OAuth | FAQs & Troubleshooting - Zoho Accounts

Why am I receiving invalid_client or invalid_client_secret error message?

If you're facing the above errors the following might be the reason behind it:

A new line character or extra space between the parameters. 

For example, the following request has a new character line after "client_id":

https://accounts.zoho.com/oauth/v2/token?client_id=1000.70FT7TMXXMGU93289P1QKUXQYLOD3H&client_secret=8baddfde46a07747 e26939fba63d91206f391bd391&redirect_uri=http://inocrea.be/callback&grant_type=authorization_code&code=1000.186a618465cbab1e6cf0bbdacabf56e5.5da7a8d7586961d5fb5149a3e4c1c5c4

Accessing the client details from another DC

To access information of the users from different regions we have provision called Multi-DC. To use the client ID created in another DC, you need to enable Multi-DC support for that client ID from your API Console.
Once enabled you will be able to make /oauth/v2/token calls to DC's like US, EU, or IN to which the respective user belongs to. You can learn more about multi-DC accounts in our help guide.

For detailed information, please refer to our OAuth documentation

      Create. Review. Publish.

      Write, edit, collaborate on, and publish documents to different content management platforms.

      Get Started Now


        Access your files securely from anywhere

          Zoho CRM Training Programs

          Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

          Zoho CRM Training
            Redefine the way you work
            with Zoho Workplace

              Zoho DataPrep Personalized Demo

              If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

              Zoho CRM Training

                Create, share, and deliver

                beautiful slides from anywhere.

                Get Started Now


                  Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                  BOOK A SESSION







                              Quick LinksWorkflow AutomationData Collection
                              Web FormsEnterpriseOnline Data Collection Tool
                              Embeddable FormsBankingBegin Data Collection
                              Interactive FormsWorkplaceData Collection App
                              CRM FormsCustomer ServiceAccessible Forms
                              Digital FormsMarketingForms for Small Business
                              HTML FormsEducationForms for Enterprise
                              Contact FormsE-commerceForms for any business
                              Lead Generation FormsHealthcareForms for Startups
                              Wordpress FormsCustomer onboardingForms for Small Business
                              No Code FormsConstructionRSVP tool for holidays
                              Free FormsTravelFeatures for Order Forms
                              Prefill FormsNon-Profit
                              Intake FormsLegalMobile App
                              Form DesignerHRMobile Forms
                              Card FormsFoodOffline Forms
                              Assign FormsPhotographyMobile Forms Features
                              Translate FormsReal EstateKiosk in Mobile Forms
                              Electronic Forms
                              Drag & drop form builder

                              Notification Emails for FormsAlternativesSecurity & Compliance
                              Holiday FormsGoogle Forms alternative GDPR
                              Form to PDFJotform alternativeHIPAA Forms
                              Email FormsEncrypted Forms

                              Secure Forms

                              WCAG

                                      Create. Review. Publish.

                                      Write, edit, collaborate on, and publish documents to different content management platforms.

                                      Get Started Now






                                                        You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                            Manage your brands on social media


                                                              • Desk Community Learning Series


                                                              • Digest


                                                              • Functions


                                                              • Meetups


                                                              • Kbase


                                                              • Resources


                                                              • Glossary


                                                              • Desk Marketplace


                                                              • MVP Corner


                                                              • Word of the Day


                                                              • Ask the Experts


                                                                Zoho Sheet Resources

                                                                 

                                                                    Zoho Forms Resources


                                                                      Secure your business
                                                                      communication with Zoho Mail


                                                                      Mail on the move with
                                                                      Zoho Mail mobile application

                                                                        Stay on top of your schedule
                                                                        at all times


                                                                        Carry your calendar with you
                                                                        Anytime, anywhere




                                                                              Zoho Sign Resources

                                                                                Sign, Paperless!

                                                                                Sign and send business documents on the go!

                                                                                Get Started Now




                                                                                        Zoho TeamInbox Resources





                                                                                                  Zoho DataPrep Demo

                                                                                                  Get a personalized demo or POC

                                                                                                  REGISTER NOW


                                                                                                    Design. Discuss. Deliver.

                                                                                                    Create visually engaging stories with Zoho Show.

                                                                                                    Get Started Now









                                                                                                                        • Related Articles

                                                                                                                        • What to do when error occurred during access token generation?

                                                                                                                          The endpoint /oauth/v2/token supports only POST request. Request you hit directly from the browser is a GET request. Since token generation requests contain sensitive information like client secret and refresh tokens, GET request is not allowed. ...
                                                                                                                        • OneAuth 3.0: Enhanced encryption & sync logic of OTP secret keys

                                                                                                                          The need for encrypting OTP secret keys In OneAuth, you can back up your OTP secret keys with Zoho Cloud to have them synced across all your devices and to restore them whenever needed. More about backup and sync Info: "Secret key" refers to the ...
                                                                                                                        • Why am I getting INVALID_OAUTHTOKEN error on API access?

                                                                                                                          There are several reasons why you might face this error. If the token generated in one DC (e.g. accounts.zoho.com) is used in another DC (e.g. accounts.zoho.eu), the invalid_oauthtoken error will be thrown If you're using a deleted access token, ...
                                                                                                                        • Why am I getting invalid code and invalid redirect URI error?

                                                                                                                          Invalid code Grant type Reason If the grant_type is authorization_code You will get the invalid_code error when you try to reuse or use an expired code. The code value generated using /oauth/v2/auth is valid only for two minutes and is only one time ...
                                                                                                                        • Troubleshoot Sign-in related error messages

                                                                                                                          Error When will this error occur? How to resolve This account cannot be found. Please use a different account or sign up for a new account. When your account is closed and the email address is no longer active with Zoho, or when you're trying to ...
                                                                                                                          Wherever you are is as good as
                                                                                                                          your workplace

                                                                                                                            Resources

                                                                                                                            Videos

                                                                                                                            Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                            eBooks

                                                                                                                            Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                            Webinars

                                                                                                                            Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                            CRM Tips

                                                                                                                            Make the most of Zoho CRM with these useful tips.



                                                                                                                              Zoho Show Resources