Contacting the organizer - Zoho Backstage

Contacting the organizer

There may be times when you have a pressing question before an event. Contacting your organizer will help you get answers, so that you can make informed decisions.


Using the live chat widget 

Get in touch with your event organizer from the chat widget, and get replies within minutes. Ask your questions, get your clarifications, and come to a clear conclusion.


  1. Click the chat widget in the bottom-right corner of the event microsite.
  2. Enter your name, email address, and message.
  3.  Click the Start Chat button. A representative from the event will get in touch with you through the widget. 
  4. Click  to end the conversation.
  5. Provide a rating for the conversation.
  6. Click the Email this transcript link at the bottom to get a copy of the conversation.

Using the Get in Touch form

One way to contact the organizer of the event with questions is through the Get in touch form.


 
  1. Click the Home tab in the microsite.
  2. Enter your details like your name, email, phone number, and message in the form in the Get in touch section at the bottom of the tab.
    Note: Your name and email address will already be populated in this form. You can change your name at this point, but the email address field cannot be modified.
  3. Click the Send button to send your message to the event organizer.

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