Secure Zoho account with MFA - Use alternate sign-in modes | OneAuth

Use alternate sign-in modes

There maybe times where your network is poor and you're unable to scan the QR code or receive push notifications from OneAuth. In that case OneAuth's alternate verification allows you to switch between other sign-in modes such as TOTP or scan QR for verification.

What to do if my preferred sign-in mode doesn't work?

  1. Go to accounts.zoho.com.
  2. Enter your email address, then click Next.
  3. Enter your password, then click Next. You will get redirected to MFA verification page.
    Note: If you've enabled passwordless sign-in for your Zoho account, you will directly get redirected to MFA verification page once you enter the email address
  4. Click Sign in another way at the bottom of the page.
  5. Select any one of the alternate verification option.
  6. Open the OneAuth app, then tap Sign in another way on the MFA tab.
  7. Complete the verification by either entering the time-based OTP or scanning the QR code.

    Access your files securely from anywhere

      Zoho CRM Training Programs

      Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

      Zoho CRM Training
        Redefine the way you work
        with Zoho Workplace

          Zoho DataPrep Personalized Demo

          If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

          Zoho CRM Training

            Create, share, and deliver

            beautiful slides from anywhere.

            Get Started Now


              Zoho Sign now offers specialized one-on-one training for both administrators and developers.

              BOOK A SESSION






                          Quick Links Workflow Automation Data Collection
                          Web Forms Enterprise Begin Data Collection
                          Interactive Forms Workplace Data Collection App
                          Encrypted Forms Customer Service Accessible Forms
                          Digital Forms Marketing Forms for Small Business
                          HTML Forms Education Forms for Enterprise
                          Contact Forms E-commerce Forms for any business
                          Lead Generation Forms Healthcare Forms for Startups
                          Wordpress Forms Customer onboarding Order Forms for Small Business
                          No Code Forms Construction RSVP tool for holidays
                          Free Forms Travel
                          Prefill Forms Non-Profit

                          Intake Forms Legal
                          Mobile App
                          Form Designer HR
                          Mobile Forms
                          Card Forms Food Offline Forms
                          Assign Forms Photography
                          Mobile Forms Features
                          Translate Forms Real EstateKiosk in Mobile Forms
                          Electronic Forms

                          Notification Emails for Forms Alternatives
                          Holiday Forms Google Forms alternative 
                          Form to PDF Jotform alternative





                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                Manage your brands on social media

                                                  Zoho Desk Resources

                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                    Zoho Marketing Automation

                                                      Zoho Sheet Resources

                                                       

                                                          Zoho Forms Resources


                                                            Secure your business
                                                            communication with Zoho Mail


                                                            Mail on the move with
                                                            Zoho Mail mobile application

                                                              Stay on top of your schedule
                                                              at all times


                                                              Carry your calendar with you
                                                              Anytime, anywhere




                                                                    Zoho Sign Resources

                                                                      Sign, Paperless!

                                                                      Sign and send business documents on the go!

                                                                      Get Started Now




                                                                              Zoho TeamInbox Resources



                                                                                      Zoho DataPrep Resources



                                                                                        Zoho DataPrep Demo

                                                                                        Get a personalized demo or POC

                                                                                        REGISTER NOW


                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now









                                                                                                              • Related Articles

                                                                                                              • Alternate Verification

                                                                                                                There maybe times where your network is poor and you're unable to scan the QR code or receive push notifications from OneAuth. In that case OneAuth's alternate verification allows you to switch between other sign-in modes such as TOTP or scan QR for ...
                                                                                                              • Set up OneAuth for your Zoho account

                                                                                                                Info: This article explains the working of OneAuth and how you can set it up to secure your Zoho account. If you don't have a Zoho account, but want to secure your other non-Zoho accounts, check out OneAuth's OTP Authenticator. How OneAuth works Zoho ...
                                                                                                              • Recover OneAuth account

                                                                                                                Zoho OneAuth offers a secure way to sign in to your Zoho account and other 2FA supported online accounts. However, there may be instances where you could get locked out of your OneAuth account, such as: You uninstalled OneAuth from your device ...
                                                                                                              • Set up MFA for Zoho account

                                                                                                                Info: This article explains the working of OneAuth and how you can set it up to secure your Zoho account. If you don't have a Zoho account, but want to secure your other non-Zoho accounts, check out OneAuth's OTP Authenticator. How OneAuth works Zoho ...
                                                                                                              • Stuck in a loop. OneAuth asks for sign-in approval from OneAuth itself.

                                                                                                                What happened? OneAuth becomes the gateway to access your account if you haven't configured any other MFA modes, such as SMS-based OTP, Time-based OTP, or YubiKey. Hence, this issue may arise when you reinstall the OneAuth app on your device and try ...
                                                                                                                Wherever you are is as good as
                                                                                                                your workplace

                                                                                                                  Resources

                                                                                                                  Videos

                                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                  eBooks

                                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                  Webinars

                                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                  CRM Tips

                                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                                    Zoho Show Resources