Setup Zoho Assist
Custom Domain
The Custom Domain feature in Zoho Assist lets you to access Zoho Assist from the domain of your choice. It enables the organization to customize the URL that their technicians and customers visit to start and join remote sessions respectively. For ...
Customer Widget
This feature provides you with a widget (HTML snippet) that can easily be embedded on your website. It allows your customers to join sessions from your webpage instead of using an email invitation or the join.zoho.com webpage. Your customers can join ...
Zoho Assist Desktop Plugin
Desktop plugin helps you to quickly launch a remote support or unattended session right from your desktop. You need not navigate to the website each time you use Zoho Assist. This feature makes setting up the desktop plugin pretty simple. Steps Go to ...
Departments
Departments allows you to create and manage multiple divisions within your organization. Departments can be classified based on your customer's organization, product, geographic location or workgroup. Each department can have its own set of ...
Manage Technicians
The manage technicians section allows you (Super Admin/Admin) to grant privileges to technicians to conduct remote support and/or unattended access sessions. All technicians added in your organization can access unattended computers by default. ...
Rebranding
The users with administrative privileges can rebrand Zoho Assist by including their company logo, favicon and name, besides customizing the portal URL. By making use of this feature you can: Upload your company's logo Upload your company's favicon ...
Set Up Zoho Assist
Here you will find everything on how to setup Zoho Assist. It starts with re-branding Zoho Assist with your organization logo and creating a portal URL for your technicians. You can add technicians and grant permissions to specific technicians to ...