Connection does not exists
Hello, I'm trying to create a chatbot that on customer email will return the list of orders by this email. For this purpose created zohobot with Plugs that should fetch customer order ids from Zoho CRM by email. i added code to the SalesIQ Script ordersWhatsApp Business as one more channel to interact with customers and create sales
Hello! Is there a plan to create the integration between SalesIQ + WhatsApp Business? This is because we see SalesIQ as and an alternative of "virtual / artificial assistant" like the "Zobot" technology, but we want to take advantage of the fact that WhatsApp is installed on practically all the phones in the world with direct access and known to all, tomorrow it can also be Telegram, WeChat, Facebook Messanger, Instagram Message, TikTok, etc. Some scenario: create sales, offer support, virtual assistance,Zobot - Codeless Bot Builder Question
Hi, Currently we just have live chat in place with a trigger and that creates a lead whenever a visitor enters their details within the CRM - We are happy with this and would like to retain this going forward. With Zobots - Codeless Bot Builder, willSalesiq
Hello, we have few vip clients we were looking for a way to directly route that chat to human handoff rather than going through the BOT. Is there a way to achieve that ? Also we use dialogflow with salesiq if that helps answering the questionPlug Sample #3: Part 2 - Fetch the operators' available slots in Zoho Bookings.
In earlier post we covered how to design a Codeless bot to schedule an appointment/meeting on Zoho Booking using Plugs. In this post we will learn how to create a plug to fetch the operator's available timings on the visitor's preferred date in Zoho Bookings.How can I be receiving a visitors name and contact info if they have not initiated a chat?
Today I received a SalesIQ notification that someone visited the website and it included their name, email address, and phone number. However the person in question did not initiate any type of a chat session, not today, nor ever as far as I can see.WFH Tip 1: Deliver multi-lingual chat support in real time, no matter what language you speak!
Greetings from Zoho SalesIQ! With the work from home(WFH) culture beginning to set in, we are all geared up to give you a bunch of tips on using SalesIQ for your business that can prove effective during this period. So, sit tight and stay tuned to our[TYIA] Zoho SalesIQ using Deluge
Hope all is well. I would like to learn systematically to develop Zoho SalesIQ using Deluge, is there any training/websites that would be helpful? Any trivial information would be helpful and appreciated. Thank you in advance.Tips to build a powerful custom Widget using SalesIQ Scripts
Hi everyone! Great to see you. In our earlier posts, we discussed SalesIQ's built-in widgets and how to build real-time custom widget for e-commerce businesses. Today, we are going to discuss tips for building an effective custom widgets. As we know,Empower your support with Signature Chat
Hi, A new way of inviting your customers to chat has been released in LiveDesk. With this, you can invite your customers for a chat, right from your E-mail replies. Where can I find this ? Go to Settings -> WebEmbed Click on the embed name Enable the Signature Chat. Scroll down to the bottom of the page to get the Signature Chat code snippet for the desired theme. Automatic signature, for the emails sent from LiveDesk. To enable, go to Settings -> Portal Settings-> Signature Chat(The last config)ZUG virtual meetup - How to effectively automate engagement using Zobot
Hi ZUGs, We hope you are great and healthy. We are happy to invite you all to discuss the scope of using Zobots to increase engagement for your business on the 27th and 28th of April 2022 for ZUGs located in the California, Pacific, and Mountain regions.Connect your instant chat messengers and assist users from SalesIQ
Instant messaging platforms are one of the best and simple ways to connect and engage with your leads and customers in modern times. Businesses are investing heavily in growing their brand's image in social media. Due to this extended reach, lots of newBring all your apps to one place using Custom Widgets
Hi everyone, Our previous post covered the SalesIQ's built-in widgets and their benefits. In this post will learn about the basics of building custom widgets in SalesIQ. Before getting started, let's understand why we need custom widgets and how it canDiscover The Future Of Customer Engagement With Zoho SalesIQ
Technology and communication drive our business growth and influence how we engage with one another in today's time. Indeed, it's impossible to imagine how we all functioned before integrating our smart devices and the continual connectivity providedBring your CRM and Desk app inside SalesIQ with widgets
Have you ever been confused and frustrated with multiple open tabs and switching back and forth from SalesIQ to other apps to perform your business-specific operations? How effective would it be to have all the required tools and data of the apps youEngage and support visitors better with all new Zoho SalesIQ V2.0!
