Tiny Tip Tuesday #62
One valuable tip for optimizing your survey analysis is to integrate Zoho Survey with Google Sheets. This integration allows you to automate the process of transferring survey responses to a Google Sheets spreadsheet, allowing you to conduct real-timeZoHo Survey
Is there a way for my agents to populate some information before the survey goes to the customer? For instance, if we work with a 3rd party service to complete the job for our customer is there a way to include the name of the 3rd Party Service so weCustom report
Hello Everyone I hope everything is fine. I've tried to To change the layout of the reports, especially the summary page report, and I want to divide summary of each section in the survey but I can't For example: I have a survey containing five differentHow to remove Respondent Variables?
Hi I want to remove the Respondent Variables. First, I uploaded the CSV file to Zoho Sign and then I edited the columns of that CSV file and uploaded the new version again. And the Respondent Variables from the column of the old version still show. RV1-RV4API to collect surveys?
We need to automatically download survey results to a database when a survey is completed - can Zoho Surveys automatically email (or send via RestAPI) a survey after its completed?How do trigger a new survey to be sent via trigger or api?
Hello, We would like surveys to be sent out to get customer feedback after they have installed our product. We will need to trigger this from our application in a nightly job so that everything installed on tuesday is sent a survey on wednesday. WhatTiny Tip Tuesday #61
Enhance your survey's visual appeal using Zoho Survey's customizable themes feature. Tailor every aspect of your survey to create a lasting impression with your customer by customizing the background, header, footer, and body of your survey in specific.Integration for all surveys, not per-survey
Hello, we are using Surveys, CRM, and Desk presently and would like to integrate responses into the CRM (create new contacts, update contacts if one already exists, etc), create Desk tickets based on survey responses, and then implement follow up emailHow to insert a video link in a Zoho Survey
How can I insert a YouTube video link in my Zoho Survey? The video, a product demonstration, is the most important part of the survey. I would like for the user to click a link and have the video open and play in a new tab. Any help will be greatly appreciated!Request: Custom CSS Theme
I would really like a custom CSS theme that enables me to completely customize the look and feel of the survey page based on the typography of my company brand. Unfortunately, there does not appear to be complete customization with existing themes. ThisHow to disqualify response that has a low score?
I want to make screening questions based on their SES. Typically, to figure out SES, we ask their income, expense, number of people living. All answers are weighted with a score. EXAMPLE: Income $100 - $200 scored 2 Expense $100 - $200 scored 2 NumberHow to import survey from survey monkey?
We want to move from survey monkey, but we don't want to start from scratch since I don't think it would financially make sense to rebuild all our surveys in Z Survey. Is there a way to import survey from Survey monkey into Z Survey?Edit survey response with custom variable?
We have custom variables that are passed with the survey URL. Unfortunately I don't see a way to edit these custom variables on submitted responses. Is there a workaround? I tried appending tto URL but it oesnt work. Exmaple https://survey.zoho.com/editresponse?responseid=000000&surveyid=000000&name=name. doesnt seem to workPreset survey close date
Is there a way we can pre-set the closing date for a survey? For example, I launch a survey on June 1st and I want it to automatically close on June 30th, so that I don't have to do it manually.Scoring on Zoho Survey - Can Survey takers see their answers?
