Join Session

Joining session using Session ID

Go to join.zoho.com.
Enter the session ID shared by your technician and click JOIN SESSION.

3. Click Download in the new browser that opens up.

Double click on ZA_Connect.exe to join the remote support session initiated by your technician.

Joining session using Session Link

Open the session link sent by your technician.
Click Download in the new browser that opens up.

Double click on ZA_Connect.exe to join the remote support session initiated by your technician.

Joining session using Email Invite

Open the email invite sent by your technician.
Click on JOIN SESSION.

Once the page opens, click on Download.

Double click on ZA_Connect.exeto join the remote support session initiated by your technician.

Joining session from Android device

Download Zoho Assist-Customer from Google Play Store.

Enter the session key shared by your technician.

Click ALLOW to grant access to screen share.

Once you click ALLOW, the device will display a prompt as below.

Once you click START NOW, the screen sharing will begin.
For the technician to gain control over the device, click ALLOW in the below prompt.

Click ACTIVATE in the below prompt to grant administrator privileges to the technician.

Joining session from Linux OS

Open the session join link sent by your technician
Click on either Download 32 bit or Download 64 bit in the new browser that opens up

Right click on the downloaded Connect application

Click on Properties and choose Permissions
Enable Allow executing file as program

Once enabled, double-click on the Connect application to join the session

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Quick Links	Workflow Automation	Data Collection
Web Forms	Enterprise	Online Data Collection Tool
Embeddable Forms	Banking	Begin Data Collection
Interactive Forms	Workplace	Data Collection App
CRM Forms	Customer Service	Accessible Forms
Digital Forms	Marketing	Forms for Small Business
HTML Forms	Education	Forms for Enterprise
Contact Forms	E-commerce	Forms for any business
Lead Generation Forms	Healthcare	Forms for Startups
Wordpress Forms	Customer onboarding	Forms for Small Business
No Code Forms	Construction	RSVP tool for holidays
Free Forms	Travel	Features for Order Forms
Prefill Forms	Non-Profit
Intake Forms	Legal	Mobile App
Form Designer	HR	Mobile Forms
Card Forms	Food	Offline Forms
Assign Forms	Photography	Mobile Forms Features
Translate Forms	Real Estate	Kiosk in Mobile Forms
Electronic Forms
Drag & drop form builder
Notification Emails for Forms	Alternatives	Security & Compliance
Holiday Forms	Google Forms alternative	GDPR
Form to PDF	Jotform alternative	HIPAA Forms
Email Forms	Formstack alternative	Encrypted Forms
	Wufoo alternative	Secure Forms
	Typeform	WCAG