By Addressing more than 120+ customer requests, adding 23 new features, 27 feature enhancements, and including 4 custom tools; we are finally ready and thrilled to introduce our new version of Zoho SalesIQ that takes your visitor engagement, sales, supportConect chat of salesiq with zoho cliq
Is there any way to answer from zoho cliq the chat of salesiq initiated by customers?CHAT WIDGET TO THE LEFT
Hi, is it possible for me to place the sales IQ chat widget on the left side of my website? Because I don't want my scroll-up arrow to be covered by the chat widget.Using SalesIQ Javascript API with Desk ASAP Integration
We are using SalesIQ and have an integration using the Javascript API, such as: $zoho.salesiq.visitor.name(user.fn + " " + user.ln); However, when using ASAP, we do not have access to the Javascript "$zoho" or "$zoho.salesiq" as it is not initializedContextualizing bot conversation to provide personal support with Codeless bot
To make your automated bot support more effective, you need to contextualize the conversation. To do so, you need more info on the visitor and use the collected info in the bot's flow. In Codeless bot, we have pre-defined data blocks to get the visitor'sAllow Sales IQ Email Chat Transcripts To Be White Labelled / Customised
Hi There ISSUE: - If you are using Zohbot and have various Q and A type of flows > mapping to fields in leads/CRM via API > when Zohbot flow finishes > SalesIQ sends an email as "SALES IQ CHAT TRANSCRIPT" REQUIREMENT: Allow us to customise this by meansGo to Cards won't allow to close the flow and publish the bot
Hi There I have found this problem. I noticed when a flow is subdivided in more sections using a Go To card, then the flow Action is not considered complete and if block the publishing of the bot. Do you have the same issue?Bad Language Filter
Is their a setting to filter words out in chat?Hiding the win_close minimize button.
We are framing the widget into a Winform app and don't want to allow customers to minimize the floating chat window. Is there anyway to hide the button that minimizes/collapes the chat window? Thanks.Zoho Sales IQ Zobot does not save new chats to leads despite being integrated
So I tested some features of Zoho Sales IQ by creating a Zobot based on a Youtube Tutorial which simply ask the user information such as their name, birthday, and phone number. I also integrated a Zoho CRM account using the integrations menu. However,Can you set the default country code on a Zobot 'tel' input card?
Hi I'm using input cards on my Zobot. The 'tel' input card for phone numbers defaults to adding a +1 (USA) country code. Can I change this to +44 (UK) because all my customers will be British? The documentation doesn't mention this as an option so I suspectHow to disable chat window in SalesIQ
Hello, I would like tin subscribe for SalesIQ for visitor tracking for our website. But also, i would like to disable the chat window from my website. Let me know, how i do that? Regards ShibuTo to insert chat code inside button?
I have a beautiful wordpress theme already built with a spot for the live chat button. Can someone please walk me through what coding I would insert into this button so that when someone clicks it, the chat box will come up? It looks like I really onlyWordpress - Administrator access only?
Hi All, I've followed the installation guides and have noted when trying to run tests that the chat window only appears on our website if I'm logged into Wordpress as an administrator? When viewing our website not logged into Wordpress, either from aTip 3: Connect your chatbot with Zoho applications without coding
Are you using other Zoho Applications like Zoho CRM, Zoho Desk, or Zoho Campaigns to push the details you get in Zoho SalesIQ to CRM, integrate Desk tickets with SalesIQ, or add an automated mail list for Zoho campaigns with criteria? Then, this integrationalert banner prompt/exit pop up as options to select on automated trigger creation
it would be very helpful if in Zoho SalesIQ we will be able to select banner exit/welcome pop up or alert prompt as an option for an automated trigger when visitors access or leave specific web pages (no-code development as an options to set up)WhatsApp messaging channel on Zoho SalesIQ
I think will be necessary to include WhatsApp as messaging channel on Zoho SalesIQ in order to be a complet omnichanel solutionMessaging Channel Instagram Direct on Zoho SalesIQ
I think will be necessary to include Instagram Direct as messaging channel on Zoho SalesIQ in order to be a complet omnichanel solutionAutomate reservations and drive incremental revenue and engagement with the hotel Zobot
If you are a part of the hospitality industry, you know how important customer engagement is. Keeping hotel guests engaged and comfortable has always been an uphill task and this task would be nearly impossible without actually connecting with your guests to ascertain what they would like. The Zobot for the hotel industry completely redefines a hotel’s guest experience by keeping your guests engaged right from pre-booking to post-departure while also helping them solve their check-in/out issues.Getting daily summary report from SalesIQ
Why am I suddenly getting a daily summary report from SalesIQ when I'm not even using it nor signed up to it knowingly?Why is my chat widget showing offline??
Richard is a Sales Executive of leading online shopping website. On a fine Monday morning, Richard was about to begin his work and finds the chat widget offline on his website. Richard started wondering why??? Do you face the same problem? Here are some common reasons why your chat widget goes offline on your website. Get familiar and expertise in SalesIQ. Activated Business Hours In Settings -> Company -> Business Hours, you may have enabled the business hours, if you login to your SalesIQ afterZUG virtual meetup - USA March 2022 - SalesIQ for effective engagement!