Is there a way for survey takers to see their results at the end of a quiz type survey where items have been scored? I have enabled for them to see the value result on the end page, but they're asking to see which items they got correct or incorrect -How to Generate Random Number in Zoho Survey
is there a way to generate a random number that I can use in logic of the question. please helpHow to random pick from answers in zoho survey
Does anyone know I can randomly select 1 answer from thier answers in Multiple Choice - Many answers. I need this since I need to check the quotas based on that 1 random select.Getting the text for the questions of a specified survey from API or exported CSV/excel
I have a web app that will crunch the numbers post survey and generate needed files to use later, currently its downloading the completed survey excel file and feeding it to the web app, but I want to make sure what's uploaded is the correct survey, sinceChange Mailto Sender Name
Hi May i ask whether we can change "mailto:surveyinvite@zohosurvey.com"? We would like to replace with our own email address to address concerns.. How do we do it? SmallBestOriginalRemoveDistribution Email Feature | How to add/customized users names for Sender Info
Hello Zoho Support/Community, I am having an issue with the distribution email feature. I am trying to figure out how to configure/add licensed users as an global option in the Sender Info. Take a look at the following video for more info https://www.loom.com/share/88a208d5b8114241b38fa7f56809bfcbAccess to all users to Zoho Surveys moudle in Zoho CRM
Hi, I am trying to give access to all the profiles I have in Zoho CRM, The Moudle have data from a survey made from Zoho Surveys, Only administartors can access this moudle for some reason, tried to give access to the moudle but it didn't work, I thereCan we integrate Zoho survey into Zoho desk? If so, how do we achieve this?
I would like to get a satisfaction score on a scale of 1 to 10. I created a survey and tried to integrate it with the Zoho desk. Any guidance is appreciated.How to capture 'Score' from Zoho Survey that is used for conducting quiz based assessments, and make the number flow to other apps?
I am using Zoho Survey to build quiz based assessments. Each response is pre-assigned a score value. So assume there are 10 questions with each correct response carrying 10 marks.. totalling up to 100. Now if the quiz taker scores 80, how can I captureTiny Tip Tuesday #56
The quota feature in Zoho Survey helps in managing survey responses and gathering reliable insights. Learn how to get accurate and organized data from your survey using different types of quotas: Survey quotas can be used to limit the number of responsesZoho Survey > Summary Responses > Display Option > Charts — Editing Colors Charts
Issue : I have multiple charts and would like to edit the colors representing the different options. I can't seem to figure out how to edit the colors. Example : Default colors set by Zoho Option A — Blue Option B — Green Option C — Orange Would likeSearch Bar on dropdown question doesnt work on mobile
Hi, When using a dropdown question (one answer in my case) - when answering the survey on pc it shows a search bar inside the dropdown question so the user can search for his answer. for some reason, when using mobile, there is no search bar so the userUpdating Zoho CRM with the NPS score
I can't tell if I am missing something here... I have an NPS question on my survey and I would like to save the reponse to the linked CRM (I already have linked fields linked and working) However, surveys can only be sent at contact or lead level andTiny Tip Tuesday #60
When a survey is posted on social media, its goal is to garner valuable responses. Let's look at essential survey preview customizations for better audience engagement. Title: The survey's title conveys its purpose to the audience. You can either useWanted:- Freelance Zoho Survey developer
Our in-house developers simply don't have the time right now to upskill to Zoho Survey, so instead we are looking at hiring a highly experienced Survey freelancer to quickly help us build an in-line email survey. Full specs on request. Hourly or job-basedDisqualification and personal information of buy responses
Hi, I'd like to create a survey along with your buy responses service for my marketing research. I have questions of using your buy response service. 1) If a response meets my disqualifying conditions set in my survey, will this response be consideredIncorrect sizing of Survey in mobile
We are trying ZOHO Survey, Campaign, and CRM for our business. The Survey we have created does not resize correctly for mobile, especially iOS. The format of the survey is closer to the tablet size preview, which makes taking the survey very difficult on smart phones. We anticipate that 50% of our respondents will use mobile. There are smart templates in Campaign (which we are using) that fit mobile, why does our Survey not resize correctly for mobile? It does not appear as it does in the MobileDownload the files from the exported PDF
We have a number of surveys online in which we ask for certain files. In the older surveys it is possible to download the files from the PDF. This feature seems to no longer exist today. Or is it possible to export one zip file containing both the PDFIs there any way to include an uploaded photo from a survey in a trigger email?
I want to receive photos in a trigger email that are uploaded by the submitter. Is this possible?Zoho Learn supports import / export | When will Zoho Survey catch up?
