Unattended Access
Unattended Access for iOS devices
To download the Zoho Assist Application from Web Go to assist.zoho.com. Log in to your account using Zoho Assist credentials. Click icon at the top-right corner of the main window. For customers, choose iOS under Mobile /IoT devices. You can either ...
Remote command prompt
The remote command prompt enables you to connect securely to your remote computer and gain terminal-like access. This tool is similar to SSH access, as it allows you to establish a secure connection using your login credentials on Linux OS device. ...
Install agents via Microsoft Azure
Zoho Assist Unattended Agent is used to manage devices under the Azure AD. To manage these devices, you must install your agents. Agent installation in an Azure AD environment can be done in two ways: Microsoft Intune service with storage account ...
Zoho Assist - Credential Manager
The Credential Manager feature in Zoho Assist acts as a vault that helps you save multiple login credentials for remote devices. This information is automatically pre-filled when you access it, saving you the time and effort to remember the sign-in ...
Install Assist Unattended Agent using SCCM
System Center Configuration Manager (SCCM) is an intranet based high speed bulk deployment tool, capable of deploying software to all the computer system in the same intranet under the same domain. SCCM bulk deployment is done using Endpoint ...
Install Assist Unattended Agent using Microsoft Intune
Install Unattended Agent using Microsoft Intune Steps to deploy Unattended Agent through Intune Navigate to Unattended Access >Deployment > Intune. Click ZohoAssistStartupScript.zip and download the agent file (You can choose from the installer type ...
Bulk Deployment Issues & Resolutions
How do I resolve errors encountered during bulk deployment of Unattended access agent? One of the simplest methods that Assist offers is the bulk deployment method to enable the installation of the Unattended agent on multiple computers ...
Unattended Access for Android devices
To download the Zoho Assist application Go to assist.zoho.com. Log into your account using Zoho Assist credentials. Click present at the top right corner of the main window. For "Technicians", choose the appropriate platform listed under Mobile /IoT ...
Manage Devices
The list of devices configured for unattended access will be displayed here. You can add, remove, access, and manage the devices. Steps Navigate to Unattended access > Deployment > Manage Devices. 2. All devices will be displayed by default. Select ...
Diagnostic Tools
Using an unattended access agent from the remote end, you can perform certain system diagnostic operations such as opening the command prompt, accessing the task manager and device manager, and viewing the status of the groups, hardware, printers, ...
Configure Domains
The list of domains validated for unattended access will be displayed here. You can add, manage, and configure domains. Navigate to Settings > Unattended access > Domains. All domains will be displayed by default. Click Add to add and validate a new ...
Install agent using distributor
A distributor is an unattended access agent that helps discover and manage the computers in the domain it is deployed in. It helps reduce the need for time-sensitive manual deployment processes. You can use a distributor to configure unattended ...
Unattended Access
Unattended Access helps you access remote computers even without the presence of the customer at the remote end. You can access both Windows and Mac computers. You can view, manage, control and even troubleshoot the remote computer anytime once a ...
Unattended Access for Windows and Mac
Install the unattended access installer on Windows or Mac OS device for configuring unattended access. Once the device is configured for unattended access, you can access and troubleshoot the device remotely. Various installation methods: Install ...
Unattended Access Installation for Raspberry Pi
To download the unattended access installer in Zoho Assist: Login to Zoho Assist. Navigate to Unattended Access tab present in the top pane of the window. Select Deployment given on the left side of the page. Click Add Device in the top right corner ...
Unattended Access Installation for Linux
Configure a Linux computer for unattended access by installing the unattended access installer. Once you complete the configuration process, you can view, access, and troubleshoot the computer remotely. To download the unattended access installer in ...
Session Confirmation
Session confirmation enables your remote customers to authorize whether you can access their computer. However, enabling it for your remote customers is optional. If your supporting customers who comply to standards such as HIPAA or your customers ...
Access Devices
Access devices from Zoho Assist website Go to www.assist.zoho.com. Log into your Zoho Assist account using your credentials. Navigate to the Unattended Access in the top pane. You can connect to the device directly or connect as a specific user. a. ...
Adding Filters
You can save your time while searching for particular computers in the list by adding filters to it. Filters support a variety of criteria such as Mac OS, Windows, Online and Offline status modes to sort the computers in the list Steps Navigate to ...
Grouping Computers
Grouping computers helps you to organize a large list of devices for easy access and identification. Group can be created in two ways - Static and Dynamic. You can rename the group as well as move the computers from one group to another. Static Group ...
Installer Link
Just copy the installer link right from our website or send the link through email to your customers. No longer do you need to download the unattended access installer and send it to your customers every time to add a computer to your unattended ...
Install Agent Using Startup Script
Recommended for Active Directory enabled networks. Here are the steps involved to easily deploy Zoho Assist unattended agent across your network using Startup scripts of Group Policy Object. Login to Zoho Assist. Navigate to Settings, click ...
Bulk Deployment Manager
Bulk Deployment Manager is a tool for distributing Zoho Assist Unattended access agent to remote computers. It is an intuitive tool that makes unattended access agent deployment simple and reduces the time-intensive manual deployment processes. Using ...
Deployment
Configure computers for unattended access by installing the unattended access installer. You can configure unattended access on individual computers by asking your customer to execute the file downloaded from the unattended access installer link. You ...