Zoho Team Inbox down for several hours
Error while processing the request! javax.mail.MessagingException: java.io.IOException: Problem communicating with the recipient serverBulk Importing Personal/Shared contacts via csv or excel
Hi, Is there a way we can add multiple contacts or import a contact list to the personal or shared inbox? Please assistHow to sync read mails to GMail?
Hello I am testing Zoho TeamInbox but I have an issue with my connected GMail account. Whenever I read a mail in TeamInbox or even reply to it, the email stays as "unread" in GMail. Is this normal behaviour? I thought that with the 2-way sync of IMAPHow to Recall emails send from Teaminbox
How to Recall emails send from Teaminbox ?Several Requests
Hello, is there any update on the following? * Scheduling Emails * Automatic Schedule Backups on Zoho Workdrive * Moving Emails Between InboxesTeamInbox - Unread
In Teaminbox there's a view "Unread" We've played around with it, no one understands what it does or how it works. In the documentation it says "Unread - This is the global view of all your unread messages irrespective of the teams or inboxes." That'sWhatsapp Calls & User Informatio
Hello, if integrated Whatsapp with Zoho Team Inbox, what does it happen with calls? They can no longer be attended as they used to be through whastapp business app? Also informatión such as profile picture is not displayed, will that be fixed? How canMove email between inboxes?
Is it possible to move emails from one team inbox to another? We would like to be able to have a single "catch-all" inbox for incoming requests, and then move the email to the appropriate department inbox. I was hoping we would be able to accomplish thisTip of the week #38 - Manage your business's WhatsApp conversations alongside emails in one place.
Feeling overwhelmed by juggling between multiple apps for your business conversations? With WhatsApp channel, you can manage all your WhatsApp business conversations alongside emails and other channels directly from your shared inbox. No more jumpingEmail forwarding FROM TeamInbox?
can find plenty of instructions to forward TO teaminbox, but nothing on adding an action to a rule that allows me to forward incoming email TO my TeamInbox OUT to external emails. Situation: Have a IT tech on retainer (not my employee), need to forwardCan you sync CRM contacts to TeamInbox?
Can you sync CRM contacts to TeamInbox? Or at least upload them? From what I can see, you have to enter them manually one at a time.Team Inbox is not working AGAIN
I like Team Inbox in general. It makes using a collaborative inbox easy - when it works. The problem is that it doesn't work at times - and it seems to not work, a lot. It's not catastrophic failure, it's little things. Unable to send messages UnableUpdate your Google connection with Zoho TeamInbox
Dear all, Wishing you a Happy New Year! Google has recently updated its security policy to enhance user protection, requiring all third-party apps and services to use OAuth authentication and password-less login methods. This update impacts users whoTip of the week #37 - Manage all your Telegram business conversations directly from your shared inboxes.
Tired of switching between multiple apps to manage your business conversations? With Zoho TeamInbox's multichannel inboxes, connect your Telegram channel to a shared inbox. This way, your teams can easily handle c View, reply, and collaborate on themOdd Authorization warnings
I'm a superadmin for Zoho One and double-checed that I was an Admin role in Teams. Every once in awhile, I'll get a strange notification that I can't do something (usually deleting something although I am under the 250 thread limit). Is there somewhereTeamInbox down?
Hi everyone, we are getting message "Sorry, this action cannot be performed due to an internal error. Please try again later. We are on the Canadian data centers. Can someone please confirm if the service is down? Thank you! FTeaminbox whatsapp integration not working since saturday
Hi, I dropped an email to support@zohoone.com and a web form. But I didn't get any responses. I checked the whatsapp link via the setup > Organization > Organization > Channels, and checked the whatsapp accounts in facebook business portfolio, it's allTeam Inbox Offline in Australia
This is impacting all agents across all our sites. I cannot find a log for TeamInbox on https://zohostatus.com - where does one track TeamInbox outages? Does Zoho have a rapid response page to report outages? With no phone number to call, one cannot relyEasy way to Bulk Delete emails
We get a lot of email into our TeamInboxes and we need to go through now and delete a lot of them. Yes, we can use filters but the select all, only allows for 250 threads at a time, once you page down the screen to get that many found. Is there a wayOffice 365 Shared Mailbox's (follow up)
I saw this post, https://help.zoho.com/portal/en/community/topic/office-365-shared-mailboxs-teaminbox and the answer from Jaffrina, but I'm not sure if it's correct. My goal : configure a incoming IMAP channel with a Shared mailbox from Office 365. TheFolders inside Inbox
Hello, Is there any way to create folders inside an Inbox in Zoho TeamInbox?Inviting users without email accounts
I have a team of 3 that need to access a central enquires@ mailbox. So TeamInbox seems perfect. But the team members don't have their own email accounts/addresses, so how can I invite them to the TeamInbox team? In Team > Members > Add Members, I canHow to mark email as "Unread" in Zoho Team Inbox?
We are trying to start using Zoho Team Inbox, but the problem we are facing is that we can't find a way to mark an email as "unread." I know that this is possible in the Team Inbox app, but it appears it isn't possible in the app in the web browser. IsMigrating into Zoho TeamInbox
Hi Team, Would be nice to have some update on what Migration Support is coming to migrate inboxs INTO TeamInbox and maybe also EXPORT? - EthanLaunching multichannel inboxes in Zoho TeamInbox!
