What are primary and recovery mobile numbers?

What are primary and recovery mobile numbers?

The primary mobile number is used to sign into your account and the recovery mobile numbers are used only to recover your account. You can only have one primary mobile number for your Zoho account, but you can have multiple recovery mobile numbers. 

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                                                                                                      • Related Articles

                                                                                                      • How do I change my primary mobile number?

                                                                                                        Go to accounts.zoho.com (or) open the profile panel from your app, then click My Account. Click Profile, then click Mobile Numbers. If you haven't added a mobile number before, add now: Click Add Mobile Number. Type in the number, then click Add. An ...
                                                                                                      • How do I add my mobile number to my Zoho account?

                                                                                                        To add a mobile number to your Zoho account: Go to accounts.zoho.com (or) open the profile panel from your app, then click My Account. Click Profile, then click Mobile Numbers. Click Add Mobile Number. Enter your mobile number, then click Add. An OTP ...
                                                                                                      • Adding recovery options for your account

                                                                                                        There are some situations where you might get locked out of your account, such as below: You forgot your account password Someone else gained access to your account maliciously and changed the password. In these situations, you will be able to reset ...
                                                                                                      • What are the primary and secondary devices in the OneAuth app?

                                                                                                        You can install the OneAuth app on multiple devices, and mark one of them as your primary device and the others as secondary devices. This is useful when you don't have the primary device with you but you need to sign in to your Zoho account. If you ...
                                                                                                      • How to use secondary OneAuth device for authentication without making it as primary

                                                                                                        If you have configured a secondary device for your OneAuth, you can manually specify your authentication device when you sign in to your Zoho account. Go to the accounts.zoho.com. Enter your Zoho account credentials, then click NEXT. By default, you ...
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