Note: You can also import data from your SQL Server database using the Upload Tool. Refer here to know more on this. However, we recommend using the Databridge as you can import data right from the Zoho Analytics user interface.

1. How do I install Zoho Databridge?

2. How do I import data from the SQL Server database using Zoho Databridge?

To import data from local SQL Server database, it is mandatory to install Zoho Databridge. Refer to the previous question to know how to Install.

3. How to import data into Zoho Analytics using SSL certificate?

1. Without Certificate
   
2. With Certificate
   

4. How long does it take for the data to be imported into Zoho Analytics?

Import will take from a few minutes to hours depending on the volume of the data. Please note that, if you access the Workspace before the initial fetch, it will not display any data.

5. How can I edit the Import setup?

You can edit the import setup anytime needed by following the steps below.

1. Open the Workspace.
2. Click Data Source from the left bar. 
3. All data sources for this Workspace will be listed. Click the SQL Server data source you want to edit. 
4. The Data Source page will open. Modify the settings as needed. 

6. How can I schedule Import from SQL Server database?

Zoho Analytics allows you to schedule the import anytime. You can schedule the import for an existing table by following the steps below. 

1. Open the Workspace.
2. Click  Data Source  from the left bar. 
3. All data sources for this Workspace will be listed. Click the SQL Server data source which you want to schedule the import.
4. The  Data Source  page will open. Click  Sync Setting.  
5. The  Local Database - Synchronization Settings  will open.
   
    
    
6. Select the schedule interval you need in the Repeat drop-down. Supported intervals are:
   
   • Not Scheduled
   • Every 'N' Hours
   • Every Day
   • Weekly Once
   • Monthly Once
7. Select when the data need to be imported in Perform option. 
8. In the Notify me after every 'N' Import Failure (s) option, set the number of consecutive import failure after which you need to be notified.
9. Click Save . The data for your SQL Server database will be imported into Zoho Analytics in the set interval. 

You can also schedule the import while initial import using the Schedule Setting option in the Step 4 of Import Wizard .

7. Will I be notified on import failures?

Yes, you will be notified after consecutive import failure, in case it occurs. You can set the number of consecutive import failures after which you need to be notified in the Notify me after every 'N' Import Failure (s) option of the  schedule import .

8. Import from SQL Server database that is hosted in the cloud fails. How to solve this? 

Import from the cloud database may fail when the Databridge does not have the privilege to access the data. In case your cloud database security system only allows access from restricted IP Addresses, then it will blacklist the server/machine where Databridge is installed. Ensure that you have whitelisted the IP Address of the machine/ server where the Databridge is installed.

 9. Can I import data from SQL Server database into an existing Zoho Analytics Workspace?

Yes, you can import your data from SQL Server into an existing Workspace.

Follow the below steps to import data into an existing workspace:

1. Open the Workspace into which you wish to import the data.
2. Click Create > New Table / Import Data . 
   
    
   
3. The Import Your Data section will open. Click Local Databases option.
4. The Import Wizard will open. Configuring the import will be similar to the steps followed in this presentation .
   
   

10. I have synced data from database into a table. Can I change the data source of this table?

Yes, you can change the data source of a table, into which the SQL Server database has been synced. 

Follow the below steps to import if the source is available in the same SQL Server database that is imported into the table. 

1. Open the Workspace.
2. Click Import Data> Import into this Table.
3. The  Select Data to Import tab of Import wizard will open. 
4. You can choose to import from a different table using the Select Table option or import using the Custom Query.  

Follow the below steps to import if the source is available in a different local database.

1. Open the Workspace.
2. Click  Data Source  from the left bar. 
3. All data sources for this Workspace will be listed. Click the data source you want to edit.
4. The  Data Source  page will open. Click  Edit Connection . 
5. In the Local Database - Edit Connection  dialog that open, modify the data source. You can also change the Databridge that fetches the data. 

11. Can I import data from the SQL Server which are hosted in various networks/private cloud?

Yes, you can import from various databases that are hosted in different networks by installing multiple Databridge. You need to install various Databridge for each network. To link all the Databridge installations to your account, use the same installation key available in the  Download  dialog. 

Note:

• Single Databridge installation can import data from various data sources available in the same network.
• You can install only one Databridge per machine. 
  

12. Will foreign keys defined between my tables in SQL Server database be linked in Zoho Analytics as well?

No, the tables will not be directly linked in Zoho Analytics. You need to link the required tables in Zoho Analytics using the Look-up feature. Click  here  to learn about look-up.

13. Can I change the datatype of the columns imported in Zoho Analytics?

Yes, you can change the datatype of the columns imported into Zoho Analytics. However, it is necessary that the datatype of your column is compatible with the datatype of the column in your SQL Server database for successful data synchronizations. It is always recommended that you change the data type in both your SQL Server database as well as your Zoho Analytics Workspace.

14. How do I remove the import setup?

You can remove the import setup by following the steps below. 

1. Open the Workspace.
2. Click  Data Sources  from the left bar.
3. All data sources for this Workspace will be listed. Click the data source you want to remove.
4. In the  Data Sources  tab that opens click the  Settings  icon and then click the  Remove Data Source . 
   
    
   

Please do note that this only removes the connection. You can still continue accessing the Workspace in Zoho Analytics.

Troubleshooting Tips

1. I am unable to establish the connection between the local SQL Server database and Zoho Analytics server. How do I solve this?

This may happen due to various factors such as connectivity issues or privileges to access the protected data source. Refer to our Zoho Databridge Troubleshooting tip section to solve the specific issue you are facing.

2. I get an error message "Sorry, a problem in connecting to your Database server. Reason The TCP/IP connection to the host <no> ." What should I do?

The error message will be displayed when the TCP/IP configuration is not enabled for your SQL Server. 

To enable the same, please perform the below steps:

1. Open your Microsoft SQL Server folder from your Windows machine.
2. Navigate through Configuration Tools > SQL Server Configuration Manager > SQL Server Network Configuration > Protocols for [your SQL server instance name] .
3. In the Protocol Name section, right-click on TCP/IP . 
4. Click Properties .
5. In the Protocol section of TCP/IP Properties pop-up page, change the status of Enabled to Yes .

3. I get an alert message "Login failed for user < >." What should I do? 

This message will be displayed when there is a problem with your authentication details. Ensure that you have provided a valid user name and password.

Also, please note that currently, we support only SQL Server authentication. We do not provide direct support for Windows authentication. However, if required, you can choose to Connect using the JDBC URL option.