Zoho Analytics is an on-demand reporting and business intelligence solution that helps you derive insights on your business data through its powerful reporting and analytical capabilities. You can create dynamic reports in minutes, with no IT help.
It offers the following important capabilities:
Stripe Subscriptions Advanced Analytics integration powered by Zoho Analytics enables you as a business owner to proactively manage and drive your business with deep analytical insights. With Zoho Analytics you can slice and dice your subscription data, derive & analyze key SAAS subscription metrics such as revenue, growth rate, churn rate, cancellation rate, customer growth rate and do much more.
This brings in all the capabilities of Zoho Analytics described above to Stripe Subscriptions users.
Also refer,
After configuring the connector, you might have to wait about five minutes for the connection to be established. You will receive an email notification once the import is complete. If you access the database before the initial fetch, it will not display any data.
The import/sync process of your Stripe Subscriptions data can sometimes fail due to some technical glitch. You will receive a mail notification of the occurrence. Let's look at the two cases associated with this issue.
Case 1: You will receive the Setup Process Failed mail when there is a failure during the initial fetch. In this case, we request you to:
If the issue persists, please write to onprem-support@zohoanalytics.com.
Case 2: You will receive the Synchronization Failed mail if there is a failure during the data synchronization process. In this case, Zoho Analytics will retry the data sync process. You will be notified again in case of a failure. Please note that the import schedule will get suspended after five successive failures. In such cases, please write to onprem-support@zohoanalytics.com.
You can choose to synchronize your data at these intervals mentioned below.
Yes, you can edit the Stripe Subscriptions connector setting if you are the Account admin who had set up the connector for Zoho Analytics.
To do so,
Yes. To synchronize your data on ad hoc basis:
Note:
To fetch the entire data, click the Full data fetch link. This will fetch the entire data from Stripe Subscriptions and therefore will take a few additional minutes.
Yes. To set up Stripe Subscriptions advanced analytics in an existing workspace:
Your Stripe Subscriptions data will be imported into your workspace. Refer to this setup presentation.
At present, we do not provide an option in the user interface. If you require this transfer, please mail to onprem-support@zohoanalytics.com and we will do this for you.
Once the transfer is done, the new administrator must log in to their Zoho Analytics account and follow the below steps.
You can easily create custom reports in the form of charts, pivot tables, summary and tabular views in Zoho Analytics. Click the corresponding links to learn more about creating reports. These reports can also be organized together to form intuitive dashboards. Refer this documentation to learn more about creating dashboards.
You can create reports using the data from the following modules:
Zoho Analytics supports a wide variety of reports, in the form of charts, pivot tables, summary views and tabular views. To know more about the various types of reports, click here. To know more about dashboards and KPI widgets, click here.
Formulas are calculations that you could define using the powerful formula engine in Zoho Analytics to help create required reports. Refer Adding Formulas in Zoho Analytics to know more.
You can create a custom formula by clicking Add > Formula Column in a Table. Refer the Custom Formulas section in the Zoho Analytics help document.
