zurl URL shortener Not working in Zoho social
zurl URL shortener Not working in while creating a post in Zoho socialZoho Social - Post Footer Templates
As a content creator I often want to include some information at the end of most posts. It would be great if there was an option to add pre-written footers, similar to the Hashtag Groups at the end of posts. For example, if there is an offer I'm runningCan i connect 2 instagram accounts to 1 brand?
Can i connect 2 instagram accounts to 1 brand? Or Do i need to create 2 brands for that? also under what subscription package will this apply?TikTok (and other social platform) Messages and comments of the past
When I link a social channel, Zoho will show in "Inbox", "Messages" and "Contact" sections the interaction done in the past? (comment, messages...)PLEASE FIX YOR BUGS
PICTURES ARE BEING REJECTED DESPITE THEM FOLLOWING THE GUIDELINES ON DIMENTIONS.Zoho Socials - Unable to view Channels and SmartQ
Hi, The channel Facebook has been added by the admin, however, it is not visible on the User level (employee). Other channels are visible. Also, we have the premium account, and SmartQ is not working. Can anyone help? Regards, Priyanka"Zoho CRM Integration" option is missing in Zoho Social Settings
I am trying to integrate my Zoho Social account with my Zoho CRM account. I am on the Professional Trial plan and my user role is "Brand Admin". However, I cannot find the "Zoho CRM Integration" or "Lead Generation" option anywhere in my Zoho Social settings.Alt Text On Multiple Images
I'm using Zoho Social to post to a charity website. Often the posts have multiple images, but it seems there is only one field for Alt Text. Does that mean I can only include it for the first image? Or is there a way to add alt text for all the imagVideo Upload from app says "unsupported aspect ratio" but is verified to be correct.
I and my social media person are experiencing a problem where Social will not accept video uploads to Instagram. The error we receive is "unsupported aspect ratio" but looking directly at the file in question we see that the width and ratio both matchLinkedin: when Zoho Social is going serious with it?
Hi, it's been said in the past that Linkedin related features in Zoho Social were well behind those of other social networks because of limitations imposed by the platform. Now that we see around my tools (take taplio.com) frankly outpacing ZSocial onNextdoor Integration
Does Zoho social work with Nextdoor? www.nextdoor.com? Are there any plans for an integration?low quality videos
when in puplish videos or reel in social media platforms it pulished in low qualityDKIM
I have my DKIM in Titan, which is another email service provider. I get this notification on my portal. What shall I do? ( Improve the deliverability of emails sent from Zoho Social by adding DKIM (DomainKeys Identified Mail) records to your DNS settings.Zoho Social - Queries about GST invoices and subscription
Hi, I am going to purchase the Zoho Social tool with a yearly subscription. So, can you please help me with my below queries: 1. How I get the monthly GST Invoices? 2. What is the process of subscription? 2. How to cancel a subscription?Shorten one URL but not all
I have read that I should be able to click on the shorten link button at the bottom of the post window and shorten just one URL. But it does all of the URLs in my post. I want only one shortened. Not sure what I'm missing. Any help appreciated.Generate leads from instagram
hello i have question. If connect instagram using zoho social, it is possible to get lead from instagram? example if someone send me direct message or comment on my post and then they generate to leadTiktok and Instagram Carousel with Music
Is it possible to add music or sound (can be downloaded or uploaded or attached) when we upload carousels in IG and Tiktok?bulk scheduling youtube shorts and facebook reels
how do i flag the video as facebook reel rather than normal video, it's vertical, 20 seconds, yet still being posted as video on facebook for youtube, it's being rejected out right both videos are to standard, can be posted normally with normal schedulerI do not see the “Lead Forms” option under Integrations
Hi, I’m using Zoho Social on a Premium plan. I’ve connected LinkedIn Company Page and have a valid LinkedIn Ad Account with Lead Gen Forms. However, I do not see the “Lead Forms” option under Integrations, so I can’t enable LinkedIn Lead Generation. PleaseA letter to the unsung heroes of the internet
Dear social media marketers, this one’s for you! From the outside, it may look like you're just scrolling through feeds or switching between tabs. But we know better. Team Zoho Social sees the real story. We understand the challenges you face—and we’veZoho Social API for generating draft posts from a third-party app ?
