Badge Printing Setup - Desktop App
The Zoho Backstage Desktop App provides a seamless and efficient solution for printing badges for your event participants. With direct wired (USB) connectivity, you can easily set up and manage badge printing directly from your desktop. Enhance your check-in process by using the app’s capabilities to print customized badges on-demand, ensuring a smooth and professional experience at your event venue.
Note: The Backstage Desktop App is an early access feature available upon request. If you're interested, please contact support@zohobackstage.com.
Connecting a Printer to the Desktop via Direct Connection
Connecting a printer directly involves establishing a physical connection between the printer and the computer. This method ensures reliable and fast printing capabilities, making it suitable for environments where consistent and secure printing is essential. To connect a printer and desktop:
- Plug the printer into a power source.
- Connect the printer to your desktop using a USB cable.
Direct Wired Printing Setup for the Backstage Desktop App
Easily print event badges using direct wired connectivity with the Zoho Backstage Desktop App. Connect your desktop to a USB-enabled printer for a seamless badge printing experience right at your event venue. Follow these simple steps to configure your printer and start printing badges right away.
Adding a Printer on your Desktop
Adding a printer is essential for accessing printing services and ensuring your badges are printed efficiently. Below, you’ll find instructions on how to add a printer to your desktop on both Windows and macOS.
To add a printer on Windows:
- Navigate to Settings > Devices > Printers & scanners.
- Click Add a printer or scanner.
- Select your connected printer from the list.
To add a printer on macOS:
- Navigate to System Settings > Printers & Scanners.
- Click Add printer, scanner, or fax.
- Select your connected printer from the list.
Connecting a Printer to the Backstage Desktop App
Follow these simple steps to set up and designate a default printer, ensuring smooth and efficient printing operations during your event.
- Navigate to Setup > Printer Setup in the menu bar.
- Choose the printer from the available list.
- Click Set as default to make it the default printer.
- For more advanced options, click Toggle Advanced Options.
- Adjust the print size, speed, print quality, or orientation according to your requirements.
- Click OK.
If you want to print a badge directly from this printer, navigate to Setup > Badge Printing Options, then select Print Badge on Locally Connected Printer. Event Day Check-In and Badge Printing
During the event, participants can be checked in using various devices, such as mobile phones, iPads, or laptops, using the Backstage Organizer app or web app. With the printer set up in advance via the Desktop App, participant badges will automatically print as soon as check-in is completed on any of these devices.
To print badges using the Backstage Desktop App:
- Navigate to Event Day > Check-in > Event Check-in from the Dock.
- Open the drop-down menu associated with a participant, then click Print Badge.
Silent Printing
Silent printing allows badges to be printed without notifying the event organizer each time someone checks in.
To print badges silently:
- Navigate to Setup in the menu bar.
- Click Silent Printing.
- Your changes will be saved automatically and take effect immediately.
Network Printer
A network printer allows multiple devices to connect and print without needing a direct connection to a single desktop. This guide explains how to set up, view, and manage network printers through the Backstage Desktop App.
Setting Up a Network Printer
Configure a network printer in the Backstage Desktop App by specifying the device name.
To Configure a Network Printer:
- Navigate to Setup > Badge Printing Options > Setup network printer on the menu bar.
- In the Setup Network Printer dialog box, enter your device name.
- Click Save.
View, Pause, or Resume a Network Printer
Manage your network printers by viewing their statuses, pausing, or resuming printing operations. Easily refresh the list to ensure that all printers are displayed, with changes saved and applied automatically.
To resume or pause a network printer:
- Navigate to Setup > Badge Printing Options > View Network Printers on the menu bar. The Network Printers dialog box will appear.
- View the available network printers and their statuses.
- Click the Resume or Pause button next to a device to resume or pause printing, respectively.
- Click Refresh if your printer is not displayed.
- Your changes will be saved automatically and take effect immediately.
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