The owner of the domain {domain_name} has allowed sign-up only from a specific data center
Description
You may face this error when you're trying to sign up for a Zoho account with an email address having the organization owned domain.
What happened
Once the organization admin adds a domain to the organization and verifies ownership of the domain, the organization admin is considered the domain owner. As the domain owner, the administrator can allow sign-up using the domain name only in the same data center (DC) as that of the organization and restrict sign-up in other DCs.
For example, if an organization present in US DC owns the domain "xyz.com" and has enabled this restriction, then you won't be able to sign up for a Zoho account using an email address like "john@xyz.com" from any other DC except the US DC.
How to resolve
If you want to sign up for a Zoho account using the same domain,
- Click the link in the error message to create your account in the DC where the domain is present.
Or, - Go to the respective sign-up page of the DC where the domain is added and then sign up from there.
Data center | Sign-up URL |
United States (US) | |
Europe (EU) | |
India (IN) | |
Australia (AU) | |
China (CN) | |
Japan (JP) |
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