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              • Announcements

              • Important updates regarding X, publishing calendar on Zoho Social, and new data centers in Canada

                Hi everyone, We have some important information about recent updates and enhancements. X discontinues support for post location tagging through API We're migrating to the next version of the X(formerly Twitter) API. X recently announced that, with this
              • Zoho's CX workshops are here to enhance your learning experience!

                We're bringing the CX workshops to two cities: November 14-15, 2023 - Cliftons Sydney Margaret Street, Australia November 21-22, 2023 - Sheraton Grand Hotel, Dubai Register now Providing a positive customer experience gives your business the benefit of
              • Introducing Inbox in Zoho Social

                Hey everyone, We are excited to introduce the Inbox in Zoho Social to help manage all social media interactions from Facebook, Instagram, X (formerly Twitter), Google Business Profile and YouTube for your brand in one place. You can track and assign them
              • Advanced statistics for LinkedIn page, posts and monitor @mentions in Zoho Social

                Hello everyone,   We've made enhancements to the Monitor, Reports tabs, and Post Stats for the LinkedIn channel in Zoho Social, so we wanted to briefly share some information about the updates. Monitor LinkedIn mentions  LinkedIn is one of the most popular
              • Introducing Mastodon in Zoho Social

                Hey everyone, We're excited to introduce Mastodon in Zoho Social to help you easily publish or schedule posts. With over 14 million users, Mastodon has shown tremendous growth—especially over the last few months. The main reason is that Mastodon is a
              • Most Discussed Topics

              • Why do I have different stats for Ads and Zoho CRM?

                I synched Facebook Lead Ads with Zoho social but the leads are not updating. I checked the statistics of leads generated under Ads stats and the CRM stats, I have different figures.
              • Lead Id not being pulled from Facebook into CRM

                Though Zoho Social pulls the leads from Facebook, I think it is not possible to attribute the conversions back to the Facebook Ad as Zoho Social does not pull the lead_id from Facebook. https://developers.facebook.com/docs/marketing-api/conversions-
              • API Throttling or Slowdown with Facebook

                Not sure if the bottleneck is with Zoho or Facebook but frequently getting this error with an earlier post stuck with Facebook: Please wait until the ongoing post is finished publishing before creating a new post.
              • Bulk upload csv

                Hello, I cant somehow upload my csv to the system. I keep receiving an error of date. Have gone through multiple times on the documentation and the sample csv. Could you please help us on this matter? Thank you, Murat
              • Zoho social Failed Facebook Integration

                Dear Zoho Team, I hope this email finds you well. I am interested in setting up the zoho social facebook integration, However, it doesn't work even when renewing the permissions through my personal account FB settings. Please let me know how to proceed.


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                                                                                • Sticky Posts

                                                                                • Introducing Inbox in Zoho Social

                                                                                  Hey everyone, We are excited to introduce the Inbox in Zoho Social to help manage all social media interactions from Facebook, Instagram, X (formerly Twitter), Google Business Profile and YouTube for your brand in one place. You can track and assign them
                                                                                • Advanced statistics for LinkedIn page, posts and monitor @mentions in Zoho Social

                                                                                  Hello everyone,   We've made enhancements to the Monitor, Reports tabs, and Post Stats for the LinkedIn channel in Zoho Social, so we wanted to briefly share some information about the updates. Monitor LinkedIn mentions  LinkedIn is one of the most popular
                                                                                • Edit images on Zoho Social

                                                                                  Hello customers,   We're here to talk to you about an exciting update for Zoho Social that will make your social media posting a breeze. We know how much of an inconvenience it is to make last-minute changes to an image that you want to post or to resize
                                                                                • Zia - Generative AI for publishing posts in Zoho Social

                                                                                  Generative AI is a type of Artificial Intelligence that uses existing content to create new content in the form of text, video, audio, or images by processing a large volume of data. It can be used to create blogs, social media posts, and emails, or to
                                                                                • Zoho Social now supports TikTok, Instagram Stories and Reels, and YouTube Shorts

                                                                                  Hey everyone,   We are excited to inform you that Zoho Social now allows you to publish on TikTok! We've also updated it to let you create Instagram Stories and Reels, as well as YouTube Shorts. Here's a brief about the updates. Publishing on TikTok Connect

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