Manage your website settings to control how people view your event website.
Set a favicon
Set a favicon to project your event brand. This is a small graphic that will be displayed in the links bar, on the browser tab, in the bookmark list, and in the address bar.
- Go to Design > Website from the dock.
- Click 'Edit Website' to open the Website Builder.
- Click the Settings option on the left pane. The Settings panel will be displayed.
- Click the Favicon tab.
- Click the Upload link and select an image from the dialog box. You can modify or delete a favicon by performing the above steps again and clicking the Change or Remove link respectively.
JPG JPEG PNG
ICO
Image size limit
Less than 256KB
Image dimensions
16x16 pixels at 72dpi
Set up the notification banner
Select what information the notification banner should display. The notification banner will be displayed at the top of the website on all pages.
- Go to Design > Website, from the Dock.
- Click Edit Website. The Website Designer will open.
- Go to Settings > Notification Banner from the left sidebar. The Notification Banner panel will appear.
- Select the Information to prospects checkbox. This will display a banner to prospects who view the website. The information on the banner will tell prospects to sign in to use all the features of the website in order to participate in the event.
- Select the Event started checkbox. This will display a banner to all event participants and other website visitors when the event begins, informing them that the event has started.
Set up map display preferences
Choose when the map around your event location should be rendered on the event website to improve the loading time of website content or to ensure compliance with any security requirements.
- Go to Design > Website, from the Dock.
- Click Edit Website. The Website Designer will open.
- Go to Settings > Venue Map from the left sidebar. The Venue Map panel will appear.
- Choose an option for rendering the map
- Select the Visible Always radio button to show the map to website visitors on theVenue page in the event website.
Select the Only Visible when the visitor clicks View Map button radio button to hide the map and display the View Map button on the hidden map. When the View Map button is clicked by website visitors, the map will be visible.
Modify time preferences
Set up a time format that your audience is familiar with. Time format settings will be applied to all instances of time on the website, inside OnAir, and also on the following promotional materials:
- Event banners created to shared on social media
- Banners for other websites
- Automated emails
- Scheduled emails
- Go to Design > Website, from the Dock.
- Click Edit Website. The Website Designer will open.
- Go to Settings > Venue Map from the left sidebar. The Time Format panel will appear.
- Choose a time format. The time format will be applied.
- Preview the selected format.
Set search visibility preferences
Increasing the visibility of your event's website and having it appear in multiple places will help prospective attendees find your event easily and also get more eyes on your event.
- Go to Design > Website, from the Dock.
- Click Edit Website. The Website Designer will open.
- Go to Settings > Event Visibility from the left sidebar. The Event Visibility panel will appear.
- Choose where you want your event to be listed:
- Select the Search engine results checkbox to make your event visible in search engine results.
- Select the Portal event-listing page checkbox to make your event appear in portal-level searches.
- Select the Backstage attendee app checkbox to list your event in Backstage attendee app search results.

Modifying the portal event-listing is a paid feature enabled based on your
subscription plan.
Set up cookie policy
Place a cookie consent banner at the bottom of the event website. This will inform visitors how their data will be used by the website and ask for their acknowledgement.
There are two types of cookies. Basic cookies collect the setting preferences of website users. This information is essential for the proper functioning of the website.
The next type is the nonfunctional cookies. These cookies track information when your event is linked to integrations like Zoho PageSense, Zoho SalesIQ, and Google Analytics. With this option, you can gain insights into what appeals to each visitor, or which pages are more popular based on the metrics that are collected over a period of time. This data is collected anonymously and can help you tailor the website experience for your audience accordingly. Website visitors can choose to opt out of these cookies by customizing setting on the website.
You can also link to your own cookie policy when you want to customize our default cookie settings for more flexibility.
- Go to Design > Website, from the Dock.
- Click Edit Website. The Website Designer will open.
- Go to Settings > Cookie Management from the left sidebar. The Cookie Management panel will appear.
- Switch on the Enable Cookie Consent toggle button.
- Go to the General tab to choose display settings for the cookie banner.
- Select between all countries or GDPR countries.
- Go to the Customize Cookie Banner tab.
- Select the Default cookie policy radio button to keep track of basic and non-functional cookies.
- Alternatively, you can select the Custom Cookie Policy radio button to enter the URL to your own policy.
- Click Save.
Note: When you set up a cookie policy after taking your event website live, you need to republish your event again to update the changes online.
Change event thumbnail in event-listing page
Give attendees and prospects an idea of what your event is about by displaying an event thumbnail that matches your event's theme and vibe in your portal's event-listing page. By default, the banner image you add in the Hero section of your event website will be set as the thumbnail for your event in the event-listing page.
- Go to Portal Settings > General, from the Portal page.
- Scroll down to Manage Portal Logo and Favicon section, then click the Upload link under Logo.
- Choose an image from the gallery of your local drive, then click Upload.
Note: To revert back to the default banner image, click the Reset link in the Event thumbnail in the portal event-listing page section.
Set up event website sign-in
Manage whether website visitors can sign in to the event website without buying a ticket or being a part of the event team. If the visitor has a ticket, set up if ticket ID is mandatory for signing in to the event website.
- Go to Settings > Sign-in, from the Dock.
- Select the Visitor Sign-In toggle to allow prospects to sign in to the website.
Note: When this option is disabled, the website visitors won't be able to sign in and won't be listed in the Prospects tab that is inside the Registrations tab. - Select the Ticket ID Sign-In toggle to allow visitors to use their ticket ID to sign in to the website.
- Enable the Apply restrictions when signing in with ticket ID and name checkbox, if needed.
Note: Even if this checkbox is selected, if ticket ID and OTP is used to sign in to the website, these restrictions will not applied.
List of restrictions
Sign in using
| Ticket ID and name
| Email address or ticket ID
|
Attend live sessions
| ✓
| ✓ |
Edit ticket information
| ✓ | ✓ |
Upload event images in gallery
| ×
| ✓
|
Participate in discussions
| ×
| ✓
|
Customize profile
| ×
| ✓
|
Customize privacy settings
| ×
| ✓ |