Greetings from Zoho SalesIQ! We hope you are doing great. Zoho User Group annual virtual meeting is happening this month! Join us to get to know our vibrant customer community and get in-depth hands-on experience of using SalesIQ. As we are out-pouredTip 2: Perform customized actions on Codeless bot using Plugs
Chatbots are considered evolving technology which is a great tool to increase engagement and assist your customers ceaselessly. The platforms to build these chatbots are advancing as now you can build a complete business-centric bot with absolutely noAuto End Chats After Customer Inactivity
Hello Everyone, I may be missing something, but is there a way to auto-end chats when a customer has been inactive for an amount of time? I have several operators (we use a shared set of account with schedules for people... that's another story) but atDomain / Sub-Domain Crossing
Hi, I'm encountering an issue with user tracking. Our main website is https://www.espatial.com, and our product is located at https://maps.espatial.com. We log user information when they complete our sign up form. But we're encountering several instancesNext Page
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Plug Sample #3: Part 2 - Fetch the operators' available slots in Zoho Bookings.
In earlier post we covered how to design a Codeless bot to schedule an appointment/meeting on Zoho Booking using Plugs. In this post we will learn how to create a plug to fetch the operator's available timings on the visitor's preferred date in Zoho Bookings.WFH Tip 1: Deliver multi-lingual chat support in real time, no matter what language you speak!
Greetings from Zoho SalesIQ! With the work from home(WFH) culture beginning to set in, we are all geared up to give you a bunch of tips on using SalesIQ for your business that can prove effective during this period. So, sit tight and stay tuned to ourTips to build a powerful custom Widget using SalesIQ Scripts
Hi everyone! Great to see you. In our earlier posts, we discussed SalesIQ's built-in widgets and how to build real-time custom widget for e-commerce businesses. Today, we are going to discuss tips for building an effective custom widgets. As we know,Empower your support with Signature Chat
Hi, A new way of inviting your customers to chat has been released in LiveDesk. With this, you can invite your customers for a chat, right from your E-mail replies. Where can I find this ? Go to Settings -> WebEmbed Click on the embed name Enable the Signature Chat. Scroll down to the bottom of the page to get the Signature Chat code snippet for the desired theme. Automatic signature, for the emails sent from LiveDesk. To enable, go to Settings -> Portal Settings-> Signature Chat(The last config)ZUG virtual meetup - How to effectively automate engagement using Zobot
Hi ZUGs, We hope you are great and healthy. We are happy to invite you all to discuss the scope of using Zobots to increase engagement for your business on the 27th and 28th of April 2022 for ZUGs located in the California, Pacific, and Mountain regions.
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[TYIA] Zoho SalesIQ using Deluge
Hope all is well. I would like to learn systematically to develop Zoho SalesIQ using Deluge, is there any training/websites that would be helpful? Any trivial information would be helpful and appreciated. Thank you in advance.Connection does not exists
Hello, I'm trying to create a chatbot that on customer email will return the list of orders by this email. For this purpose created zohobot with Plugs that should fetch customer order ids from Zoho CRM by email. i added code to the SalesIQ Script ordersZobot - Codeless Bot Builder Question
Hi, Currently we just have live chat in place with a trigger and that creates a lead whenever a visitor enters their details within the CRM - We are happy with this and would like to retain this going forward. With Zobots - Codeless Bot Builder, willSalesiq
Hello, we have few vip clients we were looking for a way to directly route that chat to human handoff rather than going through the BOT. Is there a way to achieve that ? Also we use dialogflow with salesiq if that helps answering the questionHow can I be receiving a visitors name and contact info if they have not initiated a chat?
Today I received a SalesIQ notification that someone visited the website and it included their name, email address, and phone number. However the person in question did not initiate any type of a chat session, not today, nor ever as far as I can see.
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Engage and support visitors better with all new Zoho SalesIQ V2.0!
By Addressing more than 120+ customer requests, adding 23 new features, 27 feature enhancements, and including 4 custom tools; we are finally ready and thrilled to introduce our new version of Zoho SalesIQ that takes your visitor engagement, sales, supportWebinar alert! - Take engagement to the next level with the SalesIQ Mobile app
In the era of WFH, working time flexibility is reaching its breaking point, where household chores overlap our work hours, where we engage with customers from the comfort of our bed with the TV playing in the background. It is necessary to provide theInstant contextual support on the go! - SalesIQ Mobile App
Providing effective support is often considered more important than providing instant support. Hence, to provide the best engagement, most of the support and engagement tools require operators to be using a desktop or a laptop. A bigger screen can beHow to nurture leads, manage contacts and grow your B2B business with SalesIQ?
Zoho SalesIQ is one of the most powerful support tools in the industry and is preferred by millions of customers. SalesIQ is used to acquire leads across various sectors and automate your workflows. The all-new SalesIQ brings more power to your businessNow connect with your SalesIQ visitors via Facebook Messenger
Introducing SalesIQ and Facebook Channel integration for your business communication. If you have a Facebook page for your business, you can link SalesIQ to the page and the followers can connect an converse via Facebook Messenger. Operators can attend
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