Integration with Zoho Books and Team Inbox
Hello, now with the new release of Whatsapp inside Zoho Team Inbox it makes more sense than ever to be able to sync contacts between Zoho Team Inbox and Zoho Books. For our organization Zoho Team Inbox Contacts module is completely useless due to not
personal inbox with zoho one
personal inbox with zoho one We are not able to create personal inboxes :( We get this error: "With your current subscription you cannot create private inboxes." We use Zoho One... How can we upgrade our subscription and use personal inboxes?
From address in personal inbox
Hello, I have set up a personal inbox in Teaminbox via email forwarding from my Zoho Mail account. I would like to use the email address of the team as from address in my personal inbox, but can not choose it and cannot create it as personal sender address,
Teaminbox not receiving messages from Apple email accounts
All emails sent from the following Apple email domains to our Teaminbox are failing to be delivered: mac.com me.com icloud.com I have tested this with our staff Zoho mail accounts, no problems there. These messages are only failing to get delivered to
Office 365 Shared Mailbox's - TeamInbox
Hi There, I'm currently on a trial of TeamInbox and finding it great but wanted to ask if it's possible to add our O365 Shared Mailboxes in. Had no problems with personal but I just get a message saying "Sorry, request cannot be actioned". How do I go
Whatsapp Calls & User Informatio
Hello, if integrated Whatsapp with Zoho Team Inbox, what does it happen with calls? They can no longer be attended as they used to be through whastapp business app? Also informatión such as profile picture is not displayed, will that be fixed? How can
Teaminbox attachments are blocked for one user
One user in our team can no longer download attachments from Teaminbox. Details: User can download attachments from Zoho personal email Attachments from Teaminbox are blocked (see attached) Issue happens in different browsers Issue only impacts one single
Adding Contacts by Bulk to Each Team Inbox
Hello, Is there a way that we can import contacts by bulk? We already set up the team inboxes but unintentionally missed adding the contacts. If adding them by bulk is not possible, what alternative options we can perform to achieve this goal?
showing 2 sent emails
Hi Zoho TeamInbox has started showing 2 sent emails when sending from it. It only sends the email once however. I have tried turning off the "save copies of messages in the sent items folder" setting which does work, however we still use outlook for our
Delay in Email Delivery on Zoho Inbox Compared to MS Outlook using IMAP Office 365
Hello, I'm experiencing an issue with email delivery delays in my Zoho TeamInbox when compared to Microsoft Outlook. Both accounts are set up using the IMAP protocol. Detailed Description: Email Account Setup: I have set up my email account to be accessed
Several Requests
Hello, is there any update on the following? * Scheduling Emails * Automatic Schedule Backups on Zoho Workdrive * Moving Emails Between Inboxes
Multiple Issues
Hello, We have encountered several issues and setbacks setting up our TeamInbox 1. Inability to change the Sync From date value in the IMAP inboxes. If we want to change them we need to delete the entire inbox and add them back. 2. Inability to modify
If all emails from Zoho Team Inbox are routed through Zoho Mail can the features on Zoho Mail be used?
Zoho Mail has a ton of features that unfortunately Zoho Team inbox lacks. Some of them are the integrations. Taking into account there is a integration for example with Zoho Books where all emails are shown on Zoho Books. Can this also be done with Zoho
TeamInbox Rules : Tags actions
Hello, I'm taking TeamInbox in hand. Sorry if i'm wrong, rules are heavy to manage (beacause of an issue ?). After many test it's apear that : if actions to perform are multiple and one can't be done, any actions ocurres. For exemple : Adding a tag witch
Email Error
Hi Team, Good Morning. Please advise on the below error that I'm facing right now. I can't reply or send a new email through the team box. I have attached the screenshot of the email view. Please advise. Thanks
TeamInbox : Fast access filter button
Hello, I'm taking TeamInbox in hand. Sorry if i miss an allready exiting option. Fast filter option of reseach in TeamInbox are a so poerfull option. Thanks for the genius adding these :) I wish we could have one more button for adding a filter with tags,
Trash - Delete All
We use 6 inbox shared (via IMAP). The Trash bin contains a lot of messages. Is it possible to delete them all permanently? Is there a rule to empty trash bin after xx days? Deleted permanently message in TeamInBox are deleted permanently in the related
How to mark email as "Unread" in Zoho Team Inbox?
We are trying to start using Zoho Team Inbox, but the problem we are facing is that we can't find a way to mark an email as "unread." I know that this is possible in the Team Inbox app, but it appears it isn't possible in the app in the web browser. Is
answer assigned emails without access to inbox
answer assigned emails without access to inbox We want to assign emails to our employees and our employees should now be able to reply to these emails that have been assigned to them. HOWEVER, the employees should not have access to the inbox. They should
How to sync read mails to GMail?
Hello I am testing Zoho TeamInbox but I have an issue with my connected GMail account. Whenever I read a mail in TeamInbox or even reply to it, the email stays as "unread" in GMail. Is this normal behaviour? I thought that with the 2-way sync of IMAP
Team inbox error
We are getting an error on one of our team inboxes (FP Sales Inbox) We need technical support.
How to Recall emails send from Teaminbox
How to Recall emails send from Teaminbox ?
can you add Gmail label to zoho team inbox ?
can you add Gmail label to zoho team inbox ?
Update Notification Post
Hello, I have just signed in today to Zoho Team Inbox and saw there is an update on for example the sidebar. It would be great if you could post it on the forum so we can see all the changes that have been made. Sincerely, Angel
Easy way to Bulk Delete emails
We get a lot of email into our TeamInboxes and we need to go through now and delete a lot of them. Yes, we can use filters but the select all, only allows for 250 threads at a time, once you page down the screen to get that many found. Is there a way
TeamInbox Projects Integration?
