How do I change my primary mobile number?

How do I change my primary mobile number?

  1. Go to accounts.zoho.com (or) open the profile panel from your app, then click My Account.
  2. Click Profile, then click Mobile Numbers.
  3. If you haven't added a mobile number before, add now:
    1. Click Add Mobile Number.
    2. Type in the number, then click Add. An OTP will be sent to the entered mobile number.
    3. Enter the OTP received, then click Verify.
  4. Hover over the mobile number you want to make primary, then click Set as Primary number.

  5. Click Update.

    Redefine the way you work
    with Zoho Workplace

      Zoho DataPrep Personalized Demo

      If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

      Zoho CRM Training

        Create, share, and deliver

        beautiful slides from anywhere.

        Get Started Now


          Get started with Zoho Sign

          in a few quick steps!

          Download Help Guide





                       
                      Secure your business
                      communication with Zoho Mail


                      Mail on the move with
                      Zoho Mail mobile application

                        Stay on top of your schedule
                        at all times


                        Carry your calendar with you
                        Anytime, anywhere




                                Zoho Sign Resources

                                  Sign, Paperless!

                                  Sign and send business documents on the go!

                                  Get Started Now


                                      Zoho SalesIQ Resources



                                          Zoho TeamInbox Resources



                                                  Zoho DataPrep Resources



                                                    Zoho DataPrep Demo

                                                    Get a personalized demo or POC

                                                    REGISTER NOW


                                                      Design. Discuss. Deliver.

                                                      Create visually engaging stories with Zoho Show.

                                                      Get Started Now











                                                                            • Related Articles

                                                                            • What are primary and recovery mobile numbers?

                                                                              The primary mobile number is used to sign into your account and the recovery mobile numbers are used only to recover your account. You can only have one primary mobile number for your Zoho account, but you can have multiple recovery mobile numbers. 
                                                                            • How do I add my mobile number to my Zoho account?

                                                                              To add a mobile number to your Zoho account: Go to accounts.zoho.com (or) open the profile panel from your app, then click My Account. Click Profile, then click Mobile Numbers. Click Add Mobile Number. Enter your mobile number, then click Add. An OTP ...
                                                                            • How do I reset my forgotten Zoho account password using my recovery email address or mobile number?

                                                                              Note: If you don't have access to your recovery email address or mobile number, refer to this help article to see how you can reset your password. Prerequisites Access to primary or recovery email address/mobile number Access to MFA mode if ...
                                                                            • How do I change my account password while signed in?

                                                                              If you have already signed in to your Zoho account: Click Security, then click Password. Click Change Password. Enter your current password and a new password. Re-enter your new password, then click Change Password. If you haven't signed in to your ...
                                                                            • What are the primary and secondary devices in the OneAuth app?

                                                                              You can install the OneAuth app on multiple devices, and mark one of them as your primary device and the others as secondary devices. This is useful when you don't have the primary device with you but you need to sign in to your Zoho account. If you ...
                                                                            Wherever you are is as good as
                                                                            your workplace

                                                                              Resources

                                                                              Videos

                                                                              Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                              eBooks

                                                                              Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                              Webinars

                                                                              Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                              CRM Tips

                                                                              Make the most of Zoho CRM with these useful tips.



                                                                                Zoho Show Resources