Hello everyone, I hope you are all well. I have a question regarding Zoho Social. I am developing an application that generates social media posts, and I would like to be able to incorporate a feature that allows saving these posts as drafts in Zoho Social.How to remove an Instagram post on Zoho Social?
Hi there, I wanted to delete yesterday's post on all social platform and managed to do so for Twitter and Facebook. I couldn't for Instagram as there is no option for delete. How can I delete successfully?LinkedIn Inbox Auto-Responder
How do I set up an auto-responder message from my LinkedIn's company inbox?Home and Reports Tabs Not Loading
Hello, I've been trying to view the home and report tabs since yesterday but the same issue persists. While the Home view appears, the data will not load (see screenshot). The Report view does not load at all. Clicking the tab elicits no response; theCan't Find or Use Saved Replies in Inbox Module
I'm an Admin user on Zoho Social, and I've created a few saved replies under Inbox Preferences > Saved Replies. However, when I go to the Inbox module to respond to a message, I don't see any option to insert or use saved replies. I've checked that: I'mUnable to schedule posts!
Hi everyone, I'm on the free account. I just realised it doesn't give me the options to schedule posts anymore, I can only 'post now'. I don't understand why I can't even see what I scheduled before. Can anyone help? Thanks, BenedettaFeature Suggestion for Zoho Social: Auto-reply to Comments or Keywords
Hi Zoho team, I'd like to suggest a very specific feature that would be extremely helpful for customer engagement: the ability to automatically send a reply to comments on posts — either all comments or those containing specific keywords. For example,Let’s Talk: What’s a Good Engagement Rate in 2025?
What engagement rates are you seeing as healthy for Instagram, Facebook, & LinkedIn (higher education focused?) My top posts on the university alumni pages I manage typically see a 4-9 % engagement rate. What is industry average? Is this measured by theInstagram Visiual Planner
Hello, I am loving the new updates with Zoho Social, especially the Canva integration. Is Zoho planning to offer the Instagram Visual Planner where you can preview what posts will look like on your timeline grid view before posting? There are many programsIntroducing Linkthread by Zoho Social — our new link in bio tool
Hey everyone, We hope you're all doing amazing. We always love bringing features and tools to make your social media marketing journey easier, and today, we've got a brand new tool that we'd like to introduce to you. We know how important it is to makeProblem connecting social accounts and file upload
I have two brands that I manage in Zoho, each with their own social profiles. I didn't have any issues for the first few months, but recently the Instagram for one got disconnected and no matter what I've tried, it won't reconnect. If I go into the settingsinstagram direct message
is it possible to check and reply Instagram direct messages?Snapchat
Are there any plans to add Snapchat to Zoho Social or is there any API that we can use to integrate into Zoho.LinkedIn posting Admin
Zoho will not publish my posts to LinkedIn claiming I am not an admin on the page, but I am a super admin on the page. It makes no sense.Uploaded Videos not processing
We are unable to attach videos. When the file is uploaded, it gets stuck at 100% and the ATTACH button is not clickable. My assistant in the Philippines experienced the same issue. I am in California.Meta and Facebook data report discrepancy
I have been currently gathering manually facebook follower data thru meta. In zoho marketing plus the social media reporting only allows for page likes, and so there is a discrepancy with the data. please the difference in files attached. Is there wayFacebook and LinkedIn tagging is here on Zoho Social!
Hey everyone! Here comes one of the most awaited features on Zoho Social.. We now support tagging for Facebook and LinkedIn posts! You can now @ mention or tag Facebook and LinkedIn pages in your posts, besides being able to tag Twitter and Instagram Profiles. To tag or @mention Facebook and Linkedin Pages on Zoho Social, use the '@' symbol followed by the name of the Facebook Page. The New Post box will display matching profile suggestions for you to choose the right one. Select the correct usernameScheduled post / promoting
Hi there, ive set up scheduled posts, i intend to do a paid promotion/boost my posts. Is there a way to set up the promotion prior to posts launching on social media? thanks, NikkiIncorrect percentage in my reports
Hi all, Has anyone else noticed issues with the percentage calculations in Zoho Social reports? For example, my Facebook engagement dropped from 316 in February to 238 in March. The report shows the right raw numbers but claims a -57.95% drop, which isIntroducing Inbox in Zoho Social
Hey everyone, We are excited to introduce the Inbox in Zoho Social to help manage all social media interactions from Facebook, Instagram, X (formerly Twitter), Google Business Profile and YouTube for your brand in one place. You can track and assign themNext Page
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A letter to the unsung heroes of the internet
Dear social media marketers, this one’s for you! From the outside, it may look like you're just scrolling through feeds or switching between tabs. But we know better. Team Zoho Social sees the real story. We understand the challenges you face—and we’veIntroducing Linkthread by Zoho Social — our new link in bio tool
Hey everyone, We hope you're all doing amazing. We always love bringing features and tools to make your social media marketing journey easier, and today, we've got a brand new tool that we'd like to introduce to you. We know how important it is to makeFacebook and LinkedIn tagging is here on Zoho Social!
