Changes in X API support for Zoho Social
Hi everyone, The platform X has recently announced that they will be discontinuing some of the API supported features in the newer API version. In effect of this, there are a few features that will be discontinued from Social: Choosing a thumbnail image
Master the Customer Experience Suite: Join our workshops to elevate your customer experience
Zoho's CX workshops have expanded to more cities this year, and we're excited to meet you all! Here's where we'll be: April 10-11, 2024 - Johannesburg, South Africa May 8-9, 2024 - London, United Kingdom May 13-14, 2024 - Paris, France May 16-17, 2024
Unable to upload videos to LinkedIn or Instagram via Zoho Social
Hi there, I am unable to upload videos to LinkedIn or Instagram via Zoho Social. It keeps saying that it is unsupported. This is really affecting our business as we try to send out lots of videos. Can someone please help me fix this ASAP? Thanks,
Social Media Simplified with Zoho Social: Plan better with our scheduling feature
Let's say that you're the social media marketer for your brand or business and you've planned the content calendar for the week. It's a tedious week ahead for you as you have to be a part of a marketing event, and you worry that your travel might affect
Post Document/PDF via zoho social on social platforms
Hi, I can't add a PDF document if I want to publish a carousel/ Slideshow on social platforms. Facing this issue while I'm trying to schedule a post on LinkedIn and Instagram. Please suggest a solution.
Adding Bluesky channel
Hello, Is Bluesky (AT protocol) soon added on Social ? Bluesky is being developped and is now open to anyone (no more invitation) Thank you
Links in Instagram
Hi there, I have been using Later for a while now but keen to come back to Zoho Social as Later doesn't offer tagging of pages on Facebook but they offer something Zoho doesn't. You can add a link to your bio which opens up your profile feed where images
Instagram Reels Formating Issue
I'm currently having issues posting reels on Instagram. I upload the video and I'm given a prompt to resize it as it does not meet the measurement requirements. After it's resized the video ends up being zoomed out with a black background. I want to get
LinkedIn post in name of someone
I posted a LinkedIn post via our ZOHO account this morning. Now on LinkedIn it is mentionned as "posted by" someone who used to work for us (and with the ZOHO account). How can I modify that name? I can't find it anywhere in our ZOHO account settings.
Can I post a blog post via ZOHO Social to ZOHO Site or WordPress?
I like to post all my content out of one hand via ZOHO Social and also want to post blog posts to blog on ZOHO Site or my blog on WordPress. Is that possible? I don't find any information about posting to blog via any ZOHO Apps! Thanks!
Facebook Professional Account
Zoho social says there is nothing to be added when I try to add my Facebook and Instagram accounts. Both are Professional profiles. How do I go about adding them? They are not Pages or Groups, they are simply Professional accounts.
Social Media Simplified with Zoho Social: Onboarding clients to your account
As a social media marketer or agency, have you ever been stuck in a constant loop of emails with your clients expecting a go-ahead from them every step of your way? Hasn't it been really monotonous to be communicating and waiting for a response most of
Can you internally tag/categorize posts for campaigns?
Would love to easily sort through posts by tags or categories (i.e. we have multiple memberships and share studies from each. It would be nice to pull reports in a second for "membership A studies" for a campaign etc.).
where can i can download my invoices
can you please help me to find my invoices
Zoho Social | Instagram Integration in Zoho Desk
Good day Zoho team! I have a question. If we link the Instagram business account to our Facebook page, and we integrate the Facebook to Social in Zoho Desk, the "Messages" from Facebook will be converted into Ticket right? Does it also convert the Instagram
Changes to reports due to Facebook's Page Insights API deprecation
Hey everyone, Facebook recently announced the deprecation of Page Insights API as part of the migration of Facebook pages to the New Pages Experience. Due to this, some of the Facebook Page analytics in the Reports module aren't available across all subscriptions.
Customize Content option is working while creating your posts
Customize Content option is working while creating your posts. I have tried different browsers and system, disabled adblock but all in vain. When I click on Customize Content nothing happens.
Live Stream doesnt work... it never shows any information
Hi All Currently on Zoho Social Premium trial - I'm loving it so far and keen to sign up, but the Live Stream just never populates. Its been like the screenshot below since I signed up for the Premium Trial. Is it broken or am I doing something wrong?
Zoho Social - Custom Smart Links / URL Shortener
We have a custom URL set up for Smart Links in Zoho Marketing Automation. We would love to use the same URL for our link shortener in Zoho Social as well, rather than zurl.co or bit.ly. Is that possible? If not, it'd be a great update? It'd be an awesome
Social Media Simplified with Zoho Social: Managing multiple brands made easy
Consider that you're a social media creator or an agency and you handle multiple social media accounts of your clients. These clients have businesses in different industries, and thereby have different audiences on social media. Each of these businesses
The Social Wall: February 2024
Hello everyone, We hope you got a chance to try out the features that went live last month. We were excited about bringing some more interesting and much-awaited product updates in February. We'll also see why February was the most special time of the
[New feature alert] Repost for Instagram using Zoho Social!
