OneAuth FAQs | Zoho Accounts

What should I choose when recovering OneAuth?

If you're reinstalling OneAuth or regaining access to the app, ensure that you have made the device a primary device. Primary devices will receive push and alert notifications such as MFA enabled, new sign-in messages.

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                                                          • Related Articles

                                                          • Getting started with OneAuth

                                                            What is OneAuth? OneAuth is a free industry-standard multi-factor authentication (MFA) app developed by Zoho for securing your Zoho accounts and social accounts such as Google, Facebook, and Twitter. Configuring MFA for your online accounts will ...
                                                          • Can I install OneAuth in different devices?

                                                            You can install OneAuth on multiple devices and designate one of them as your primary device and the others as secondary devices. This is useful when you don't have the primary device with you, but need to sign in to your Zoho account. If you only ...
                                                          • Set up OneAuth for your Zoho account

                                                            Info: This article explains the working of OneAuth and how you can set it up to secure your Zoho account. If you don't have a Zoho account, but want to secure your other non-Zoho accounts, check out OneAuth's OTP Authenticator. How OneAuth works Zoho ...
                                                          • How to use secondary OneAuth device for authentication without making it as primary

                                                            If you have configured a secondary device for your OneAuth, you can manually specify your authentication device when you sign in to your Zoho account. Go to the accounts.zoho.com. Enter your Zoho account credentials, then click NEXT. On the right ...
                                                          • How to change a device from secondary to primary

                                                            Open the OneAuth app on your device. Tap Devices on the home page. Tap the device you want to make primary under SECONDARY DEVICES. Tap Make Primary, then tap OK.

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