GST — India

Goods and services tax (GST) is a tax levied by the central and state governments of India on registered businesses that provide services in the country. All businesses should pay a certain amount to the central government and the state government where the business is located. In addition to this, an extra amount should be paid to the central government during interstate business transactions. Event organizers should also pay GST to both the central and state governments when they host events in India. To learn how much GST you should charge your attendees, please check with a tax expert or a local tax authority.

The GST will be added to the total amount you collect from attendees, and will be included in the gross sales for your event. You can view the complete breakdown of the tax in the Registrations > Overview > Orders tab of each event. Once the event is over, you must pay the tax amount collected through ticket sales to the appropriate tax authorities.

Note: Ensure that you set a payment mode and make India as your organization country before enabling GST for your portal.

Enable GST for your portal

Charge GST for your ticket sales by adding your organization's GST identification number to Backstage. Once you've added your 15-digit GSTIN number and set default interstate and intrastate tax rates, GST will be automatically collected from purchasers during the checkout process.

Go to Portal Settings > Payments from the top bar of your portal.
Click the Tax Rates tab.
Click the Enable tax button. The Confirm tax setup dialog box will appear.
Click the Continue button. The Tax settings panel will display.
Enter the name of your organization in the Organization name textbox.
Enter the GSTIN number for your organization in the GST Identification number textbox.
Enter your organization's address in the Organization address section.
Click the Save button.

Note: When you refund an order, the GST amount will also be refunded.

To modify the organization's address

Go to Portal Settings > Payments from the top bar of your portal.
Click the Edit link associated with your configured organization country. The Edit organization details panel will display.
Modify necessary details, such as organization name and address.
Click the Done button.

View all tax rates

Take a look at the interstate and intrastate GST rates that's set for different locations and services in the country.

Go to Portal Settings > Payments from the top bar of your portal.
Click the Tax rates tab. All tax rates available for India will be displayed
Click the View button to the right of the tax or tax group you want to view. The tax details will be displayed in a panel.

Note: You cannot add new tax rates or modify the existing tax rates.

Set a default tax rate

Choose an interstate and intrastate tax rate for the events in your portal from the available tax rates.

Go to Portal Settings > Payments from the top bar of your portal.
Click the Default Tax Preferences tab from the left pane.
Choose an interstate tax percentage from the IGST dropdown in the Interstate tax rate section.
Choose an intrastate tax percentage from the Tax group dropdown in the Intrastate tax rate section.
Click the Save button.

To collect GST from an event

Go to Registrations > Setup > Tax from the dock.
Your portal's default tax rate will be applied to the event.
Note: This option will only be visible if you set paid ticket classes.
Click the Change button. The Tax Setup panel will appear.
Select the Taxable radio button to collect tax from your attendees.
Choose an intrastate tax rate from the Intrastate tax rate dropdown.
Choose an interstate tax rate from the Interstate tax rate dropdown.
Click the Done button.

Note:

In Backstage, you can only collect taxes (GST) in the following cases:

When the event currency is set to INR.
For tickets that are purchased by people in India.

You can click the Manage link in the top-right corner of the Tax section to change the tax rate of your portal.

Set a tax exemption

Some events can be made tax-free based on their purpose and the location they are hosted in. In such cases, you can make your events non-taxable in Backstage to avoid charging GST on ticket sales. You can contact the local tax regulatory body where your event is held, to find out if your event can be exempt from tax.

Go to Portal Settings > Payments from the top bar of your portal.
Click the Tax Exemptions tab.
Click the Add Tax Exemption link and Add Tax Exemption panel will display.
Add a reason and description for why your event is free from tax.
Click the Save button.

To view a tax exemption

Go to Portal Settings > Payments from the top bar of your portal.
Click the Tax Rates tab.
Click the dropdown to the right of the tax exemption you want to view.
Select the View option to see all the details about the tax exemption.
Click the Close button when you're done.

To edit a tax exemption

Go to Portal Settings > Payments from the top bar of your portal.
Click the Tax Rates tab.
Click the Edit option to the right of the tax exemption you want to edit. The Edit Tax Exemption panel will display.
Modify the reason and description for the tax exemption.
Click the Save button.

To delete a tax exemption

Go to Portal Settings > Payments from the top bar of your portal.
Click the Tax Rates tab.
Click the dropdown to the right of the tax exemption you want to delete.
Select the Delete option.

To make an event non-taxable

Go to Registrations > Setup > Tax from the dock.
Your portal's default tax rate will be applied to the event.
Note: This option will only be visible if you set paid ticket classes.
Click the Change button. The Tax Setup panel will appear.
Select the Non-taxable radio button to make the event exempt from tax.
Choose a reason for the tax exemption from the Tax exemption code dropdown.
Click the Done button.