Enhancing Your Customer Experience: Integrating Zoho SalesIQ Chatbot with Chat GPT
Dear Zoho SalesIQ Team, I am writing to request the integration of Chat GPT with our existing Zoho SalesIQ chatbot. Our company has been using Zoho SalesIQ for some time now, and we have found it to be an invaluable tool for communicating with our clients
Is there a way to pass the source of the chat from SalesIQ to the CRM lead creation?
Currently when I update the values of the visitor and the lead is automatically generated in the CRM it says that the lead source is Chat, but in reality it was from either Facebook, Instagram or WhatsApp. Is there a way to make sure that the correct
integrate the zoho calendar in zobot
I have integrate the zoho calendar in zobot and created the connection but the booking is not displayed in the zoho calendar i need help in handling the script
How do you setup different Zobots for different pages?
I have setup two zobots that I'd like to appear on different pages. They work - but not reliably. They seem to interfere with each other. They're both scripted Zobots. Zobot Bridget is only meant to appear on our brand page https://www.forbesbaxter.co.uk/brand-marketing/.
close chat button inserted in the window + other issue
Hi everyone, caht on mobile has a formatting problem: the window is too big and the close button is almost impossible to reach. Is there a way to make closing the chat window more accessible? Perhaps it is possible to move the close button right into
Need to edit message field in zoho salesiq contact form but didn't get it under it
No tabs or field is there to change or edit the placeholder of message filed, is there any ways to make it change.
Is it possible to display SalesIQ chat embedded in the page (not floating)
Zoho SalesIQ chat appears floating when user click chat button in the bottom right corner (also floating over the website content). Is it possible to embed chat window in the page so it wouldn't be floating, but displayed in the given DIV element, and
Title was error when set the language to Vietnamese
I'm integrating ZohoSalesiq into development app by flutter When I set language to Vietnamese, title worked on ios device "Chat với chúng tôi", but when I opened on android device, it showed "Chat vi chng ti ngay!" I have no idea for that. Can anybody
ANSWERED: Open SalesIQ Chat window on button click
I am using the Javascript API and have created buttons on my site so people can easily enter chat. I.e. I have buttons that are quick canned questions so users dont have to enter in text,and can enter chat quickly. Here is an example: <a href="#"><img class="chatButton" src="checkout-bttn.png"alt="I need help with checkout" onclick="javascript:$zoho.salesiq.visitor.question('I need help with checkout');$zoho.salesiq.chat.start();"></a> This sends a question to the chat and starts the chat which is
Customized Coding for SalesIQ AutoPilot Block
Hi We need a Customized Coding for SalesIQ AutoPilot Block. We need a Developer and a Quote for the project. We will conduct the meeting on GMeet or Zoom Thanks
Auto Pilot Code to be used in Plugs Card
Hi, Anyone have a complete running Auto Pilot Code to be used in Plugs Card? Need to add a rewritable Context in the code so that everytime a question is ask from the Auto Pilot, it will log the question and will be used in the Criteria Card. Thanks
Zobot alignment issue in wix website
Here I made a bot for my Wix website by sales IQ Zobot, But the overlapped item by the bot is not clickable. Thank you in advance
Zobot won't close ticket and open new one
Hello! I'm having a trouble with Zobot while trying to open multiple tickets for the user during the same conversation. I've created a simple SalesIQ script to close the ticket by its ID and implemented it into a plug. It really does close the ticket
Add training features to Answer Bot (similar to Dialogflow)
I am a Dialogflow consultant and I get requests from people asking if there is a way to add a chatbot to their website without using sending their data over to the big cloud providers. I wanted to recommend the Answer Bot, but I noticed a major issue
Code Sample: Zobot Script to create a card that displays upcoming webinars from Zoho Meeting
Hi folks, This took me a few days to figure out, so I am sharing to others. It is a good example of: 1. how to pull data from another service and then 2. format the data into a card. I've made comments in the code and fleshed it out with lots of info
How to re-use context id to parse value of variable.
I'm using salesiq script for zobot. i want to take variable's value of one context to another. how can i do this? Thanks, Prachi
Error on init SDK in flutter
Hi, I have a problem when init SalesIQ SDK in flutter. I have used the correct appKey and accessKey but still error on init. Here is the guide that I have used: https://www.zoho.com/salesiq/help/developer-guides/flutter-sdk-event-handler-chatEventChannel.html. I
The Slots Input Block in code less bot builder does not work
I tried adding the Slots input block in the code less bot builder and it doesn't seem to work. When I add the control, and input some information, and click on the Save button, nothing happens and it doesn't actually get saved.
SalesIQ not Showing
I have installed SalesIQ on my client's website whose account we have but it does not display the chat. We tried in many ways. I'm even in this moment in the chat and nobody answers. I need to make SalesIQ display the chat screen on the website. The site is www.aztelecom.com.br Awaiting return.
