Grouping Computers | User Guide | Zoho Assist

Grouping Computers

Grouping computers helps you to organize a large list of devices for easy access and identification. Group can be created in two ways - Static and Dynamic. You can rename the group as well as move the computers from one group to another.

  • Static Group - Create a group by manually adding devices to it.

  • Dynamic Group - Create a group based on defined criteria, and devices will be automatically assigned to the group based on these criteria.

 To add a static group: 

  1. Navigate to Unattended Access >Settings > Groups.

  1. Click New Group and enter group details such as group name, description.

  1. Select Static Group in the category and click Add Device.

  1. Choose the devices you want to add to the group and click Add.


  1. Once added, click Create Group to create the group.

  1. Group will be listed once created.

 To add a dynamic group: 

  1. Navigate to Unattended Access and select Settings.

  1. Click New Group and enter group details such as group name, description.

  1. Select Dynamic Group in the category and click Add Criteria.


  1. Set the criteria for the group based on your requirements and click Save.

  1. Once saved, devices that match the criteria will be listed under the group.


 To edit a group 

  1. Click on the Edit icon corresponding to the group you want to modify.

  1. For a static group, you can modify the group name, description, add or remove devices, and then click Update.

  1. For a dynamic group, you can change the group name, description, and  modify the criteria of the group by clicking View Criteria as needed.


 To delete a group 

1. Click Delete icon next to the group you would like to delete/remove.


2. Click Delete in the confirmation prompt shown below

 To move a group 

  1. Click the Move icon next to the group you wish to move.

  1. Choose the department from the dropdown to which the selected group should be moved and then click Move.



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