Setup
Companion Tickets
Overview Companion Tickets let attendees register additional participants along with a primary ticket. This is useful when a ticket holder needs to bring guests, assistants, caregivers, or accompanying delegates. Companion tickets are linked to one ...
Ticket Grouping
Overview Ticket groups allow organizers to organize multiple ticket classes under a single category. Grouping tickets helps structure your ticket listings so attendees can easily browse related ticket options on the event website. For example, you ...
Embeddable Registration Widget
Overview The Embeddable Widget allows event organizers to display the Zoho Backstage ticket registration interface directly on an external website. Instead of redirecting attendees to the Zoho Backstage event website, organizers can embed either the ...
Waitlist Tickets | Organizer Guide
The Waitlist Tickets feature in Zoho Backstage helps event organizers manage sold-out ticket classes effectively. It automates attendee handling, maximizes attendance, and improves customer satisfaction—ensuring no potential registration is lost when ...
Event Capacity
In some cases, event organizers may not want to restrict the number of tickets sold within each ticket class but rather define a total limit for all registrations combined. The Event Capacity feature allows you to specify the total number of ...
Session Registration – Setup and Management
Session registration allows you to manage how attendees sign up for individual sessions in your event. You can enable or disable registrations, set attendee limits, collect payments, and export registration data for tracking and reporting. ...
Ticket Class
Overview Ticket classes allow you to define different types of registrations for your event. By creating multiple ticket classes, organizers can offer varied pricing, access levels, and purchasing limits for attendees. For example, you can create ...
RSVP Configuration
Overview RSVP in Zoho Backstage helps you manage invited guests efficiently, track their attendance status, and streamline communications throughout the event planning process. Whether you’re inviting a few select individuals or importing a full ...
Offer Tickets
The Offer Tickets feature in Zoho Backstage allows event organizers to create time-limited, quantity-based, or combination discount tiers within a ticket class. This eliminates the need to create multiple ticket classes for each offer manually. Key ...
Registration Settings
Manage ticket settings Set up registration settings to determine how ticket sales should work for your event. Set up registration settings Manage registration settings for your event. Go to Registrations > Setup > Registration Settings from the dock. ...
Registration Form
Customize the registration form Collect information about your attendees during the registration process, such as their food preferences, contact information, and what activities they are interested in. Add a new field Insert new fields in your ...
Cancellation Policy
Set a cancellation policy Handle cancellations at your event with a refund or cancellation policy. Go to Registrations > Setup > Cancellation Policy from the dock. Select a cancellation policy from the options listed. Click Save. Enter a reason for ...
Promo Codes
Incentivize prospective attendees to buy tickets to your event by offering discounts and special offers. In Backstage, there are two types of promotional codes: discount codes and access codes. A discount code offers a reduction in the price of a ...
Payments
Manage your event registrations with ease. Enable free bookings or collect payments through the website in via one of our supported payment gateways. Classify your tickets into different categories to give attendees a clear picture of what they can ...