Security
Why and when account validation is done?
What is the purpose of validation? The purpose of validation is to secure your account from unauthorized activity, and to help us assist you in effectively resolving your issue.We collect information related to your Zoho account, such as ...
What is iCloud Private Relay?
iCloud Private Relay is a privacy-centric feature available on Apple devices, which is used to protect and hide your identity when you browse the web. If Private Relay is turned on, it masks your actual IP address when routing your Internet traffic, ...
Why do I get an email alert stating "A third-party application accessed your Zoho account"?
Third-party apps are external applications that you use by signing in with your Zoho account. These applications include mail clients, calendar clients, and others. Zoho will send you notification emails to inform you of third-party apps accessing ...
Does Zoho store my social media account passwords?
No. We only store your email addresses, which are required for identification.
I forgot to sign out from my Zoho account while using a public computer. What should I do?
Sign in to your Zoho account. Click Sessions, then click Active Sessions. Terminate the session you wish to close.
Why do I get an email alert stating "New sign-in to your Zoho account"?
If your Zoho account is signed in on a new device, a new browser, or a new location, you will be sent an email to alert you of the sign-in activity. The alert email will contain the following details: The date and time when your account was signed-in ...
What do I do if my Zoho account is accessed by an unknown user?
Choose the solution that applies to your case: Sign in to your Zoho account to change your password. Go to Zoho Accounts to reset your password using your recovery email address or mobile number. If you don't have access to your recovery email ...
What should I do if I don't receive the OTP on my device?
This can happen if there is any issue with the network provider or with your handset. Try the following steps and resend the OTP to check if you have received it: Try enabling and disabling airplane mode. Make sure the OS and SMS applications are up ...
Can I use a different password while signing in to my Zoho account from a third-party application?
Yes, you can. Application-specific passwords are passcodes that give applications like email clients permission to access your Zoho Mail. Visit our help guide to learn more about application specific passwords. Follow these steps to enable ...
I gave a third-party website access to my Zoho account information. How do I revoke the access?
Go to accounts.zoho.com (or) open the profile panel from your app, then click My Account. Go to Settings in the left menu, then click Authorized Websites. Click on the website you want to remove, then click Revoke Access.

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