Final Escalation: Domain/Login Issue – Request for Google Meet Support
Dear Mr. Arvind A, I hope you are doing well. I am writing to escalate a critical issue related to my domain and login access, which has not been resolved despite multiple follow-ups with the support team. This issue is currently blocking my website developmentBug: OAuth 2.0 State Parameter fails with Pipe Delimiters (RFC 6749 Non-Compliance)
I've discovered a bug in how Zoho's API Console handles the OAuth 2.0 authorization flow when the state parameter contains pipe characters (|), and I'm hoping the Zoho team can address this in a future update. The Issue Zoho's OAuth 2.0 implementationIssues Logging into ZOHO
Hello, one of my coworkers is having issues logging into ZOHO, she has requested a code when entering and the email is correct but she has not received the code. can you help us with this?Deprecation of SMS-based multi-factor authentication (MFA) mode
Overview of SMS-based OTP MFA mode The SMS-based OTP MFA method involves the delivery of a one-time password to a user's mobile phone via SMS. The user receives the OTP on their mobile phone and enters it to sign into their account. SMS-based OTPs offerHow can I reset the password for a user in Zoho Projects
We need to reset the password for a user in Zoho Projects. I am the admin portal owner and there was nothing to be found to do this. very confusing.Locked out of MFA due to changing phones
I have been locked out of my Zoho Books account since i changed my mobile phone over. I can get the OTP through the ZOHO Books software but i cant confirm using my phone app as nothing appears to authorise. I need to know how to register/set up my newHow to Delete Personal Account Linked with My Mobile Number in past or by someone else
How to Delete Account Created with My Mobile Number in past or by someone else This is creating issues in making or sync with my credentials mobile and email address..Zohom mail
Plz resolve the problem . I hope u understand .Self Client Authorization Code Flow for Mail returns 404
Hello, I'm having trouble getting the Zoho mail api setup and want a sanity check. I am trying to follow this guide to get an access token for the mail api: https://www.zoho.com/accounts/protocol/oauth/self-client/authorization-code-flow.html UnfortunatelyManage Engine login issue
App not available The app you're trying to access isn't yet available in the in data center region, where your account is present. To use ManageEngine, you can sign up for a new account in another data center region. Learn How Go to Zoho accounts PleaseImproved Security in SAML/OIDC Sign-in Redirection Flow
To enhance the security of our authentication system, we’ve made a change to how SAML and OIDC sign-in redirections are handled. This update resolves a potential open redirection vulnerability and adds an extra layer of protection during the sign-in process.ZOHO LOGIN PROBLEM
Hello, my name is Bernice. One of the users in our company is having a problem logging into their system. They had two-factor authentication on their phone but unfortunately, they lost that phone. Now when trying to login to their Zoho people they areI need my MFA number. I am trying to log into my CharmEhr. account and I can't get in. Everytime I try to sign in, it says to enter my MFA #. I don't have it.
Need an MFA #Infinite phone verification loop
Hi, I'm trying to test your Mail service, but I am unable to due to a problem with the phone verification. I've correctly received the verification code and verified my phone number, but whenever trying to access the Mail portal in Zoho I am presentedCan't get TFA to work properly
I tried to get TFA to work with not success. I downloaded the Oneauth app but never seemed to receive the push code. Every time I had to switch back to log in with password. I wanted to get TFA to work, but I never could. Ironically, despite all the problemsDocuments won't open
I literally just downloaded the desktop app, and it won't open a document I'm trying to load. I don't have this issue with any other word processor. It's just stuck like this. I do not want to use the online platform at all, I just want to use the desktopHow do I stop login from requesting an OTP
I have some users that can login without a OTP request and some not. How do we disable this. Markzoho One authentification sends SMS to former phone number
As admin I changed the phone number of an employee on her zoho one account. Unfortunately, zoho authentification still asks the user for a code sent to the former phone number. The user deleted the browser cache several times, but we have no idea whyZoho Account's domain removal process
As part of our domain clean-up process, we plan to remove domains that have not been renewed. Why this matters Zoho handles a large number of domains added by organizations daily. However, many organizations stop renewing domains they no longer need,Not receive OTP via phone sms
Hi, I have a Zoho account where I cannot sign in it as I not receive the OTP sms. Previously can receive but start from yesterday not receive anymore. The phone sms working fine as I still receive sms from others.Is it a scam or a joke?
I've just created a Zoho account and I already cannot access the "Privacy" section because I'm not the admin of my own account. Not to mention the claim of free custom domains for small businesses which turns out to be a scam because I'm asked to buyEmail Numero de telefone
Bom dia a todos. Como eu altero o numero de telefone da minha conta? Estou tentando logar minhas contas e depois do envio da OTP por email é enviado uma OTP para meu numero antigo de telefone. Atualizei meu numero e gostaria de remover o antigo e adicionarLogin Request
Good afternoon. Id like to receive help, I'm requesting information in regards to account login issues. I've bee asked to provide additional security information. Ie: phone number in order to access my account. I no longer have access to this accountAnnouncement: Upcoming changes to the permission grant flow for OAuth apps
This announcement is intended for app developers who use the Zoho API console. We're going to implement an important update to the way users grant permission for the OAuth apps created through the API console. What’s changing? Currently, users can grantHow to recover deleted email account.