The default formulas added by Zoho Analytics are listed below. You can view these formulas by opening the corresponding table and selecting Add > Edit Formulas from the toolbar. (learn more about the important KPI metrics for Subscription Analytics)
The following are the default formulas in the Subscriptions table:
Formula Name | Formula | Formula Type | Description |
Active Subscriptions | Aggregate | Countif("Subscriptions"."Is Active Subscription?"='Yes') | Displays the count of active subscriptions. |
Cancelled Subscriptions | Aggregate | countif("Subscriptions"."Is Active Subscription?"='No') | Displays the count of cancelled subscriptions. |
Churns | Aggregate | countif("Subscriptions"."Ended At" < now()) | Displays the number of people who have unsubscribed. |
Churn Rate | Aggregate | ("Subscriptions"."Churns"/"Subscriptions"."Active Subscriptions")*100 | Displays the churn rate percentage of customers who have unsubscribed |
No. Of Subscriptions | Aggregate | count("Subscriptions"."Id") | Displays the number of subscriptions |
All Active Subscriptions | Aggregate | Count(if("Subscriptions"."Is Active Subscription?"='Yes',1,null)) | Displays the count of all subscriptions |
Is Active Subscription? | Formula Column | if("Subscription State" = 'Active','Yes','No') | Displays 'Yes' if the subscription is active and 'No' if the subscription is inactive |
Period Active in Months | Formula Column | dateandtimediff(MONTH,"Created Time",ifnull("Ended At",now())) | Displays the active period of subscription in months |
Subscription State | Formula Column | if("Canceled At" is null and "Ended At" is null,'Active','Inactive') | Displays if the subscription is active or inactive. |
The following are the default formulas in the Invoices table:
Formula Name | Formula | Formula Type | Description |
Discount Amount | Formula Column | "Total"-"Tax"-"Subtotal" | Displays the discounted amount |
Paid Invoice Value | Aggregate | sumIf("Invoices"."Is Paid?","Invoices"."Subtotal",0) | Displays the Paid Invoice Value |
MRR | Aggregate | sum(Ifnull("Invoices"."Subtotal",0)) - ifnull("Invoices". "Discounts",0) |
Displays the Monthly Recurring Revenue |
MRR from New Subscriptions |
Aggregate | sumIf(month("Subscriptions"."Start Time") = month ("Invoices"."Date") and Year ("Subscriptions". "Start Time") = year ("Invoices"."Date"), ifnull("Invoices". "Subtotal",0),0) - ifnull("Invoices"."Discounts",0) |
Displays the Monthly Recurring Revenue for new subscriptions |
MRR from Existing |
Aggregate | "Invoices"."MRR"-"Invoices"."MRR from New Subscriptions" | Displays the Monthly Recurring Revenue for recurring / existing subscriptions. |
ARPU | Aggregate | "Invoices"."MRR"/distinctcount("Subscriptions"."Customer Id") | Displays the Average Revenue per User |
New Subscriptions | Aggregate | countif(month("Subscriptions"."Start Time")=month ("Invoices"."Date") and Year("Subscriptions"."Start Time") =year("Invoices"."Date"),"Invoices"."Id",0) |
Displays the count of new subscriptions every month |
ARPU for new Users | Aggregate | sumif(month("Subscriptions"."Start Time") = month("Invoices"."Date") and Year("Subscriptions"."StartTime")= year ("Invoices"."Date"), "Invoices"."Subtotal",0) / distinctcount("Subscriptions"."Customer Id") |
Displays the Average Revenue per User |
ARPU Existing Users | Aggregate | "Invoices"."ARPU"-"Invoices"."ARPU for new Users" | Displays the Average Revenue per Existing User |
LTV | Aggregate | Sumif("Subscriptions"."Canceled At" is not null,"Invoices"."Subtotal",0) | Displays the Life Time Value |
Average LTV | Aggregate | Avgif("Subscriptions"."Canceled At" is not null,"Invoices"."Subtotal",0) | Displays the Average Life Time Value |
Unpaid Invoice Count | Aggregate | count("Invoices"."Id")-Countif("Invoices"."Is Paid?") | Displays the count of unpaid invoices |
Unpaid Invoice Value | Aggregate | Sumif("Invoices"."Is Paid?",0,"Invoices"."Subtotal") | Displays the value of unpaid invoices |
Discounts | Aggregate | Sumif("Coupons"."Amount Off" is not null,"Coupons". "Amount Off","Coupons"."Percent Off" * "Invoices"."Subtotal"/100) |
Displays the total discount |
YTD Revenue | Aggregate | YTD(sum(Ifnull("Invoices"."Subtotal",0))- ifnull("Invoices"."Discounts",0) ,"Invoices"."Date") |
Displays the Year to Date Revenue |
The following are the default formulas in the Charges table:
Formula Name | Formula | Formula Type | Description |
Failed Charges Count | Aggregate | Countif("Charges"."Status"='failed') | Displays the total count of failed charges |
Net Charges | Aggregate | Sumif("Charges"."Captured","Charges"."Amount"-"Charges". "Amount Refunded", 0) |
Displays the net value of charges |
Failed Charges | Aggregate | Sumif("Charges"."Status"='failed',"Charges"."Amount") | Displays the total value of failed charges |
Refund Amount | Aggregate | Sumif("Charges"."Refunded","Charges"."Amount Refunded",0) | Displays the amount to be refunded |
Overall Captured Charge | Aggregate | Sumif("Charges"."Captured","Charges"."Amount",0) | Displays the Overall Captured Charge |
No, you cannot add/modify data in the Stripe Subscriptions data tables. Data from Stripe Subscriptions application will automatically get synced into Zoho Analytics in the different tables (one table for one form). You cannot edit any of this data or add new data records from within Zoho Analytics.