Hey, everyone. We're excited to introduce a cool new feature for you today — "Repost for Instagram on Zoho Social". It lets you share posts that you liked from another Instagram user's account, while giving credit to the original author. While Instagram
Can't posting Videos on Instagram
Hello, I'm trying to schedule videos on instagram, but it didn't post it and I receive error message: Sorry, we couldn't publish this. I faced this problem from 2 weeks ago
This message is not visible due to API limitations.- Instagram
when a user send a reel or a story in a message on instagram it's doesn't show neither on Zoho Social nor Sales iq A message shows as This message is not visible due to API limitations. is there any way to fix that??
Do I need to have a TikTok Business profile before connecting it to Zoho, or can I connect my personal TikTok account directly?
Quick question: Do I need to have a TikTok Business profile before connecting it to Zoho, or can I connect my personal TikTok account directly?
See all posts on the calendar
It would be very helpful to be able to see all the posts, already done and to be done, as well as the ones you have scheduled as draft in the calendar with different colors. And have an annual overview of the post.
looking to automate posts on facebook
so i am using zoho social to post to social media but unfortunately it does not post to personal pages and walls, so i need assistance in using zoho flow plus the facebook api so that as soon as a facebook pages page or group has a post, it will automatically
Social Media Simplified with Zoho Social: Handle any change in your content schedule easily by pausing and resuming posts
For social media marketers, planning your social calendar and deciding when and which posts have to be published are some of your most important tasks. These save a lot of time and effort, rather than having to make the decision right at the time of publishing.
Instagram Messenger and CRM integration
Hi, We are using CRM+ and love the integration with Zoho Social. However we are very heavy on Instagram and we lack the message feature and the integration with CRM. I have been told that there is focus on Instagram, is there any way of knowing if above is on the roadmap? If so when can we accept it to be implemented? Thank you, Per Tattoocyn
unable to post more than 280 characters in twitter
I have a twitter blue tick account. But i am unable to post more than 280 characters from my zoho social in twitter.. please guide
Social Media Simplified with Zoho Social: Effectively manage your #Hashtags
It's post time! You've got content ready for your social media and are ready to post. You have a caption and an explanatory creative, and you've decided on the best time to post and reach your audience. What more can you do to ensure you reach and target
Social Media Simplified with Zoho Social: Let your visuals talk!
Social Media Simplified with Zoho Social is a weekly learning series that we bring to you every Monday from here on! We'll talk about some exciting insights, product how-tos, and use cases. We want to help you make the best out of your social media marketing
How to post more than 4 Images on Instagram?
Hi I read several articles to the topic od how to post more than 4 images on instagram, but i can't figure out how it works. I can't find the content editor and i installesd the z share extension for google chrome. Could someone please help me? Than
Is there a way to change a thumbnail when sharing a link?
Hello, When I share a link to LinkedIn, I've been unable to change the original thumbnail associated with the article. Is there a way to change that image? When I post directly to LinkedIn, I can change the original thumbnail. Hootsuite offers this, and
Link Shortener
Hi! Some of the links that are shortened on Zoho Social don't work. Here is a sample - https://zurl.co/kYKc This is the second time that has happened, can you please advise how to avoid this in the future? When you click on the link, this message pops up: Ooops! Website is blocked You cannot visit this page as the website is suspected to be malicious Thanks, Cris
Facebook Groups is only for People who created a group and been a admin?
Hi I am a member of many Facebook groups, I do not own any group or have been an admin in any group. Is it possible to post in all Facebook groups that I have been a part of? Thanks
Facebook Leads Ads/forms status issue
Hello Team, I've noticed that one of my Facebook lead forms is currently showing a status of 'Not Delivering.' I'm seeking clarification on the reason behind this and how to reactivate it. This particular form is integral to my Facebook Ads strategy as
Zoho Social - Cliq Integration / Bot
Dear community / zoho, I am looking for a way to create a bot within Zoho Cliq to update my colleagues about our Zoho Social activities. For example, if a new post is published, it would be great if this post automatically would be shared in our social
The CX workshops have begun for 2024!
Hi everyone, We've got some exciting news for you! The CX workshops for 2024 are here to elevate your business's customer experience, and this time we're meeting you in five cities. Here's where we'll be: February 15-16, 2024: Los Angeles, California
Scheduling Facebook Reels?
Can you schedule Facebook Reels?
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