What is meant by IP address?

What is IP restriction?

Case 1: Secure your personal Zoho account

Case 2: Secure your organization users' accounts

Note: In these two scenarios, once an IP restriction is applied, the Zoho account can only be accessed from the configured IP addresses. When trying to access from an IP address that is not included, access will be denied for the user.

How to add an allowed IP address

You can configure IP restriction by adding IP addresses of the required networks as allowed IP addresses. You have the option to add:

1. Your current IP address
   
2. A static IP address
3. A range of IP addresses (i.e., you can set a range of addresses as allowed instead of adding individual IPs as static IP addresses)

Warning: The addresses you enter must be static gateway IPs and not dynamic IP addresses, as it might lead to your account getting locked. If you do not know your default gateway address, consult your admin.

To add allowed IP address for your account

1. Sign in to accounts.zoho.com.
2. In the left menu, click Security.
   
3. Click Add Allowed IP Address under Allowed IP Address.
   
4. Select your current IP address or manually enter the required IP address or range of IP addresses.
5. Click Next.
6. Name the IP Address, then click Add.

To add allowed IP address for your organization (as an administrator)

1. Zoho One
2. Zoho Directory
3. Zoho Mail
4. Zoho CRM

Note: Whitelisting IP addresses prevents unauthorized access and strengthens your organization's security. Once this is configured, you will only be able to access your organization from the allowed IP addresses.

What to do if you get locked out of your account