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                                                                            • Most Discussed Topics

                                                                            • Zobot triggered via button onclick with custom action only shown once

                                                                              Hi, I have a web page with a button configured like: <button type="button" id="download-sample-chapters" onclick="$zoho.salesiq.visitor.customaction('download-sample-chapters-onclick');">Download sample book</button> And I have a codeless zobot configured
                                                                            • Zobot Sound

                                                                              Hello, We have Zobot as a chat bot and it is really useful for us. One of the things that I would need some assistance with is the sound that the Zobot makes when you go on the landing page. Is there anyway that I can remove that sound/notification or
                                                                            • Get SalesIQ visitor details

                                                                              I can explicitly set email address (and other visitor details such as name etc.) in SalesIQ JavaScript SDK: window.$zoho.salesiq.visitor.email(); Is there a way to get such fields as well? I am after writing a simple logic, "if email is undefined, do
                                                                            • Any way to automatically add answers or faqs?

                                                                              Hi, I'm new to Zoho overall and looking to implement SalesIQ on my site. I really like the idea of a knowledge base, etc but it seems like the only way to add new stuff is manually. Even in Zoho Flow there's no automation to add a new document. Like,
                                                                            • Sticky Posts

                                                                            • Join us to learn how to target and engage your mobile app users using Mobilisten! (Mobile SDK)

                                                                              Do you use a mobile app for your business? And want to improve your in-app support and user engagement? Please join the webinar to check out how SalesIQ's Mobilisten can help you to target and engage your mobile app users. What is Mobilisten? Mobilisten
                                                                            • Now connect with your SalesIQ visitors via Facebook Messenger

                                                                              Introducing SalesIQ and Facebook Channel integration for your business communication. If you have a Facebook page for your business, you can link SalesIQ to the page and the followers can connect an converse via Facebook Messenger.  Operators can attend
                                                                            • Engage and support visitors better with all new Zoho SalesIQ V2.0!

                                                                              By Addressing more than 120+ customer requests, adding 23 new features, 27 feature enhancements, and including 4 custom tools; we are finally ready and thrilled to introduce our new version of Zoho SalesIQ that takes your visitor engagement, sales, support
                                                                            • Zoho launches Zoho LiveDesk - Deliver Instantaneous Happiness to your customers

                                                                              We are excited to announce our newest arrival to the Zoho Family, Zoho LiveDesk a live chat software on the cloud. Related blog post can be read here.  With Zoho LiveDesk you can instantly connect to your customers and deliver instant support. In the era of real-time communication and instant-everything, customers expect a prompt answer to their questions. With its neat web interface, Zoho LiveDesk allows agents to pick customer chat requests and help them to solve their problems instantly.  You