Note: Republish your event website to update event ticketing, if you are setting up tickets for the first time. Any update made thereafter does not need to be republished to the website as it will be updated automatically.

 

Configuring payment mode

1. Go to Registrations > Setup > Payments from the dock.
2. Click the Configure now link in the Payment methods section. The Add Payment Gateway panel will be displayed.
   
3. Select a payout country from the list in the Payout country section.
   
4. Select a payment gateway in the Payment Gateway section.
   
5. Click Done.
   
6. Configure your payment gateway by filling details in the resulting panel.
   
7. Click Done.
   

Choose multiple payment gateways     

Select the payment gateways that you want attendees to use while purchasing tickets to your event. By default, all the payment gateways that are configured in the portal can be used in your events by attendees. However, you can specify which ones can be used, if necessary. Depending on the payment gateway you choose, the payment method that attendees can use to make ticket purchases will also differ.

1. Go to Registrations > Setup > Payments from the dock.
2. Click the Payment gateway setup link in the Payment Gateways section. The Payment Gateway Setup panel will display.
   
3. Select the payment gateways that you want attendees to use for ticket purchases in the Payment Gateways section.
   
   Note: Payment gateways that you have configured in your portal will be displayed in the Payment Gateways section.
   
4. Click Done.
   

Note:  If no payment gateway is selected for your event, then one or more of the configured payment gateways from your portal will be used to collect payments. Depending on the payment gateway that is set, the payment method will vary. 

Set up an offline payment mode for your event

1. Go to Registrations > Setup > Payments from the dock.
2. Click the Setup now button in the Offline payments section.
   Note: If you’ve already set up offline payments for your portal, those payment modes will be displayed here.
3. Click the Add offline payment mode option in the top-right corner to add a new payment mode for the event.
   
4. Click Done. A list of available payment modes will be displayed.
   
5. Select the payment modes you wish to add for your event.
   
6. Click Done.

Note:

1. All new payment modes you create for the event will be added to your portal automatically.
   
2. Payment modes can only be deleted from your portal’s Settings page.

To view a offline payment mode 

1. Go to Registrations > Setup > Payments from the dock.
2. Click the dropdown to the right of the offline payment mode.
   
3. Select the View option. The View payment mode panel will display with all the details regarding that payment mode, such as the payment type and payment instructions.
   

To edit a offline payment mode

1. Go to Registrations > Setup > Payments from the dock.
2. Click the dropdown to the right of the offline payment mode.
   
3. Select the Edit option. The Edit payment mode panel will display.
   
4. Modify the payment mode information.
   
5. Click Done.
   

Note: Changes made to the payment mode will be reflected on a portal level.

Handling event registrations using Zoho Backstage's ticketing platform is a paid feature enabled based on your subscription plan.