Sign in | Troubleshooting | Zoho Accounts

You've reached your daily sign-in limit. Please contact Zoho Accounts support.

What happened?

For security reasons, we have restricted the daily sign-in limit for a Zoho account to 20 times per day. If you exceed the limit you won't be able to access your account. There are two possible reasons for this error:
  1. Too many users are using your Zoho account.
  2. You've signed in to your Zoho account in too many browsers.

How to resolve this issue

You can wait until the end of the day (in the time zone where your data center is located) or contact support@zohoaccounts.com.

How to prevent this in the future

  1. If you're sharing your Zoho account with multiple users, we urge you to create a separate account for each user.
  2. Sign out from the web browsers you no longer use.
  3. If you've configured your browser settings to clear cookies when browser gets closed, change those settings.
  4. If you feel like you're not signing in too many times a day, you can enable "New sign-in to account alert" and "Third-party app access alert" to find out any unknown sign-in activity. Learn more
  5. Periodically check the signed-in locations of your devices to find out any unknown sign-in activity. Learn more

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION








                                You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                    Manage your brands on social media

                                      Zoho Desk Resources

                                      • Desk Community Learning Series


                                      • Digest


                                      • Functions


                                      • Meetups


                                      • Kbase


                                      • Resources


                                      • Glossary


                                      • Desk Marketplace


                                      • MVP Corner


                                      • Word of the Day


                                        Zoho Marketing Automation

                                          Zoho Sheet Resources

                                           

                                              Zoho Forms Resources


                                                Secure your business
                                                communication with Zoho Mail


                                                Mail on the move with
                                                Zoho Mail mobile application

                                                  Stay on top of your schedule
                                                  at all times


                                                  Carry your calendar with you
                                                  Anytime, anywhere




                                                        Zoho Sign Resources

                                                          Sign, Paperless!

                                                          Sign and send business documents on the go!

                                                          Get Started Now




                                                                  Zoho TeamInbox Resources



                                                                          Zoho DataPrep Resources



                                                                            Zoho DataPrep Demo

                                                                            Get a personalized demo or POC

                                                                            REGISTER NOW


                                                                              Design. Discuss. Deliver.

                                                                              Create visually engaging stories with Zoho Show.

                                                                              Get Started Now







                                                                                            You are currently viewing the help articles of Sprints 1.0. If you are a user of 2.0, please refer here.

                                                                                            You are currently viewing the help articles of Sprints 2.0. If you are a user of 1.0, please refer here.



                                                                                                  • Related Articles

                                                                                                  • What is meant by daily sign-in limit?

                                                                                                    To restrict multiple users using the same Zoho account, there is a limit to the number of times you can sign in to your account, which is 20 times per day (time is based on your account's datacenter timing). If you receive an error message stating ...
                                                                                                  • Troubleshoot sign-in related issues

                                                                                                    Please select the issue you have while signing in to your account: Getting an error when trying to sign in Having issues with multi-factor authentication (MFA) and couldn't access the account Having issues connecting to mail client Forgot the account ...
                                                                                                  • Maximum concurrent session limit reached.

                                                                                                    What happened? By default, Zoho Accounts supports a maximum of 50 concurrent sessions for an account to prevent multiple users from using the same Zoho account. If you have exceeded the maximum concurrent session limit, you won't be able to access ...
                                                                                                  • Restrict sign-in is enabled. Please disable it in your OneAuth app to sign in to your account.

                                                                                                    What happened? If you've enabled the restrict sign-in attempts option for your Zoho account in the OneAuth app, you will not be able to sign in to your account. How to resolve this issue   To disable Restricted Sign-in: Open your OneAuth app. Go to ...
                                                                                                  • Recover your Zoho account

                                                                                                    If you can't sign in to your Zoho account due to issues with your password or MFA, you can try to recover your account on your own using the instructions given below. Select how you sign in to your Zoho account to proceed: I'm signing in using only a ...
                                                                                                    Wherever you are is as good as
                                                                                                    your workplace

                                                                                                      Resources

                                                                                                      Videos

                                                                                                      Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                      eBooks

                                                                                                      Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                      Webinars

                                                                                                      Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                      CRM Tips

                                                                                                      Make the most of Zoho CRM with these useful tips.



                                                                                                        Zoho Show Resources