Zoho Analytics Accessibility Conformance Report WCAG Edition
VPAT® Version 2.5
Report Date: 24 September, 2025
Product Description: Zoho Analytics helps to integrate and blend data from multiple data sources. It helps you gain a holistic view of your business through visualization and analytics, and make informed decisions.
Contact Information: support@zohoanalytics.com
Notes:
- This report’s scope is limited only to all the landing pages including home page, explorer page, and org settings page as of now.
- WCAG level AAA is not supported and hence the table view has been removed in this report.
Evaluation Methods Used:
- The assessment was conducted using manual testing. For manual testing, we have used
- Wave tool (Chrome extension)
- Silk-tide extension tool (Chrome extension)
- Accessibility insights for web (Chrome extension)
- Manual testing was conducted using VoiceOver on macOS.
Applicable Standards/Guidelines
This report covers the degree of conformance for the following accessibility standards/guidelines:
| Standard/Guideline | Included In Report |
| Web Content Accessibility Guidelines 2.0 | Level A (Yes) Level AA (Yes) Level AAA (No) |
| Web Content Accessibility Guidelines 2.1 | Level A (Yes) Level AA (Yes) Level AAA (No) |
| Web Content Accessibility Guidelines 2.2 | Level A (Yes) Level AA (Yes) Level AAA (No) |
Terms
The terms used in the Conformance Level information are defined as follows:
- Supports: The functionality of the product has at least one method that meets the criterion without known defects, or meets with equivalent facilitation.
- Partially Supports: Some functionality of the product does not meet the criterion.
- Does Not Support: The majority of product functionality does not meet the criterion.
- Not Applicable: The criterion is not relevant to the product.
- Not Evaluated: The product has not been evaluated against the criterion. This can only be used in WCAG Level AAA criteria.
- Obsolete and removed: This criterion is removed and is not applicable in this guideline.
WCAG 2.x Report
Note: When reporting on conformance with the WCAG 2.x Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.
Table 1: Success Criteria, Level A
| Criteria | Conformance Level | Remarks and Explanations |
| 1.1.1 Non-text Content (Level A) | Supports | |
| 1.2.1 Audio-only and Video-only (Prerecorded) (Level A) | Not Applicable | |
| 1.2.2 Captions (Prerecorded) (Level A) | Not Applicable | |
| 1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A) | Not Applicable | |
| 1.3.1 Info and Relationships (Level A) | Does Not Support | Implemented in all side panes and dialogs. |
| 1.3.2 Meaningful Sequence (Level A) | Partially Supports | The order in which the screen reader recognizes the content does not match the order in which it is shown in some places. |
| 1.3.3 Sensory Characteristics (Level A) | Partially Supports | |
| 1.4.1 Use of Color (Level A) | Supports | Links are distinguished through color and we have provided an option to switch to Accessible Mode in which the links will be underlined |
| 1.4.2 Audio Control (Level A) | Not Applicable | Audio content capability is not present. |
| 2.1.1 Keyboard (Level A) | Partially Supports | |
| 2.1.2 No Keyboard Trap (Level A) | Partially Supports | |
| 2.1.4 Character Key Shortcuts (Level A 2.1 and 2.2) | Partially Supports | Option to customize keyboard Character Key Shortcuts is missing. |
| 2.2.1 Timing Adjustable (Level A) | Partially Supports | Not handled in notification messages. (The timing of notification display is not subject to user configuration; control over the notification's presentation remains outside of user discretion). |
| 2.2.2 Pause, Stop, Hide (Level A) | Partially Supports | Not handled in hotspot and notification. (The timing of notification display is not subject to user configuration; control over the notification's presentation remains outside of user discretion) |
| 2.3.1 Three Flashes or Below Threshold (Level A) | Partially Supports | Not supported in hotspot (Flash animation will be present) |
| 2.4.1 Bypass Blocks (Level A) | Partially Supports | |
| 2.4.2 Page Titled (Level A) | Supports | |
| 2.4.3 Focus Order (Level A) | Partially Supports | |