Hey everyone! Here comes one of the most awaited features on Zoho Social.. We now support tagging for Facebook and LinkedIn posts! You can now @ mention or tag Facebook and LinkedIn pages in your posts, besides being able to tag Twitter and Instagram Profiles. To tag or @mention Facebook and Linkedin Pages on Zoho Social, use the '@' symbol followed by the name of the Facebook Page. The New Post box will display matching profile suggestions for you to choose the right one. Select the correct usernameIntroducing Inbox in Zoho Social
Hey everyone, We are excited to introduce the Inbox in Zoho Social to help manage all social media interactions from Facebook, Instagram, X (formerly Twitter), Google Business Profile and YouTube for your brand in one place. You can track and assign themCreate, Manage and Publish on Pinterest from Zoho Social
Hey everyone, Pinterest is our newest addition to the list of social channels that can be integrated with Zoho Social. With over 444 million users, Pinterest is one of the popular channels that people use to get inspired, share their ideas with the
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Video Upload from app says "unsupported aspect ratio" but is verified to be correct.
I and my social media person are experiencing a problem where Social will not accept video uploads to Instagram. The error we receive is "unsupported aspect ratio" but looking directly at the file in question we see that the width and ratio both matchAlt Text On Multiple Images
I'm using Zoho Social to post to a charity website. Often the posts have multiple images, but it seems there is only one field for Alt Text. Does that mean I can only include it for the first image? Or is there a way to add alt text for all the imag"Zoho CRM Integration" option is missing in Zoho Social Settings
I am trying to integrate my Zoho Social account with my Zoho CRM account. I am on the Professional Trial plan and my user role is "Brand Admin". However, I cannot find the "Zoho CRM Integration" or "Lead Generation" option anywhere in my Zoho Social settings.Zoho Socials - Unable to view Channels and SmartQ
Hi, The channel Facebook has been added by the admin, however, it is not visible on the User level (employee). Other channels are visible. Also, we have the premium account, and SmartQ is not working. Can anyone help? Regards, PriyankaPLEASE FIX YOR BUGS
PICTURES ARE BEING REJECTED DESPITE THEM FOLLOWING THE GUIDELINES ON DIMENTIONS.
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Introducing Inbox in Zoho Social
Hey everyone, We are excited to introduce the Inbox in Zoho Social to help manage all social media interactions from Facebook, Instagram, X (formerly Twitter), Google Business Profile and YouTube for your brand in one place. You can track and assign themA decade together - Thank you for being a part of the journey with Zoho Social!
A decade ago, we started Zoho Social with a simple vision: to make social media management easier, smarter, and more impactful for your business. What began as a small idea has grown to a powerful platform that helps businesses across the globe reachAdvanced statistics for LinkedIn page, posts and monitor @mentions in Zoho Social
Hello everyone, We've made enhancements to the Monitor, Reports tabs, and Post Stats for the LinkedIn channel in Zoho Social, so we wanted to briefly share some information about the updates. Monitor LinkedIn mentions LinkedIn is one of the most popularIntroducing advanced statistics for all your social media posts
When you're publishing on social media, it's important to understand how the audience engages with your content. This insight helps you come up with ideas for different types of content and also identify the social media channel that's most effectiveIt's here! A Publishing Calendar to give you better view and more control over your posts.
Hello! Just a couple of days back my colleague Vishal announced that you can now do more on Twitter with the Advanced Search Filters, along with a bunch of other cool stuff. I hope you got a chance to check it out. In fact, I'm itching to you tell you all about the latest updates we have lined up, but I'd rather give you doses of excitement every week to last until the very end. ;) Alright, I hear you. That's enough tease for the day. Here we go! Introducing... an all-new Publishing Calendar,
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