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Security
Does Zoho store my social media account passwords?
No. We only store your email addresses, which are required for identification.
I forgot to sign out from my Zoho account while using a public computer. What should I do?
Sign in to your Zoho account. Click Sessions, then click Active Sessions. Terminate the session you wish to close.
Why do I get an email alert when I sign in from a new device or new location?
For added security, an email alert is triggered whenever you sign in from a new device or new location. If the sign-in wasn't yours, then choose the solution that applies to your case. Sign in to your Zoho account to change your password. Go to Zoho ...
What do I do if my Zoho account is accessed by an unknown user?
Choose the solution that applies to your case: Sign in to your Zoho account to change your password. Go to Zoho Accounts to reset your password using your recovery email address or mobile number. If you don't have access to your recovery email ...
What do I do if my mobile number doesn't receive the OTP for authentication?
Choose the solution that applies to your case: If you have a trusted browser, use it to sign in to your Zoho account. If you have set up other MFA modes, verify your identity via any of those modes. If you have a backup verification code, verify your ...
Can I use a different password while signing in to my Zoho account from a third-party application?
Yes, you can. Application-specific passwords are passcodes that give applications like email clients permission to access your Zoho Mail. Visit our help guide to learn more about application specific passwords. Follow these steps to enable ...
I gave a third-party website access to my Zoho account information. How do I revoke the access?
Go to accounts.zoho.com (or) open the profile panel from your app, then click My Account. Go to Settings in the left menu, then click Authorized Websites. Click on the website you want to remove, then click Revoke Access.