Groups | Manage your Zoho account - Zoho Accounts

Groups

Groups tab in Zoho Accounts is used for creating personal groups among both users of organizations and external users. When a personal group is created in your Zoho account, it will be listed in some of your Zoho applications. Zoho Mail, Zoho Creator, and Zoho Calendar use these personal groups predominantly. These service teams can provide their own implementations. For example, Mail Streams in Zoho Mail. 

On creating a group, you become the group admin by default, where demoting yourself is not possible. The other users you add will have the Member role by default. You can later assign the Moderator role to required users. The permissions assigned to admins, moderators, and members are summarized below:

Permissions
Admin
Moderator
Member
Edit group details
Invite person to a group
Delete a group
Unsubscribe from a group
Convert a member to moderator
Delete a group member
Reinvite or delete an invitation

Some points to note:
  1. The people you invite will receive an invitation to their email address. Only on accepting, they get added to the group as members.
  2. A maximum of 10 invites can be sent within 24 hours. Each invite can include multiple users.
  3. The maximum member limit for a group depends on the data center (DC) your account belongs to. For example, a maximum of 150 members can be added to a group that belongs to the US data center. And for all other DCs, the maximum members limit is 30 only.

How to create a group?

The organization policy can decide who could create groups.
  1. Sign in to accounts.zoho.com
  2. Click Groups in the left menu.
  3. Click Create.
  4. Enter Group Name.
  5. (Optional) Enter Group Description.
  6. Select the members to add using the Initial Members dropdown.
    Info
    Only your personal contacts can be added as members while creating the group. To add people who are not your contacts, refer to the next section.
  7. Click Create.

How to invite users who are not in your Contacts?

  1. Sign in to accounts.zoho.com.
  2. Click Groups in the left menu.
  3. Select the group and click the invite icon.
  4. Enter the email addresses of the people to invite.
  5. Click Invite (If the invited user doesn't have a Zoho account, they will be asked to sign up).

How to edit group details?

  1. Sign in to accounts.zoho.com.
  2. Click Groups in the left menu.
  3. Select the group and click the edit icon .
  4. Edit the group details.
  5. Click Update.

How to unsubscribe from a group?

  1. Sign in to accounts.zoho.com.
  2. Click Groups in the left menu.
  3. Select the group and click .
  4. Click Continue to unsubscribe from the group.

How to convert a group member into a moderator?

  1. Select the group and go to the Members tab.
  2. Hover over the member and click the more options icon .
  3. Click Make Moderator.

How to delete a group member?

  1. Select the group.
  2. Go to the Members tab.
  3. Hover over the member and click the more options icon .
  4. Click Delete.

How to reinvite or delete a pending invitation?

  1. Select the group.
  2. Go to the Pending Invitations tab.
  3. Hover over the invite and click the more options icon.
  4. Select Reinvite or Delete.

How to delete a group?

  1. Sign in to accounts.zoho.com.
  2. Click Groups in the left menu.
  3. Select the group and click the delete icon .
  4. Click Continue to delete the group.

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