Startup issue - Applicable for all Linux platforms

Startup issue - Applicable for all Linux platforms

Error trace
  1. [08:41:49:231]|[04-09-2020]|[com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer]|[INFO]|[19]: ErrorStream ::: /home/zoho/Analytics/pgsql/bin/psql: error while loading shared libraries: libtinfo.so.5: cannot open shared object file: No such file or directory|

Fix

The below command will install the dependency

sudo yum install ncurses-compat-libs

The below commands can be used to start the product and run the product in the background when the terminal is closed.

>nohup sh app_ctl.sh run &
>disown



    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION








                                You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                    Manage your brands on social media

                                      Zoho Desk Resources

                                      • Desk Community Learning Series


                                      • Digest


                                      • Functions


                                      • Meetups


                                      • Kbase


                                      • Resources


                                      • Glossary


                                      • Desk Marketplace


                                      • MVP Corner


                                      • Word of the Day


                                        Zoho Marketing Automation

                                          Zoho Sheet Resources

                                           

                                              Zoho Forms Resources


                                                Secure your business
                                                communication with Zoho Mail


                                                Mail on the move with
                                                Zoho Mail mobile application

                                                  Stay on top of your schedule
                                                  at all times


                                                  Carry your calendar with you
                                                  Anytime, anywhere




                                                        Zoho Sign Resources

                                                          Sign, Paperless!

                                                          Sign and send business documents on the go!

                                                          Get Started Now




                                                                  Zoho TeamInbox Resources



                                                                          Zoho DataPrep Resources



                                                                            Zoho DataPrep Demo

                                                                            Get a personalized demo or POC

                                                                            REGISTER NOW


                                                                              Design. Discuss. Deliver.

                                                                              Create visually engaging stories with Zoho Show.

                                                                              Get Started Now







                                                                                            You are currently viewing the help articles of Sprints 1.0. If you are a user of 2.0, please refer here.

                                                                                            You are currently viewing the help articles of Sprints 2.0. If you are a user of 1.0, please refer here.



                                                                                                  • Related Articles

                                                                                                  • Auto start Zoho Analytics On-Premise in Linux

                                                                                                    1. Open "StartServer.sh" present in <Zoho/Analytics/bin> and add the below content nohup sh app_ctl.sh run & 2.      Execute the below commands $ sudo chmod +x /etc/rc.local $ sudo vi /etc/rc.local 3.      Add the file path (StartServer.sh) that ...
                                                                                                  • Unable to start or access the application after upgrading to 4600 or 4610

                                                                                                    Issues: Unable to start or access the application after upgrading to 4600 or 4610 version. Case 1: The application fails to start. Case 2: The application was started successfully, but couldn't access the UI Root cause: A few files were missing in ...
                                                                                                  • Application fails to start on 443 even after changing the port successfully - LINUX environment

                                                                                                    The attempt to change the host port to 443 fails in Linux environment. The port is not being used by any other application. To overcome it, we can use AUTHBIND. 1.      Download AUTHBIND using below command ...
                                                                                                  • Data sync issue - Live connect

                                                                                                    Issue: The data level changes and row addition at the DB level is not getting updated in Zoho Analytics Onpremise even after performing "Sync Design" from data source. Analysis: Tried to remove the table from the data source and re-add it again, the ...
                                                                                                  • Steps to generate Unique Machine ID on Windows and Linux

                                                                                                    For Windows (for builds above 4350) ​         1. Open command prompt and go to this location Zoho\Analytics\bin         2. Execute the file UniqueID.exe and get the machine ID.         3. Please share the machine ID to the support team at ...
                                                                                                    Wherever you are is as good as
                                                                                                    your workplace

                                                                                                      Resources

                                                                                                      Videos

                                                                                                      Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                      eBooks

                                                                                                      Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                      Webinars

                                                                                                      Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                      CRM Tips

                                                                                                      Make the most of Zoho CRM with these useful tips.



                                                                                                        Zoho Show Resources