How can you use surveys to make your customers shop again?
Do you know, one of the best ways to encourage customers to come back is by using surveys? When you send out a survey, you’re really just opening a dialogue. You can ask them what they liked about their last purchase, what could’ve been better, or ifHow can you attract more responses to your survey from those who visit your website?
First off, make it personal. When you reach out to your visitors, use a warm tone. You might say something like, “Hi there! Thanks for checking out our site. We really value your opinion and would love to hear your thoughts!” Next, keep it clear and concise.How to delete collectors?
Hi Collectors in surveys are useful and I knwo how to create and use them. But how can I delete a collector from a survey that for instance was created by mistake no longer necessary cause it's a remainder of an old survey I used to create a new one Thanks for claryfyingEnabling instant engagement through inline email
The phrase "Fast-paced world" has been in usage for decades. Yet, its relevance has not weaned a bit. Time is money, and to stay afloat in business, it's important to develop user-friendly engagement tactics that respect your customers' time. Here isIncreasing response versatility
Quality always takes center stage when it comes to Survey responses, but there are two more components that deserve to share the spotlight: quantity and versatility! The more diverse the sample is, the better data range we receive. Today, we look at aSurvey data validation
Informed decisions stem from the accuracy and relevance of your survey data. Zoho Survey's validation features are designed to enhance data quality by guiding respondents to provide precise and intended answers. Mandatory questions: Guarantee collectionOptimizing survey questions
Since we depend on high-quality data to perform useful analyses, it's essential to ask the right questions, format them appropriately, and enable users to provide meaningful answers. Here are some steps you can take in Zoho survey to increase the efficiencyMaintaining response quality
Low-quality response data can skew the results of market research surveys. Survey fatigue and rushed answers can wreak havoc on data quality, resulting in an unreliable final dataset. While it's impossible to completely shield surveys from this noise,Tiny Tip Tuesday #64
Placing online surveys as website inserts serves various purposes, such as: Engages visitors for feedback - Gather visitor opinions to enhance the website or platform experience. Collects data on preferences and demographics - Collects data on participantRedirect to Another URL depending on the Section for Right Customer Feedback
Hi Zoho Team, I run a small cleaning business in australia, so I need to collect reviews/feedback from customers, but I want to avoid negative reviews, so I am trying to create a page on my website that has buttons for redirection based on what customerMultiple Respondents for One Survey Submission?
Does anyone know of a way to allow multiple respondents to complete only one survey and then also see (while completing the survey) the responses for their fellow colleagues who already answered that question? The situation is that our new customers have within their own organization, multiple employees that will need to assist in the one survey response. Since we don't always know which new respondent is the "who" that will have the answer, we need multiple respondents to be able to view the responseTiny Tip Tuesday #63
One valuable tip for creating an engaging online survey is to incorporate interactive elements. Consider adding elements like: Survey progress bar Interactive sliders Image selection questions Diverse rating representations Survey themes These changesTiny Tip Tuesday #34
Save and Continue Later In the previous tip, we spoke about how to get the NPS calculation done. Now let's say, your respondent wants to leave the survey before answering all the questions, or closed the survey window by mistake. What happens to the responsesTiny Tip Tuesday #62
One valuable tip for optimizing your survey analysis is to integrate Zoho Survey with Google Sheets. This integration allows you to automate the process of transferring survey responses to a Google Sheets spreadsheet, allowing you to conduct real-timeTiny Tip Tuesday #61
Enhance your survey's visual appeal using Zoho Survey's customizable themes feature. Tailor every aspect of your survey to create a lasting impression with your customer by customizing the background, header, footer, and body of your survey in specific.How to disqualify response that has a low score?