Chat not routing correctly to the correct Zobot inspite of filter criteria
I have just implemented the SalesIQ chat via React Native SDK in my mobile app. I have 2 chat options on the app - one for general support and one for advice. I initiate the 2 chats separately and set the department name before initiating the specific
Can I add a table in the response? If yes, how?
I am fetching certain details from the API call and now I want to display the same as a table is that possible to do using the codeless bot builder?
Plug Sample #3: Zoho bookings integration plug for chatbots built with codeless bot builder
Appointment scheduling is an essential process for any business, and we have Zoho Bookings to do it hassle-free. You can further automate the process using AI-powered chatbots, which can save a lot of time and act as an excellent tool to increase engagement
how to host Zoho static files on CDN
Hi there, my websites speed metrics shows that zoho sales IQ CSS and JS are loaded from 2 different domains, is there any way for me to host those files on a CDN instead since i am trying to reduce the number of requests the client has to make.
chat in marketplace b2b buyers with sellers
hello do zoho support b2b chat in buyers with sellers??? i use laravel php
Plug Sample #4: Improve your customer interacting experience by letting Zobot remember your website visitor name!
Hi Everyone! In our Plug sample series, we have another simple yet efficient plug for your Codeless bot builder. Before that, I have a question. Let's say you go to the same coffee shop everyday for your morning coffee. Wouldn't you be happy if the waiter
#Zoho SalesIQ - Relocating the chat icon
Hi, I am using the Zoho Sales IQ in my android application. The chat icon always appears at the right bottom of the screen. Is there any way to change the location of the chat icon. Help me to solve this problem. Regards, Bella
Now Zobot can log your appointments with Zoho Bookings!
Hi everyone, good to see you! Here's a simple yet efficient Zobot for organizing and scheduling appointments via Zoho Bookings. This Zobot can start a proactive conversation, schedule appointments/bookings with your website visitors on their preferred
SalesIQ script connection issue.
Hi. I have an issue with SalesIq script. I write a chat bot. I want to use Visitor session feature. I used this document https://www.zoho.com/deluge/help/salesiq-tasks.html I created a connection Here is my SalesIq script example. It should work, but
Conect chat of salesiq with zoho cliq
Is there any way to answer from zoho cliq the chat of salesiq initiated by customers?
Elementor Forms integration with SalesIQ
By The Grace of G-D. Hi, Any updates/ETA on integration of SalesIQ with the native Elementor Forms?
Plug Sample #1 : Fetch ticket status from Zoho Desk on Codeless bot!
Hi everyone, Good to see you. Are you using the Codeless bot platform for building your bot? Did you know that plugs are exclusively made for performing customized actions on Codeless bot? Here is a simple plug for fetching the status of the ticket
Zobot - Customize Chat Window Size
Can we target the Zobot chat window size w/ CSS or JS to make it 1100px wide and be positioned in a custom div on our web page? We would like to replace all of our web forms with custom Zobots but the standard small chat window, bottom right or left corner
Salesiq
Hello, we have few vip clients we were looking for a way to directly route that chat to human handoff rather than going through the BOT. Is there a way to achieve that ? Also we use dialogflow with salesiq if that helps answering the question
Tips to build a powerful custom Widget using SalesIQ Scripts
Hi everyone! Great to see you. In our earlier posts, we discussed SalesIQ's built-in widgets and how to build real-time custom widget for e-commerce businesses. Today, we are going to discuss tips for building an effective custom widgets. As we know,
Bring all your apps to one place using Custom Widgets
Hi everyone, Our previous post covered the SalesIQ's built-in widgets and their benefits. In this post will learn about the basics of building custom widgets in SalesIQ. Before getting started, let's understand why we need custom widgets and how it can
Using SalesIQ Javascript API with Desk ASAP Integration
We are using SalesIQ and have an integration using the Javascript API, such as: $zoho.salesiq.visitor.name(user.fn + " " + user.ln); However, when using ASAP, we do not have access to the Javascript "$zoho" or "$zoho.salesiq" as it is not initialized
Hiding the win_close minimize button.
We are framing the widget into a Winform app and don't want to allow customers to minimize the floating chat window. Is there anyway to hide the button that minimizes/collapes the chat window? Thanks.
Can you set the default country code on a Zobot 'tel' input card?
Hi I'm using input cards on my Zobot. The 'tel' input card for phone numbers defaults to adding a +1 (USA) country code. Can I change this to +44 (UK) because all my customers will be British? The documentation doesn't mention this as an option so I suspect
alert banner prompt/exit pop up as options to select on automated trigger creation
it would be very helpful if in Zoho SalesIQ we will be able to select banner exit/welcome pop up or alert prompt as an option for an automated trigger when visitors access or leave specific web pages (no-code development as an options to set up)
WhatsApp messaging channel on Zoho SalesIQ
I think will be necessary to include WhatsApp as messaging channel on Zoho SalesIQ in order to be a complet omnichanel solution
Next Page