Are there plans for TeamInbox and Projects integration?
Zoho TeamInbox: not able to send e-mails
Hi. I' am getting the attached error while trying to send e-mails from Zoho TeamInbox. What could I do to solve this problem?
Important emails are going to spam
Hello: We noticed today that some very important emails are being placed in the spam folder. To make it worse, the search function doesn't seem to include the spam folder. How can we change our spam filters?
Personal and Lifestyle
What is a Personal and Lifestyle? If you're looking as long as a argument for your next commodity consider writing about a personal experience or lifestyle topic. When you're dealing with writer's block, one of the quickest ways to overcome it is to eye
Unable to send email.
Hi Zoho Teaminbox was working without any issue yesterday but when we try to send a email today we get the following error: Error while processing the request! javax.mail.AuthenticationFailedException: 535 5.7.139 Authentication unsuccessful, the user
Zoho TeamInbox is down
We continiously get an error when we try to open an inbox
Zoho Team Inbox is down
Messages can not be displayed as of now. It pops the error "Lo sentimos, se produjo un error interno al listar los mensajes en la bandeja de entrada. Repita la operación." and "Sorry, this action could not be performed now due to an internal error. Please
Teaminbox forward mail
Hi Guys, I'm trying to set a forward on a teaminbox account, is this possible? I had a look at the inbox rules and don't see any way to forward from there either.
Automatic Forward and personal mailbox
Hello there, I'm testing TeamInBox right now and I globally find it great ! However, I have two pain points. I would like to know if the features exists or not. And if not, if it's in your roadmap : Is there a possibility to set a personal inbox ? (easier
Inconsistent display of font size when sending emails in Zoho TeamInbox
The font size in Teaminbox's interface is not displayed in the correct size, but way larger. I have set Verdana 14pt as the default font for composing in settings: When I compose an email however the font size is visibly way larger. I've opened developer
Tip of the week #36 - Manage your team's tasks from your shared inbox using the Asana extension
Asana is a task management application that lets you manage and organize your teams' projects and goals. The Asana extension in Zoho TeamInbox lets you perform the following activities. Convert your emails into tasks - On a particular thread, you can
Tip of the week #35 - Streamline your team's tasks using the Trello extension
Trello is a project management application that lets you create, organize and streamline your tasks. The Trello extension in Zoho TeamInbox lets you perform the following activities. You can create a card, mention the date, specify the board and the list
W9 Tax Form
Hi Team, I hope you are doing great! Can you please help with with your W8/W9 Tax form? My accouting team is asking me for that. Thanks Juan
Tip of the week #34 - Manage candidates effectively from your shared inbox with the Zoho Recruit extension
Zoho Recruit is an efficient applicant tracking system that enhances your hiring process. The Zoho Recruit extension in Zoho TeamInbox lets you perform the following activities. Add new candidates - When you receive an email from a candidate, you can
teaminbox with zoho mail
i pay for zoho one, and use zoho mail for my business email. if i use zoho teaminbox ,can i add my zoho mail account to team inbox? will it sync my folders via imap (sent, deleted etc?)
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Announcing new pricing plans for Zoho TeamInbox
Dear all, After extending an introductory offer to our customers for almost one and a half years, we are now announcing our pricing plans . We'll have two plans defined as Starter and Professional annually at $5 and $7.5 respectively. These pricing plans
Associate multiple sender addresses with your inbox
Hello all, We have recently made changes to the inbox creation flow in Zoho TeamInbox. You can now create and associate multiple sender addresses with your inboxes to use them while sending out emails. Why should you associate sender addresses with
Measure your team performance with Analytics
Hello all, While working as a team, it is always important to stay updated about the team's performance, so you'll know what you're doing well and where you should put more effort. To enable this, we are introducing Analytics in Zoho TeamInbox where
Welcome to the Zoho TeamInbox Community
Hello everyone, We are glad to welcome you to our Zoho TeamInbox' community forum. Let us quickly get started with the what and why of Zoho TeamInbox. Zoho TeamInbox, from the makers of Zoho Mail, is a shared inbox tool for teams to enhance collaboration,

Most Discussed Topics
Teaminbox attachments are blocked for one user
One user in our team can no longer download attachments from Teaminbox. Details: User can download attachments from Zoho personal email Attachments from Teaminbox are blocked (see attached) Issue happens in different browsers Issue only impacts one single
Integration with Zoho Books and Team Inbox
Hello, now with the new release of Whatsapp inside Zoho Team Inbox it makes more sense than ever to be able to sync contacts between Zoho Team Inbox and Zoho Books. For our organization Zoho Team Inbox Contacts module is completely useless due to not
Teaminbox not receiving messages from Apple email accounts
All emails sent from the following Apple email domains to our Teaminbox are failing to be delivered: mac.com me.com icloud.com I have tested this with our staff Zoho mail accounts, no problems there. These messages are only failing to get delivered to
Adding Contacts by Bulk to Each Team Inbox
Hello, Is there a way that we can import contacts by bulk? We already set up the team inboxes but unintentionally missed adding the contacts. If adding them by bulk is not possible, what alternative options we can perform to achieve this goal?
Whatsapp Calls & User Informatio
Hello, if integrated Whatsapp with Zoho Team Inbox, what does it happen with calls? They can no longer be attended as they used to be through whastapp business app? Also informatión such as profile picture is not displayed, will that be fixed? How can