I want to make screening questions based on their SES. Typically, to figure out SES, we ask their income, expense, number of people living. All answers are weighted with a score. EXAMPLE: Income $100 - $200 scored 2 Expense $100 - $200 scored 2 NumberTiny Tip Tuesday #56
The quota feature in Zoho Survey helps in managing survey responses and gathering reliable insights. Learn how to get accurate and organized data from your survey using different types of quotas: Survey quotas can be used to limit the number of responsesZoho Survey > Summary Responses > Display Option > Charts — Editing Colors Charts
Issue : I have multiple charts and would like to edit the colors representing the different options. I can't seem to figure out how to edit the colors. Example : Default colors set by Zoho Option A — Blue Option B — Green Option C — Orange Would likeTiny Tip Tuesday #60
When a survey is posted on social media, its goal is to garner valuable responses. Let's look at essential survey preview customizations for better audience engagement. Title: The survey's title conveys its purpose to the audience. You can either useTiny Tip Tuesday #59
When restricting your participants from submitting multiple responses, it is important to inform them about it in the right manner. This month, let's focus on a small tip to let respondents know that their survey response has been received or cannot beTiny Tip Tuesday #58
Disqualifying respondents who don’t match your survey criteria has always been a concern. These respondents might be your potential leads in the future, or they might introduce you to new leads through word-of-mouth marketing. This is done right withTiny Tip Tuesday #57
Last month, we saw how to use the quota feature to limit survey responses based on certain criteria and gather reliable insights. When using this feature, a respondent's session ends abruptly upon meeting the mentioned criteria. To handle this better,Tiny Tip Tuesday #55
We’ve been discussing various ways to improve the response rate of surveys and subtly, using effective terms and conditions is an essential factor in it. When a customer receives a survey from someone, the immediate questions that pop up in their mindTiny Tip Tuesday #53
Recently, we've seen how survey end pages can increase your survey’s response rate. In the same way, survey introduction pages play a huge role in carrying out your survey’s purpose. There are three parts that make up a great survey introduction page:How to connect the ZOHO mail to your professional website.
Hello! I have gone through some tutorials where I have learnt to create the professional site email for your business. For example: I have a website, tennisworld. SO i Can create a gmail where I will be able to add my domain name into my email. ThatTiny Tip Tuesday #52
Survey distribution plays a crucial role when it comes to increasing the volume of audience data. When you use multiple platforms to distribute surveys, your data intake becomes greater and more diverse. It’s best to distribute surveys in a way that capturesTiny Tip Tuesday #51
Survey end pages are one of the more under-utilized types of pages that can yield better response rates for your business in the long run. In this article, we'll be going through some of the ways that Zoho Survey helps you keep the respondents of yourTiny Tip Tuesday #50
Which type of questions get you the best response rate? Anyone preparing a survey wants to attract the highest number of respondents possible. There are various types of questions that can build surveys and gather data. However, a bit of research helpsTiny Tip Tuesday #38
What's new in display logic? In a previous tip, we've already discussed what logic means in a survey and how using logic conditions can help you gather the most accurate data possible. While there are different kinds of skip logic options available inTiny Tip Tuesday #49
What is survey fatigue? Is it a real thing? Survey fatigue, or research fatigue as it is commonly called, is a decline in the performance of detailed research due to the participant becoming bored with the task. A lack of motivation to finish the surveyTiny Tip Tuesday #48
Preventing multiple responses When you run a survey, it's critical that your respondents take the survey only once for you to receive accurate results. You can easily prevent the same user from submitting multiple responses by setting certain restrictionsTiny Tip Tuesday #47
On setting up response preferences If you want to enable your surveys to publish responses to a public URL, we have the solution! You can adjust the visibility of survey links for individual responses and the download links for signature and file uploadUpload a photo to respondent response
Can a respondent add a photo to a survey ? If so what function or how is this done?Tiny Tip Tuesday #46
Grouped conditions in logic In a few previous tips, we discussed what logic means in a survey and how using various logic conditions can help you gather the most accurate data possible. While there's a lot to talk about with the skip logic feature inTiny Tip Tuesday #45
Personalizing your surveys Assume that you want to send out a survey to employees who are currently working from home to find out their willingness to work back in your office. You can employ a few tricks in your survey and make it personalized for eachTiny Tip Tuesday #44
Protect survey user data with HIPAA Do you work in the healthcare sector, interact a lot with patients, or handle sensitive health information? Then, you should use HIPAA-compliant methods while gathering feedback or any other patient data. What is HIPAA?Tiny Tip Tuesday #43
Why is it important to time your surveys? If you spend a lot of time researching how to write the right questions for your survey, how can you make sure your efforts aren't wasted? You'll need truthful and accurate responses to gather the required dataTiny Tip Tuesday #42
Geolocation Collection: Best Practices As you're aware, the geolocation feature in Zoho Survey helps you precisely determine your respondent's physical location. The respondent's browser coordinates are captured from the first page of the survey, withTiny Tip Tuesday #41
Audience Research We all know that surveying is the primary method for gathering honest and open feedback. However, understanding and targeting the right audience is critical to achieving relevant data. Before you start working on your survey, it's necessaryTiny Tip Tuesday #40
Social Media Sharing - II In the previous tip, we discussed best practices for sharing surveys on social media. It's a fact that most of our respondents are active on social media almost all the time, so a survey posted on social media will likely beNext Page
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