View

1. Actual Size shows the remote screen in its actual dimensions.
   
2. Full Screen stretches the visible remote screen to the entire width and length of your Console window.
   
3. Show Remote Cursor allows you to view the customer's remote cursor while in a support session.
   
4. Color Quality lets you to view the remote screen in four different color qualities while by choosing Automatic the color quality of the screen will vary along with internet connectivity speed.
   

1. Invite Technician - You can invite a secondary technician either from within your Assist organization or from outside your organization during a session using this feature. This can be helpful on occasions when you find it difficult to resolve an issue all by yourself. 
   
2. Share My Screen - This feature enables you to share your screen with the customer. It can be helpful when you want to demonstrate a process or a software program.
   
3. Run As Service - Run As Service enables you to run Zoho Assist as a service (thereby enabling Administrator privileges) on the remote computer. 
   
4. Send Ctrl+Alt+Delt - Zoho Assist allows you to send the Windows key combination Ctrl+Alt+Del to remote computers with a single click. This helps you to access the Task Manager of the remote computer, change the login password, Log Off etc.
   
5. Send Clipboard Keystrokes - The technician can now copy and paste passwords in the respective fields during an active remote access session. Learn more. 
   
6. Screenshot - Allows you to capture the screen while in a remote support session. This can come handy when you have to store something crucial or if you have to send a specific screen to your customer for future reference.
7. Disable Remote Input - Enables you to lock out the remote keyboard and mouse to prevent anyone sitting at the remote machine from entering input data during a remote control session. You can disable the input only if the computer at the remote end is Windows.
   
8. Blank Screen - This feature prevents the remote user from viewing what is happening on their screen during a remote support session. You can protect sensitive data by preventing the customer from viewing the monitor while you are remotely accessing it from another location. You can use this feature only if the computer at the remote end is Windows.

Tools (available only when the remote computer is on Windows)

Power Options

1. Lock screen - If you want to lock the remote screen all of a sudden or if you want to switch between users, you can use this feature.
   
2. Log Off - Quickly log off the remote computer to close the particular user's account so that it's easy for another user to log in.
3. Reboot - You can reboot the remote computer with this feature. It helps you on occasions when you must reboot the remote computer for the installation of a new software or hardware.
4. Reboot in Safe Mode - You can reboot and troubleshoot the remote computer in safe mode with this feature. The remote computer gets automatically connected to the session after logging in.
5. Shutdown - You can completely turn off the remote computer right from the technician console using this feature.  

 Administrator Tasks

1.   Clean Up Disk 
   
2.   Configure Clean Up 
   
3.   Task Scheduler
   
4.   Update Group Policy
   

Chat

File Transfer

Multi-Monitor Navigation

Voice and Video Chat

Setup Unattended Access