Zoho Survey has been a roadblock to getting my team fully integrated into the Zoho One ecosystem. Unlike other Zoho apps, Zoho Survey is Desktop-only for editing, impossible to automate (drag/drop reliant) and lacks basic import functionality for SurveyHow to link survey questions created in ZohoSurvey to ZohoCRM
Hello Is there a way to link survey questions created in ZohoSurvey to ZohoCRM? It seems that the integration feature can only link survey responses. I would like to achieve this other than by linking the PDF of the survey results to a record in ZohoCRMIs it possible to add 2 questions in a single row/line in zoho survey?
I would like to add 2 questions in a single line. for eg, customer name and customer company name in a single line.Can Zoho Survey collect partial responses
Hi There - we are looking to choose a survey platform, and wanted to know if Zoho Survey allows collecting partial responses, i.e. if a respondent abandons the survey part-way, we can still collect whatever questions they have answered already. ThanksIs it possible to show the correct answers to the quiz at the end?
I can see that Zoho Survey will show the score for each question at the end of the survey and total those answers for a value divided by 100. I would like to present the person who takes the quiz with the correct values for anything that did not match.Tiny Tip Tuesday #59
When restricting your participants from submitting multiple responses, it is important to inform them about it in the right manner. This month, let's focus on a small tip to let respondents know that their survey response has been received or cannot beHow to require one field or another
Hello. In a survey we are wanting to get a customer's name and EITHER their phone number or e-mail address. So all of our submissions should be either [ name + phone number ] or [ name + e-mail address ]. We have made the name field required, but we do not want to require the phone number field because some people may want to use their e-mail address instead (which is OK). And we do not want to require the e-mail address field because some people may prefer to give us their phone number insteadNext Page
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Introducing the all-new Zoho Survey
The wait is over! With its latest release, Zoho Survey is now bigger and better. A lot has changed and we're bringing you a handful of new features along with a complete makeover of the product. We hope you like the update and find the surveying experience to be smoother than ever before. Highlights UI updates Builder: We've reworked the builder to make it much easier to navigate. Be it adding an option or a page or moving pages, it's now just a click away. You can easily add and edit questionsCHANGE URL - OFFLINE SURVEY
Hello All, The survey URL (survey.zohopublic.com) did not work for past 12 hours and we are negotiating with the IP providers to fix the issue. Kindly change the URL of the survey from "survey.zohopublic.com" to "public.zohosurvey.com" for Online and Offline surveys. Example : Offline survey link : https://survey.zohopublic.com/offline/pPy2YJ. Modified offline link : https://public.zohosurvey.com/offline/pPy2YJ. NOTE : Users who used Offline surveys and collected responses to it, please giveZOHO SURVEY LIVE FORM
Hello All, Zoho Survey live form is not working for past few hours due to some server issues. We apologize for the inconvenience. We are working on it to put it back on track. For time being, use this domain to host the surveys "public.zoho.com" instead of "survey.zohopublic.com". Example : Actual Survey link : https://survey.zohopublic.com/zs/pPy2YJ. Modified Survey link : https://public.zohosurvey.com/zs/pPy2YJ. We will update once the server is back on track to host the surveys as usual.
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Is there a way for my agents to populate some information before the survey goes to the customer? For instance, if we work with a 3rd party service to complete the job for our customer is there a way to include the name of the 3rd Party Service so weHow to remove Respondent Variables?
Hi I want to remove the Respondent Variables. First, I uploaded the CSV file to Zoho Sign and then I edited the columns of that CSV file and uploaded the new version again. And the Respondent Variables from the column of the old version still show. RV1-RV4
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Introducing the all-new Zoho Survey
The wait is over! With its latest release, Zoho Survey is now bigger and better. A lot has changed and we're bringing you a handful of new features along with a complete makeover of the product. We hope you like the update and find the surveying experience to be smoother than ever before. Highlights UI updates Builder: We've reworked the builder to make it much easier to navigate. Be it adding an option or a page or moving pages, it's now just a click away. You can easily add and edit questions
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