Encourage registrations and increase ticket sales by automatically applying discounts when predefined conditions are met. Discount rules allow you to offer discounts based on the total order value or the number of tickets purchased, eliminating the need for attendees to enter promotional codes during registration.

With discount rules, you can define eligibility criteria, configure discount amounts, set redemption limits, and control how long the discount remains active.

Discount Rule Settings

1. Rule Name: Name used to identify the discount rule.
2. Discount Based On: Determines the condition that triggers the discount.
   
1. Order Amount: Applies the discount when the total order value exceeds the specified amount.
2. Group Discounts: Applies the discount when the quantity of tickets purchased is greater than or equal to the specified quantity.
3. Discount: Percentage-based or fixed amount discount applied during registration.
4. Discount Rule Applies To: Determines which ticket classes are eligible for the discount. This setting is available only for Group Discounts.
5. Redemption Limit: Maximum number of times the discount rule can be redeemed.
6. Start Date: Date and time when the discount rule becomes active.
7. Expiration Date: Date and time when the discount rule expires.
   

• Discount rules are applied automatically during registration when the configured conditions are met.
  
• A discount rule can only be redeemed while it is active and within its validity period.
• If multiple discounts are available, the applicable discount will be calculated during registration based on the configured criteria.

Viewing Discount Rules

All discount rules are listed in the Discount Rules tab.

The list includes:

• Rule name
• Redemption count
• Validity period
• Applicable ticket classes
• Current status

Discount rules can have the following statuses:

1. Active: The rule is available and will be automatically applied when its conditions are met.
2. Paused: The rule is temporarily unavailable and will not be applied during registration.

Use the search, filter, sort, and column customization options to quickly find and organize discount rules.

Editing a Discount Rule 

Modify the settings of an existing discount rule.

1. Navigate to Registrations > Setup > Promo Codes.
2. Open the Discount Rules tab.
3. Click the more options icon beside a discount rule.
4. Click Edit.
5. Update the required settings.
6. Click Save.

• The discount value cannot be modified after the discount rule has been redeemed at least once.
• Changes only affect future redemptions.

Pausing a Discount Rule 

Temporarily disable a discount rule without deleting it.

1. Navigate to Registrations > Setup > Promo Codes.
2. Open the Discount Rules tab.
3. Click the more options icon beside a discount rule.
4. Click Pause.

The discount rule will no longer be applied during registration until it is resumed.

Resuming a Discount Rule

Reactivate a paused discount rule.

1. Navigate to Registrations > Setup > Promo Codes.
2. Open the Discount Rules tab.
3. Click the more options icon beside a paused discount rule.
4. Click Resume.

The discount rule will become available again and will be automatically applied when its conditions are met.

Deleting a Discount Rule 

Remove a discount rule that is no longer required.

1. Navigate to Registrations > Setup > Promo Codes.
2. Open the Discount Rules tab.
3. Click the more options icon beside a discount rule.
4. Click Delete.
5. Confirm the action.

• A discount rule cannot be deleted after it has been redeemed.
• Deleted discount rules will no longer be applied during registration.

If you have any questions, please contact support@zohobackstage.com.