Gyanendra Singh gyanendra.singh@stellaranalytics.co How to recover it ? Please help. Its urgent.Email already exists problem
Hello, I'm having a problem with new domain. I have just created a new account and linked my domain to it, but cannot create mail account info@esperanza-management.nl, it says that given mail account name already exists. I'm attaching screenshot withZoho OneAuth on Windows 11 Pro Keeps Crashing And NOT Working / TOTP Codes Generated on Android Phone Do NOT Work Consistently
There are major problems with using Zoho OneAuth on both Windows 11 and also on Android from past few days. 1. My Windows 11 computer is fully updated with all patches and security updates from Windows Updates. I have installed Zoho OneAuth on my WindowsIntegrate with Duo Mobile
Duo Mobile has a push notification feature for two-factor authentication that allows the user to simply click Approve within their mobile app instead of typing the code manually in the requesting website. It's really convenient! It would be great if Zoho integrated Duo Mobile's technology. Example of Duo Mobile Push Authentication: 1) When I log into a website that is compatible with Duo Mobile's push feature, I get a push notification almost instantaneously on my phone. 2) In the push notification,Zoho OneAuth TOTP
Hi, I want to know a security cum privacy question. I can store TOTP secrets in Zoho OneAuth for many accounts and am already doing so as I am using Zoho OneAuth as my primary authenticator app. However, how secure is it to store TOTP secret to log intoinvalid url while create "grand Code" to make access token
Hi Team , I was trying to genarate the Code by using php with this https://www.zoho.com/analytics/api/?php#generating-grant-token and I have choosen REDIRECT METHOD In this I got below url to genarete CODE https://accounts.zoho.com/oauth/v2/auth?scope=<SCOPE>&client_id=<CLIENT_ID>&state=testing&response_type=code&redirect_uri=<REDIRECT_URI>&access_type=offline&prompt=consentConnected Applications
Hi, Can you please let me know if "Dialpad Prod" in my Connected Apps is functional? Where can i get to see the details of Connected Apps[FIXED] signin on Desk Android App fails with "Sign has been blocked"
Hi, We are using Zoho One with SAML enabled for our organisation. But when using the Zoho Desk Android App users are getting an "Zoho Sign-in has been blocked" message when trying to use Google for logging in. Are there special steps to take?Cannot add client side API
What I should I do here to pass the JavaScript Domain Validation?This domain is already associated with this account a - Domain onwership claim
Hi, I have already sent an email to support@zohomail.com with the domain invoice and a screenshot of DNS . I recently purchased a new domain, but the previous owner had already registered it in their Zoho account. Can someone solve the problem. TicketI want to take all my Secret keys from Zoho OneAuth to my excel sheet so that I can use any Authenticator app.
I have been using Zoho OneAuth application for all my 2FA enabled applications, and I use it very frequently, but I also want same QR codes in my Google Authenticator apps so that I have a copy of them, I know backup of Zoho OneAuth codes exists but IOneAuth and Iphone
Hi We use Zoho Mail across our business and are starting to use OneAuth The business owner has an iPhone on ios17 He was collecting his email and calendar in the native IOS apps However he was getting error messages asking for a password all the timeMultiple users posting from one account
We have several people working at the company that keep track of our social media posting to various platforms. Is there a solution for login codes that go to only one cell phone number.{"error":"invalid_code"} resonse while requesting outh utl
curl --location --request POST 'https://accounts.zoho.in/oauth/v2/token?code=1000.d1f8xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxbd9&client_id=1000.HNOLxxxxxxxxxxxxxxxxx8IU&client_secret=81xxxxxxxxxxxxxxxxxxxxxxxxxxxxx37e&redirect_uri=http://localhost:61267/&grant_type=authorization_code'Zoho Mail Domain Verification Error: This Operation has been restricted. Please contact support-as@zohocorp.com for further details
Hello There, l tried to verify my domain (claimscorporation.in) and its shows this error: This Operation has been restricted. Please contact support-as@zohocorp.com for further details. Screenshot Given Below - please check what went wrong. ThanksHow do I completely remove Oneauth from my Mac
I installed briefly; then removed from my applications folder. But I still get notifications when signing in to my mail, so the app is clearly still installed. Please tell me how to remove _every trace_ of Oneauth from my Mac. -MattNext Page
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Announcements
Deprecation of SMS-based multi-factor authentication (MFA) mode
Overview of SMS-based OTP MFA mode The SMS-based OTP MFA method involves the delivery of a one-time password to a user's mobile phone via SMS. The user receives the OTP on their mobile phone and enters it to sign into their account. SMS-based OTPs offerImproved Security in SAML/OIDC Sign-in Redirection Flow
To enhance the security of our authentication system, we’ve made a change to how SAML and OIDC sign-in redirections are handled. This update resolves a potential open redirection vulnerability and adds an extra layer of protection during the sign-in process.Zoho Account's domain removal process
As part of our domain clean-up process, we plan to remove domains that have not been renewed. Why this matters Zoho handles a large number of domains added by organizations daily. However, many organizations stop renewing domains they no longer need,Announcement: Upcoming changes to the permission grant flow for OAuth apps
This announcement is intended for app developers who use the Zoho API console. We're going to implement an important update to the way users grant permission for the OAuth apps created through the API console. What’s changing? Currently, users can grantCleanup of inactive verified domains
Greetings from the Zoho Accounts team! We are bringing a new addition to our existing domain cleanup process. We already have a domain cleanup process for unverified domains, which happens after 90 days. We are extending it to inactive verified domains
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Sticky Posts
Deprecation of SMS-based multi-factor authentication (MFA) mode
Overview of SMS-based OTP MFA mode The SMS-based OTP MFA method involves the delivery of a one-time password to a user's mobile phone via SMS. The user receives the OTP on their mobile phone and enters it to sign into their account. SMS-based OTPs offer