? If not it would be great if it could be added.SalesIQ Link Not Getting Page URL from Zoho Creator
How can I pass the Zoho Creator page url into SalesIQ...it seems it is passing something related to the Page Element. I really need to be able to identify what page the user is on to implement a useful Bot. A snip of the url that is appearing in SalesIQto create 2 different language bot flows in zobot?
Hello, I want to create 2 different Zobot flows with codeless bot builder for my website languages: Turkish and English. First of all, I don't want to use Dialogflow that will defect the language and translate with Google. I want to create a flow withNumerous Contacts Show up as visitors that are actually internal users
When viewing Live View AND History - we have multiple Contacts that show up as the visitor that we know are from our own employees - I've been unable to find why/how they are linked, as the contacts aren't even currently used or active contacts. How doAnnoying Social Messaging Auto-Prompts
Hello! I love the idea of integrating SalesIQ with messaging channels like Facebook Messenger and Instagram. However, the way the SIQ throws the initial prompts feels annoying and too robotic. I'm attaching a few screenshot samples, just the resent ones.Zoho SalesIQ in React
How to integrate Zoho SalesIQ live Chat in React Websites? I tried to follow the steps mentioned in https://help.zoho.com/portal/en/kb/salesiq-2-0/admin-guide/setup-brand/articles/gettingstarted#How_to_addSalesIQ_widget_codeasynchronously But it is notShow instagram account names in Zoho Sales IQ
Right now, it appears as Visitor + number instead of displaying the users Instagram name. Can this issue be fixed?Display Instagram username instead of Visitor Nº
IS it possible to display instead of a Visitor Nº the instagram username. I believe that way we can identify better which client we are talking too.Custom CSS file disregards some classes/IDs
Chat window is broken out of the box (see screenshot -- letters cut off on the bottom for some screen sizes) and won't allow me to fix it via custom css. Seems it disregards any and all edits to these classes/IDs. Followed this and this tutorial but nowhereWhy messenger-first approach will transform your customer engagement and improve trust
Many competent businesses fail to thrive because of poor customer engagement strategies. They have an innovative team, excellent products, and services to offer. But without engaging with their customers, it gets difficult to know what the customers want;Can Zoho Sales IQ be linked to Bigin or Zoho Books?
I have seen you can link it to Zoho CRM but not to Bigin, it also seems like you can link to contacts on Zoho CRM, campaigns or Desk but not to Books. I am missing something or is this feature missing?Need to edit message field in zoho salesiq contact form but didn't get it under it
No tabs or field is there to change or edit the placeholder of message filed, is there any ways to make it change.Hide unwanted tabs
Is it possible to hide some unwanted tabs? We are not using right now in my company suchs as visitors, live visitors, calls... etc. It would be great if they could be hidden as they would represent a useless button where employees can click.Is it possible to display SalesIQ chat embedded in the page (not floating)
Zoho SalesIQ chat appears floating when user click chat button in the bottom right corner (also floating over the website content). Is it possible to embed chat window in the page so it wouldn't be floating, but displayed in the given DIV element, andSales IQ Reports & Campaigns: How do I stop internal email addresses from being tracked for Opens, Clicks, for reports?
It seems like my data is being skewed by our own internal email addresses. For example, when I'm writing a blog post, the Sales IQ daily reports show the as yet unpublished page as being one of our top 5 pages on our website, but I know that it's me,Is Zoho Sales IQ for me or I should use another tool?
Right now we have several channels throughout we receive request, questions, orders... etc. These channels are email (we use Zoho Team Inbox here), Instagram, Facebook, phone, cell phone and mainly WhatsApp. I am looking for a Tool which can put togetherNext Page
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Enhance and grow your B2B relationship with Company scoring
SalesIQ 2.0 introduces yet another B2B relationship enhancement tool, the Company scoring. This feature allows you to score companies based on various rules and criteria. Once the company in your portal satisfies the rule, the specified score will beMake scheduling appointments seamless with Zoho SalesIQ and Zoho Bookings integration
You have streamlined your business’s engagement and customer communication by implementing versatile engagement software like Zoho SalesIQ. And now, you have your customer relationships, engagement, analytics, and more overseen from a single dashboard.WFH Tip 1: Deliver multi-lingual chat support in real time, no matter what language you speak!
Greetings from Zoho SalesIQ! With the work from home(WFH) culture beginning to set in, we are all geared up to give you a bunch of tips on using SalesIQ for your business that can prove effective during this period. So, sit tight and stay tuned to ourWhy messenger-first approach will transform your customer engagement and improve trust
Many competent businesses fail to thrive because of poor customer engagement strategies. They have an innovative team, excellent products, and services to offer. But without engaging with their customers, it gets difficult to know what the customers want;Now connect your existing WhatsApp business account with SalesIQ
We had a great response from our customers for our SalesIQ - WhatsApp channel that we released a while back. The WhatsApp channel used Twilio, a third-party app, to connect your SalesIQ portal to WhatsApp. However, there were a few limitations, and one
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Enhancing Your Customer Experience: Integrating Zoho SalesIQ Chatbot with Chat GPT
Dear Zoho SalesIQ Team, I am writing to request the integration of Chat GPT with our existing Zoho SalesIQ chatbot. Our company has been using Zoho SalesIQ for some time now, and we have found it to be an invaluable tool for communicating with our clientsNeed more import features for Smalltalk, businessterms and article/FAQ
Hi, There is no option to import data into smalltalk and businessterms packages. It's very inconvenient to type everything manually inside salesiq with no way to import or export data. Concerning Articles and FAQ, there is an import feature but limitede-mail sent troug Zoho SalesIQ to a lead is not shown in Lead history
I got a Lead from SalesIQ chat in my website. There was no operator online at the time and this visitor was automatically added as a Lead. I replied with an email directly from SalesIQ, but this email was not noted anywhere in Zoho, especially in theHow can I assign missed chat leads to a specific seller?
Hello, Missed chat (from Sales IQ) leads are assigned automatically to a specific person right now, how do I change that to assign them to a different person automatically? I have tried to create an automation rule in CRM but that did not work becauseintegrate the zoho calendar in zobot
I have integrate the zoho calendar in zobot and created the connection but the booking is not displayed in the zoho calendar i need help in handling the script
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Why messenger-first approach will transform your customer engagement and improve trust
Many competent businesses fail to thrive because of poor customer engagement strategies. They have an innovative team, excellent products, and services to offer. But without engaging with their customers, it gets difficult to know what the customers want;Plug Sample #5 - Read and write values/data in a Google sheet with Zobot
We all know google sheets are one of the widely used spreadsheet software. It helps us to make data-driven decisions. When connecting the Zobot with sheets, the bot can display values/data from a spreadsheet, like the available stock details (Item price,5 powerful ways to boost e-commerce customer engagement with Zobot
E-commerce has been a game changer for the past decade. It has drastically influenced the way people purchase. This pandemic broke all the existing rules by embracing automation and making the customer experience more personalized. Chatbots play a crucialHow can you make your support more efficient by adopting Tiered support?
One of the main issues most businesses face is handling support conversations as they expand. As the business scales up, the chat load also increases exponentially. So, it becomes hard for your existing operators to handle all of the chats, hiring newPlug Sample #4: Improve your customer interacting experience by letting Zobot remember your website visitor name!
Hi Everyone! In our Plug sample series, we have another simple yet efficient plug for your Codeless bot builder. Before that, I have a question. Let's say you go to the same coffee shop everyday for your morning coffee. Wouldn't you be happy if the waiter
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