Tracking Account Activities with OneAuth Notifications
With the release of OneAuth Version 3.8, we've introduced the Notifications feature. This feature ensures that you never miss important security alerts or key activities related to your Zoho account.
Key Features
Grouped Notifications
The new notifications are grouped into different categories for clarity and easy management. You can apply filters to view specific types of notifications:
- All - Displays all account and OneAuth-related activities.
- MFA - Covers Multi-Factor Authentication (MFA) based account activities like MFA enabling/ disabling and authentication details.
- Org Policy - Tracks policies implemented by your organization, such as IP restrictions.
- Approvals - Monitors sign-in approvals and session creation.
- Account - Includes all account related activities like profile updates and password changes.
- Suspicious login attempts - Flags unauthorized or suspicious login attempts.
By default, the All filter is selected. This allows you to view all notifications at a glance.
Critical Notifications
Some notifications are marked as Critical for your immediate attention and may require action to enhance your account security.
Where to find Notifications
You can access notifications directly from the OneAuth app:
- Open the OneAuth app.
- Tap the Notifications tab in the bottom tray. Your recent notifications will be listed.
- Tap the filter icon in the top-right corner to filter notifications.
- Tap the sort icon in the top-right corner to adjust the order of notifications.
By default, notifications appear in descending order (newest first).
Frequently Asked Questions (FAQs)
1. How many months of notification history is available?
OneAuth stores notifications for up to the last 3 months.
2. Which Data Centers (DCs) support this feature?
Notifications are available in all DCs except the UK and CA, which will be added soon.
3. What should I do if I am not receiving in-app notifications?
If you’re not receiving in-app notifications, try the following:
- Pull down to refresh on the Notifications page.
- Ensure you have an active internet connection.
- Contact Support if the issue persists.
What's Next?
We are continuously working on improving OneAuth’s notification system to enhance your security and account management experience. Stay tuned for more updates!
For any questions or feedback, write to us at support@zohoaccounts.com.
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