This mobile number has been linked with <X> other Zoho accounts. Please use a different mobile number.

This mobile number has been linked with <X> other Zoho accounts. Please use a different mobile number.

Why am I seeing this error?

A mobile number can be linked as a recovery mobile number to the maximum of six Zoho accounts. You will receive the above error message if you exceed this limit.

Solutions

  1. Use a different mobile number for your Zoho account.
  2. Remove the mobile number from any of the six Zoho accounts and try again.

      Create. Review. Publish.

      Write, edit, collaborate on, and publish documents to different content management platforms.

      Get Started Now


        Access your files securely from anywhere

          Zoho CRM Training Programs

          Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

          Zoho CRM Training
            Redefine the way you work
            with Zoho Workplace

              Zoho DataPrep Personalized Demo

              If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

              Zoho CRM Training

                Create, share, and deliver

                beautiful slides from anywhere.

                Get Started Now


                  Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                  BOOK A SESSION







                              Quick LinksWorkflow AutomationData Collection
                              Web FormsEnterpriseOnline Data Collection Tool
                              Embeddable FormsBankingBegin Data Collection
                              Interactive FormsWorkplaceData Collection App
                              CRM FormsCustomer ServiceAccessible Forms
                              Digital FormsMarketingForms for Small Business
                              HTML FormsEducationForms for Enterprise
                              Contact FormsE-commerceForms for any business
                              Lead Generation FormsHealthcareForms for Startups
                              Wordpress FormsCustomer onboardingForms for Small Business
                              No Code FormsConstructionRSVP tool for holidays
                              Free FormsTravelFeatures for Order Forms
                              Prefill FormsNon-Profit
                              Intake FormsLegalMobile App
                              Form DesignerHRMobile Forms
                              Card FormsFoodOffline Forms
                              Assign FormsPhotographyMobile Forms Features
                              Translate FormsReal EstateKiosk in Mobile Forms
                              Electronic Forms
                              Drag & drop form builder

                              Notification Emails for FormsAlternativesSecurity & Compliance
                              Holiday FormsGoogle Forms alternative GDPR
                              Form to PDFJotform alternativeHIPAA Forms
                              Email FormsEncrypted Forms

                              Secure Forms

                              WCAG

                                      Create. Review. Publish.

                                      Write, edit, collaborate on, and publish documents to different content management platforms.

                                      Get Started Now






                                                        You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                            Manage your brands on social media


                                                              • Desk Community Learning Series


                                                              • Digest


                                                              • Functions


                                                              • Meetups


                                                              • Kbase


                                                              • Resources


                                                              • Glossary


                                                              • Desk Marketplace


                                                              • MVP Corner


                                                              • Word of the Day


                                                              • Ask the Experts


                                                                Zoho Sheet Resources

                                                                 

                                                                    Zoho Forms Resources


                                                                      Secure your business
                                                                      communication with Zoho Mail


                                                                      Mail on the move with
                                                                      Zoho Mail mobile application

                                                                        Stay on top of your schedule
                                                                        at all times


                                                                        Carry your calendar with you
                                                                        Anytime, anywhere




                                                                              Zoho Sign Resources

                                                                                Sign, Paperless!

                                                                                Sign and send business documents on the go!

                                                                                Get Started Now




                                                                                        Zoho TeamInbox Resources





                                                                                                  Zoho DataPrep Demo

                                                                                                  Get a personalized demo or POC

                                                                                                  REGISTER NOW


                                                                                                    Design. Discuss. Deliver.

                                                                                                    Create visually engaging stories with Zoho Show.

                                                                                                    Get Started Now









                                                                                                                        • Related Articles

                                                                                                                        • How do I change my primary mobile number?

                                                                                                                          Go to accounts.zoho.com (or) open the profile panel from your app, then click My Account. Click Profile, then click Mobile Numbers. If you haven't added a mobile number before, add now: Click Add Mobile Number. Type in the number, then click Add. An ...
                                                                                                                        • How do I remove a linked account from my Zoho account?

                                                                                                                          Go to accounts.zoho.com (or) open the profile panel from your app, then click My Account. Click Settings, then click Linked Accounts. Hover over the account you want to delete and then click . Click Remove.
                                                                                                                        • How do I add my mobile number to my Zoho account?

                                                                                                                          To add a mobile number to your Zoho account: Go to accounts.zoho.com (or) open the profile panel from your app, then click My Account. Click Profile, then click Mobile Numbers. Click Add Mobile Number. Enter your mobile number, then click Add. An OTP ...
                                                                                                                        • How to switch between multiple Zoho accounts

                                                                                                                          Open the OneAuth app on your device. Tap the accounts listed on the homepage. Select the account you wanted to use by tapping on it. Tap PROCEED. You can also switch accounts by going to the settings page and tapping View Accounts.
                                                                                                                        • How do I change the MFA number?

                                                                                                                          Note: To change MFA number, you need to be signed in to your account. If you're locked out of your account: Contact your administrator to reset MFA in case you're an organization user. Contact support@zohoaccounts.com in case you're not part of any ...
                                                                                                                          Wherever you are is as good as
                                                                                                                          your workplace

                                                                                                                            Resources

                                                                                                                            Videos

                                                                                                                            Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                            eBooks

                                                                                                                            Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                            Webinars

                                                                                                                            Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                            CRM Tips

                                                                                                                            Make the most of Zoho CRM with these useful tips.



                                                                                                                              Zoho Show Resources