IT & Help Desk Analytics
Advanced Analytics for Zoho FSM
Zoho Field Service Management (FSM) is a cloud-based field service management platform that helps businesses automate and manage the full lifecycle of field service operations, from work order creation, scheduling, dispatching, and real-time tracking ...
Advanced Analytics for Zoho Voice
Zoho Voice is a cloud-based telephony (VoIP) and business phone system, designed to help businesses make and receive calls, manage phone numbers, and run call operations. The Advanced Analytics Connector for Zoho Voice helps you analyze call and ...
Advanced Analytics for Intercom
Advanced Analytics for Intercom The Advanced Analytics for Intercom helps you manage, analyze, and gain insights from data collected through Intercom. With this integration, you can easily explore key metrics related to customer communication, ...
Advanced Analytics for Live Agent
Advanced Analytics for LiveAgent enables you to probe and identify bottlenecks within the support process, take measures to solve recurring problems, and optimize resource allocation within the help desk team. It helps you have a comprehensive view ...
Service Now
The advanced analytics connector seamlessly integrates with ServiceNow, allowing you to create intuitive reports and live dashboards for a high level view of your help desk, with the ability to drill down into specifics. Advanced Analytics for ...
Freshdesk Advanced Analytics
Advanced Analytics for Freshdesk helps you monitor and improve your help desk productivity. It enables you to gain a complete view about the ticket trends, and keep track of key metrics like ticket volume and distribution, response time, resolution ...
Zoho Desk Advanced Analytics
Zoho Analytics advanced analytics for Zoho Desk enables you to easily analyze your data in Zoho Desk and keep track of key help desk metrics. This helps support managers slice and dice their help desk data to create and analyze reports such as ...
Zendesk Advanced Analytics
Zoho Analytics advanced analytics for Zendesk enables you to easily analyze your data in Zendesk and keep track of key help desk metrics. This helps support managers slice and dice their help desk data and create and analyze reports such as agents' ...
Teamwork Desk Advanced Analytics
Zoho Analytics advanced analytics for Teamwork Desk enables you to easily analyze your helpdesk data in Teamwork Desk. With this, you can easily slice and dice your helpdesk data, derive key metrics and transform them into actionable insights with ...
Site24x7
Advanced Analytics for Site24x7 allows you to analyze your end-user experience with powerful analytics. This helps you in improving your service/platform availability with meaningful insights on outages, alarms, monitors, and infrastructure. You can ...
ME ServiceDesk Plus On-Demand
The Zoho Analytics Advanced Analytics for ManageEngine ServiceDesk Plus enables you to easily analyze your ServiceDesk Plus On-Demand (SDP) data. Its intuitive drag-and-drop interface allows you to quickly create insightful reports and dashboards. ...
ME ServiceDesk Plus On-premise
The Zoho Analytics Advanced Analytics for ManageEngine ServiceDesk Plus On-Premises enables you to easily analyze your ServiceDesk Plus (SDP) data. Its intuitive drag-and-drop interface allows you to quickly create insightful reports and dashboards. ...
ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus Advanced Analytics The Zoho Analytics Advanced Analytics for ManageEngine ServiceDesk Plus enables you to easily analyze your ServiceDesk Plus data. With this connector, you can create insightful reports & dashboards ...
ManageEngine SupportCenter Plus
The Zoho Analytics Advanced Analytics for ManageEngine SupportCenter Plus enables you to easily analyze your SupportCenter Plus (SCP) data. Its intuitive drag-and-drop interface allows you to quickly create insightful reports and dashboards. Customer ...