| 2.4.4 Link Purpose (In Context) (Level A) | Partially Supports | Links with the help text don’t provide enough context for screen reader users. |
| 2.5.1 Pointer Gestures (Level A 2.1 and 2.2) | Not Applicable | |
| 2.5.2 Pointer Cancellation (Level A 2.1 and 2.2) | Supports | |
| 2.5.3 Label in Name (Level A 2.1 and 2.2) | Supports | |
| 2.5.4 Motion Actuation (Level A 2.1 and 2.2) | Not Applicable | |
| 3.1.1 Language of Page (Level A) | Supports | |
| 3.2.1 On Focus (Level A) | Supports | |
| 3.2.2 On Input (Level A) | Supports | |
| 3.2.6 Consistent Help (Level A 2.2 only) | Supports | |
| 3.3.1 Error Identification (Level A) | Not Applicable | |
| 3.3.2 Labels or Instructions (Level A) | Partially Supports | |
| 3.3.7 Redundant Entry (Level A 2.2 only) | Partially Supports | |
| 4.1.1 Parsing (Level A) | Obsolete and removed | This criterion was originally adopted to address problems that assistive technology had, when directly parsing HTML. Assistive technology no longer has any need to parse HTML directly. Consequently, these problems either no longer exist or are addressed by other criteria. This criterion no longer has utility and is therefore removed. |
| 4.1.2 Name, Role, Value (Level A) | Partially Supports |
Table 2: Success Criteria, Level AA
| Criteria | Conformance Level | Remarks and Explanations |
| 1.2.4 Captions (Live) (Level AA) | Not Applicable | Audio content capability is not present. |
| 1.2.5 Audio Description (Prerecorded) (Level AA) | Not Applicable | Audio content capability is not present. |
| 1.3.4 Orientation (Level AA 2.1 and 2.2) | Supports | |
| 1.3.5 Identify Input Purpose (Level AA 2.1 and 2.2) | Supports | |
| 1.4.3 Contrast (Minimum) (Level AA) | Supports | |
| 1.4.4 Resize Text (Level AA) | Supports | |
| 1.4.5 Images of Text (Level AA) | Supports | |
| 1.4.10 Reflow (Level AA 2.1 and 2.2) | Supports | |
| 1.4.11 Non-text Contrast (Level AA 2.1 and 2.2) | Supports | |
| 1.4.12 Text Spacing (Level AA 2.1 and 2.2) | Does Not Support | We have overridden line-height in many areas. |
| 1.4.13 Content on Hover or Focus (Level AA 2.1 and 2.2) | Supports | |
| 2.4.5 Multiple Ways (Level AA) | Partially Supports | |
| 2.4.6 Headings and Labels (Level AA) | Supports | |
| 2.4.7 Focus Visible (Level AA) | Supports | |
| 2.4.11 Focus Not Obscured (Minimum) (Level AA 2.2 only) | Supports | |
| 2.5.7 Dragging Movements (Level AA 2.2 only) | Does Not Support | Dragging movement in custom view does not have a single pointer option to move up and down. |
| 2.5.8 Target Size (Minimum) (Level AA 2.2 only) | Partially Supports | The default cursor size is 16*16 px |
| 3.1.2 Language of Parts (Level AA) | Partially Supports | We provide translations every three months. During this period, any newly added text is not translated. In this case, there is no indication that the sentence is in English. |
| 3.2.3 Consistent Navigation (Level AA) | Supports | |
| 3.2.4 Consistent Identification (Level AA) | Supports | |
| 3.3.3 Error Suggestion (Level AA) | Supports | |
| 3.3.4 Error Prevention (Legal, Financial, Data) (Level AA) | Supports | |
| 3.3.8 Accessible Authentication (Minimum) (Level AA 2.2 only) | Not Applicable | |
| 4.1.3 Status Messages (Level AA 2.1 and 2.2) | Supports |
Legal Disclaimer
© 2025, Zoho Corporation Pvt. Ltd.
All information provided in this Accessibility Conformance Report represents the current view of Zoho. It is prepared by Zoho considering the criteria outlined in the ITI’s “VPAT International Edition 2.5" by self-evaluation.
Zoho cannot guarantee the accuracy of the information published in this report after the date of publication. The customer is responsible for ensuring that the product meets the customer’s requirements and is compliant with laws applicable to it.
The availability of some features of the product as described in this report may be dependent on your subscription/service plan, which may be subject to additional payments. Any add-ons, mobile applications, or extensions to the product are not covered under this report unless explicitly mentioned in this report.
The content is subject to change without notice. Any modification to the product will render some or all part of this report inapplicable. Zoho does not make warranty of any kind, express or implied, in this report.
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