Dear all, We're thrilled to announce a major milestone for Zoho TeamInbox—your shared inboxes are now multichannel! Introducing multichannel inboxes in Zoho TeamInbox! Set up a unified shared inbox to hold all of your relevant messages, no matter whereTip of the week #16 - Search and filter threads based on criteria
Zoho TeamInbox lets you search and filter threads with any information that you have about the thread. You just have to input the criteria and Zoho TeamInbox will list all the threads that match the condition. Firstly, there is a global search you canCannot Change TeamInbox Send From Name
I have setup a sender address correctly including with smtp relay. When I send from that address inside of teaminbox my own personal name still appears as the sender in the inbox to the receiver. It does come from the sender email address setup in teaminboxShare TAGS between inboxes from diferent TEAMS
Hi, it very important to have tags than can be shared between several inboxes and different TEAMS. An option to use also in private inboxes would be appreciated. We have 3 Teams in our organization but need to create 3 different tags for the same thing.Rules Not Working
I am currently in trial with Zoho TeamInbox (looking to move over from FrontApp), and the Rules function is not working at all after turning it on. See attached screenshot. Is it not working because I am in trial and not paying yet? Please advise.google account through SMTP - outgoing email issues
Please help, I am using TeamInbox and I have connected my google account through SMTP on shared Inbox. All of the outgoing (sent emails) show up in the inbox rather than the sent box, this is cluttering my inbox and causes confusion. It is not only forCustom Reports/Analytics in Zoho TeamInbox
Can you create custom reports/analytics in TeamInbox. For example I would like to see how many requests came in based on certain tags or topics.Ability to Use Both AND and OR When Creating Rules (Advanced Conditions)
I'd like to be able to use more complicated logic when setting up rules. E.g. in Zoho Mail, I can choose "Advanced conditions (AND/OR) to create a rule that can be applied to multiple subject lines from the same sender. But in Zoho TeamInbox, I will haveSLA Hours
Is there any way to have any kind of business hours set? For instance if we receive an email after work hours the response rule flags it as over the response time even though we are closed at that time.Organization templates in personal inboxes
Hey All! I'm wondering, is it possible to set up some templates for all users in TeamInbox used no only for shared inbox but in the same time, possible to use by each user in their own e-mails sent from thirs personal inbox? Thank you in advance!HotKeys for TeamInBox essential, in Zoho Mail, why not TeamInBox?
This is absolutely the biggest downfall for me with TeamInBox. First response to customer queries require the most 'hotkeys' for canned responses. PLEASE - Integrate this feature as a priority as I can't fathom why it is not the most important feature!!]Team Inbox Error
Inbox cannot "fetch mail". Please resolve asap, it's a huge part of our teams workload! And also just keeps spinning and will not load. Alison Get My RefundAbout Signatures
I have multiple sender email addresses in my Inbox. Can I change the signature each time I change the sender email address? 【Reason】 Because I need to change the sender email address for each customer and change the signature with it. Any suggestionTeaminbox slow an hour behind downloading emails
Anybody else with this problem? gmail channel.Recommended Forwarding Providers for TeamInbox
I'm looking for recommendations on which forwarding provider people use to forward their emails into TeamInbox? Thanks! JamesDeliverability problems in Zoho Teaminbox
Hi, we have intermittent issues where other mail servers reject the mail for DMARC policy reasons. Remote server returned '550 5.7.509 Access denied, sending domain [redact].com does not pass DMARC verification and has a DMARC policy of reject.' We haveNext Page
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Announcements
Update your Google connection with Zoho TeamInbox
Dear all, Wishing you a Happy New Year! Google has recently updated its security policy to enhance user protection, requiring all third-party apps and services to use OAuth authentication and password-less login methods. This update impacts users whoLaunching multichannel inboxes in Zoho TeamInbox!
Dear all, We're thrilled to announce a major milestone for Zoho TeamInbox—your shared inboxes are now multichannel! Introducing multichannel inboxes in Zoho TeamInbox! Set up a unified shared inbox to hold all of your relevant messages, no matter whereNew guidelines of Google and Yahoo
Dear users, Google and Yahoo have introduced their new guidelines for email standards to take effect starting this month. To protect their users from spam and fraudulent emails, they've mandated email authentication for the emails sent to their users.Announcing new pricing plans for Zoho TeamInbox
Dear all, After extending an introductory offer to our customers for almost one and a half years, we are now announcing our pricing plans . We'll have two plans defined as Starter and Professional annually at $5 and $7.5 respectively. These pricing plansAssociate multiple sender addresses with your inbox
Hello all, We have recently made changes to the inbox creation flow in Zoho TeamInbox. You can now create and associate multiple sender addresses with your inboxes to use them while sending out emails. Why should you associate sender addresses with
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Team Inbox is not working AGAIN
I like Team Inbox in general. It makes using a collaborative inbox easy - when it works. The problem is that it doesn't work at times - and it seems to not work, a lot. It's not catastrophic failure, it's little things. Unable to send messages UnableOdd Authorization warnings
I'm a superadmin for Zoho One and double-checed that I was an Admin role in Teams. Every once in awhile, I'll get a strange notification that I can't do something (usually deleting something although I am under the 250 thread limit). Is there somewhere
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