Welcome to Portal
Recommended for Active Directory enabled networks.
Here are the steps involved to easily deploy Zoho Assist unattended agent across your network using Startup scripts of Group Policy Object.
In the script name, browse to the startup script in share (not in local path). The startup script receives 2 parameters.
The first parameter points to the path of the network share which contains the necessary files for installation (Refer step 1).
The second parameter specifies the script uses EXE/MSI
Click ok once the script parameters are added accordingly.
Example command line to be used with scriptScript Name:
\\assist-dc2016\ZohoAssist_My_Department\ZohoAssistSetup.bat
Script Parameters for EXE:
\\assist-dc2016\ZohoAssist_My_Department EXE
(or)
Script Parameters for MSI:
\\assist-dc2016\ZohoAssist_My_Department MSI
Refer the below screenshot for more information
Once the startup script is configured in the domain controller,
Go to the target machine which needs to be installed with Unattended agent using GPO.
Open an admin console and issue the command gpupdate /force.
Restart the device if necessary.
After issuing the above command, open rsop.msc. Navigate to Computer Configuration -> Windows Settings -> Scripts -> Startup.
Check if our startup script is displayed here. If the startup script doesn't appear here, there's either an issue with gpupdate or a problem with step (1, 2 or 3).
If rsop displays our startup script, then our setup is successful. Reboot the device to test whether Unattended agent is now installed which will be available for unattended access.
If Unattended agent isn't already installed
Go to the network share with installer.
You can discover a log folder in the network share, which should include a file named after the machine where the startup script was performed.
For instance, if you set a machine called "test PC" to execute the GPO script, you will find a file named test_PC.log in the log folder.
Contact support@zohoassist.com with the log file for further assistance.
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