SAML Configuration - SAML based SSO | Zoho Accounts

Configure SAML in Zoho Accounts

Note: If you want to configure SAML for Zoho One/ Zoho Directory, you can refer to their respective help documents: Zoho One | Zoho Directory


  1. Your Zoho account must be an organization account and not a personal account. You can create an organization account by signing up for business applications like Zoho One, Zoho CRM, Zoho Mail, Zoho Docs, and Zoho Vault.
  1. You must be an administrator in your organization.
Info: If you want to sign in to your personal Zoho account using other service providers, check out our Federated sign-in mode.

Zoho Metadata

To configure Zoho as a service provider in your Identity Provider (IdP), you will need to provide the details of Zoho. These details will be present in the metadata file that you can download from your Zoho account. In your IdP, either you would need to upload the metadata file or manually enter the details in your IdP. Refer to your IdP's documentation or support to learn how.

Zoho's metadata file will contain the following details:
  1. Entity ID (or Issuer URL/ Identifier)
  2. ACS URL (or Reply URL/ Single Sign-on URL)
  3. Sign-out URL
  4. NameIDFormat
  5. ZOID (which is the last part of the ACS URL)

To download Zoho metadata:
  1. Sign in at
  2. In the left menu, under Organization, click SAML Authentication.
  3. Click Download Metadata. A file named "zohometadata.xml" will be downloaded.
  4. To view and copy the required details, open the file using a browser or text editor.

Steps to configure SAML with Zoho Accounts

  1. Sign in to your Zoho account at
  2. Click Organization in the left menu, then click SAML Authentication. If you can't find Organization, click View more.
  3. Click Set up Now.
  4. Enter the information (which you get from your IdP) in the following fields:
    1. Sign-in URL
    2. Sign out URL (optional)
    3. Change Password URL (optional)

  5. In the X.509 Certificate field, either upload the certificate or enter the Public Key you get from your IdP. 
  6. In the Zoho Service field, select the service you want to redirect your users to when they access the app from your IdP.
  7. Check Do you need a sign out response? if you want your users to be signed out of the IdP when they sign out of Zoho. You will need to enter the Sign out URL to enable this.
  8. Check Just In Time Provisioning if you want to enable JIT, then map the attributes (First Name, Last Name, Display Name).
  9. Click Configure.

To learn more about the terms used here, check out our SAML Terminologies glossary.

To configure SAML-based SSO with the following IdPs, refer to their respective help articles:

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