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                • Announcements

                • Zobot Tip 1: Keep your visitors from waiting with chat forward action in the Zobot!

                  Visitors on a website do not usually like to be placed in situations where they need to wait for a response to their query. The Zobot eases this situation with its instantaneous and accurate responses. But what happens when the Zobot itself is in a situation where it does not know the answer to a question that the visitor has put up? This is when chat forward comes in handy.  The 'forward' action in the Zobot: The 'forward' action in the Zobot lets the Zobot transfer chats to operators inside your
                • Capture more leads with Realtor Zobot, the real estate bot assistant!

                  With the real estate Zobot, you can literally close more deals than humanly possible. It engages, nurtures, and converts buyers and sellers into clients. Say there is a visitor on your real estate website who is on the lookout for a new place to move in to or is looking to sell his/her property. The visitor is pretty lost and is seeking for help. You, being a real estate agent who is endlessly juggling old and new properties, evaluating properties and chasing goals, miss out on this potential visitor.
                • A Spreadsheet is enough to create and update your QnA bot. Check how!

                  There is an update on this bot, and it is not available for new implementations. If you have implemented it already, it will work as expected.  ​​​​ Yes, now you can create and update your QnA bot with the help of a spreadsheet.  We've built a Zobot that can answer FAQs with the help of Google Spreadsheet instead of scripts. Also, we have integrated the Zobot with Dialogflow to respond to other common questions that are not updated in the spreadsheet.    For your benefit we're sharing the logic and
                • Revamp your institution's admission model with the Edubot!

                  Students always have numerous questions and they need immediate assistance with respect to that. Assigning a dedicated human staff to address this may not be as effective because human resources definitely have certain limitations and they can only meet with a handful of students every day.  In this case, it becomes crucial for educational institutions to improve their student communication process, especially during the admission season. Zobots can remodel your current admission structure and enhance
                • Double-up your sales, conversions and retention with E-Commerce Zobots!

                  E-Commerce does not follow a single path. Just like how there are multiple channels you can list your products on, there’s an abundance of ways to make an online purchase — apps, email, social media, etc. This myriad of options can be disorienting to customers if there isn’t one clear route for them to reach their purchase goals.  Companies today can use Zobots to eliminate the disorientation and communicate with visitors instantly and resolve their issues then and there. These round-the-clock Zobots

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                                                                      • Most Discussed Topics

                                                                      • Sales IQ chat is not working in signed android apk

                                                                        I have integrated ZOHO sales IQ support chat and i have followed each step and its working fine in my development build but when i create signed APK for it. Chat does not work in it and showing awaiting for detail. I previously asked the same query but
                                                                      • Add training features to Answer Bot (similar to Dialogflow)

                                                                        I am a Dialogflow consultant and I get requests from people asking if there is a way to add a chatbot to their website without using sending their data over to the big cloud providers. I wanted to recommend the Answer Bot, but I noticed a major issue
                                                                      • Quick way to add a field in Chat Window

                                                                        I want to add Company Field in chat window to lessen the irrelevant users in sending chat and set them in mind that we are dealing with companies. I request that it will be as easy as possible like just ticking it then typing the label then connecting
                                                                      • Spreadsheet based CMS for the Zoho Answer Bot

                                                                        I am really excited by the Answer Bot in Zoho SalesIQ 2.0 release, but I miss something from Dialogflow. Dialogflow has this feature where the entire bot can be exported and imported as a ZIP file. In turn, this allows folks to type all the questions
                                                                      • Unanswered Questions (UAQs) taking too long to show up in Admin

                                                                        I am in the process of creating a course on Zoho Answer Bot, and I intentionally tried a phrase which the bot could not handle. I did not do it from the simulator, but interacted with the actual live bot. While I did get the expected response from the