Common questions on the event attendee app - FAQ - Zoho Backstage

Common Backstage attendee app questions

Can attendees access my event with a mobile app?

Yes, attendees can access the event on the Backstage iOS or Android app.
 

Can I offer the event app in more than one language?

Yes. The languages you add in the event microsite will be reflected in the app as well. Attendees can pick a language and see the event in that chosen language.
 

Can I white label the event app for attendees?

Yes. If you are an Ultimate plan user you can get completely rebranded event apps for your attendees in iOS and Android. Please contact support@zohobackstage.com for more details.
 

How do I send announcements to my attendees on the event app?

You can post your announcement from the web or the organizer mobile app. To post from Backstage web, open your event and navigate to the Event Console. Then, use the toggle button on the top-right corner to select the Conduct option. Next, click Announcements and post your message. To post from the organizer mobile app, open your event and tap on the Announcement option. Click the + icon in the top-right corner to enter your announcement. Click Post to share it with everyone.

Every announcement you post will be pushed to the attendee app as notifications and also shown on the event microsite.
 

Will attendees be able to network with each other through the event app?

Yes. You can enable everyone at your event to connect with each other by creating discussions channels for various topics circling around the event. Also, set the privacy level for each channel by making them public or private. The Networking page on the microsite is another place where attendees can chat with any other event participant and also schedule and join 1-on-1 meetings with them. The options for chat and 1-on-1 meetings are also available when event participants join the event through the microsite after it has begun. 
 

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