However, you can add new tables and add/import data into that, to create reports combining it with the data from Stripe Subscriptions.
No, you cannot add new columns. But, you can add Formula Columns and Aggregate Formulas (i.e., calculated fields) to these tables to help you create powerful reports. Refer Adding Formulas to know more on this.
Yes, you can add new data tables. Click Create > New Table to add a new table in the existing Stripe Subscriptions workspace.
With this feature, you can import data from other sources or add them manually into your workspace to analyze and create reports combining this with your Stripe Subscriptions data. You can also import data from other business applications like Google Analytics, Salesforce CRM etc.
Refer:
Yes, you can combine data from your other sources with your Stripe Subscriptions application data for analysis.
To do this, you need to add/import a new data table into the Stripe Subscriptions workspace as explained in the previous question and then define a look-up to join it with the table from Stripe Subscriptions.
To define a lookup relationship between two tables, it is essential that the tables have at least one column which is common between them. Follow the below steps to look up a column from Stripe Subscriptions along with the data from any other source.
Yes, you can join data from multiple tables to create the reports. Refer to the previous question for detailed help on this.
Zoho Analytics allows you to pull the data required by writing standard SQL SELET Queries. This feature is called Query tables, using which you can also combine data from different tables and create reports from the same. Click here to learn more.
You can import and analyze data from all the applications that Zoho Analytics offers integration with. Please refer to our Integrations page to know more.
To import data from the third party business apps,
A lookup relationship will not be created automatically between the Stripe Subscriptions modules and the modules of the application that you are trying to import. You will have to manually link the tables using a look-up relationship.
To manually create a lookup relationship refer this documentation.
You can easily share the reports that you create with the other users in your organization. Refer the Sharing and Collaboration help page for more details on this.
Once you privately share a report to your colleagues, they will be able to access the reports. Click here to learn how to access these shared reports.
When a Stripe Subscriptions Administrator configures the Stripe Subscriptions - Zoho Analytics, the tables, and reports will be available only to them, by default. The Administrator has to share the workspace with other members of the company.
To know more, refer the Sharing and Collaboration help page.
If you add a user as a Workspace Admin in the Stripe Subscriptions workspace created in Zoho Analytics (Refer Managing Users in Zoho Analytics, to know how to addWorkspace Admins), the user will be able access all the data & reports, create new reports and do any operation that you could do on the workspace.
To know more, refer the Sharing and Collaboration help page.
This is the expected behavior. If the user being shared to is a workspace admin, they can edit the reports. If a normal user wants to edit a report, they can save the report in their account under a different name using the Save As option, after which it can be edited.
You can access the reports that you create by logging into Zoho Analytics.
Yes, you can. Refer the topic Apply filter criteria.
Yes, you can export the report/dashboard in various file formats such as CSV, EXCEL, PDF, HTML, and Image. Click to know more.
In order to print the report/dashboard, you first need to export it. You can export the report in various file formats such as CSV, EXCEL, PDF, HTML and Image. Click to know more.
Note: If you are a user to whom a report has been shared and you want to take a print, ensure that you are provided with the Export permission on the report by the Workspace Admin.
If you are the Account Admin of the Zoho Analytics connector or a Workspace Admin, you can schedule reports and dashboards to be emailed automatically. Refer the email schedule section.
You can easily embed the reports & dashboards created in Zoho Analytics in your website, web application or blog. Refer this documentation to know more.
We offer 24x5 technical support (Monday to Friday). If you need our assistance, kindly mail your questions to onprem-support@zohoanalytics.com.
You can also reach us on our toll-free numbers:
Certainly. Please register for a demo on this page.
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