Payments

Manage your event registrations with ease. Enable free bookings or collect payments through the website in via one of our supported payment gateways. Classify your tickets into different categories to give attendees a clear picture of what they can expect when reserving a spot at your event. Offer attractive discounts to help speed up your ticket sales and generate swift revenue.

Note: Republish your event website to update event ticketing, if you are setting up tickets for the first time. Any update made thereafter does not need to be republished to the website as it will be updated automatically.

Configuring payment mode

Set up the mode in which you'd like to receive payments for ticket purchases. Provide details such as the payout country, the payment gateway, and supported currency.

Go to Registrations > Setup > Payments from the dock.
Click the Configure now link in the Payment methods section. The Add Payment Gateway panel will be displayed.
Select a payout country from the list in the Payout country section.
Select a payment gateway in the Payment Gateway section.
Click Done.
Configure your payment gateway by filling details in the resulting panel.
Click Done.

Choose multiple payment gateways

Select the payment gateways that you want attendees to use while purchasing tickets to your event. By default, all the payment gateways that are configured in the portal can be used in your events by attendees. However, you can specify which ones can be used, if necessary. Depending on the payment gateway you choose, the payment method that attendees can use to make ticket purchases will also differ.

Go to Registrations > Setup > Payments from the dock.
Click the Payment gateway setup link in the Payment Gateways section. The Payment Gateway Setup panel will display.
Select the payment gateways that you want attendees to use for ticket purchases in the Payment Gateways section.
Note: Payment gateways that you have configured in your portal will be displayed in the Payment Gateways section.
Click Done.

Note: If no payment gateway is selected for your event, then one or more of the configured payment gateways from your portal will be used to collect payments. Depending on the payment gateway that is set, the payment method will vary.

Set up an offline payment mode for your event

Provide attendees with more flexible payment options during check-out by enabling offline payment options, such as pay at venue, bank transfers, checks, and more. After you receive the payment from attendees, you can mark offline orders as paid in the Registrations tab of the Manage dashboard.

Go to Registrations > Setup > Payments from the dock.
Click the Setup now button in the Offline payments section.
Note: If you’ve already set up offline payments for your portal, those payment modes will be displayed here.
Click the Add offline payment mode option in the top-right corner to add a new payment mode for the event.
Click Done. A list of available payment modes will be displayed.
Select the payment modes you wish to add for your event.
Click Done.

Note:

All new payment modes you create for the event will be added to your portal automatically.
Payment modes can only be deleted from your portal’s Settings page.

To view a offline payment mode

Go to Registrations > Setup > Payments from the dock.
Click the dropdown to the right of the offline payment mode.
Select the View option. The View payment mode panel will display with all the details regarding that payment mode, such as the payment type and payment instructions.

To edit a offline payment mode

Go to Registrations > Setup > Payments from the dock.
Click the dropdown to the right of the offline payment mode.
Select the Edit option. The Edit payment mode panel will display.
Modify the payment mode information.
Click Done.

Note: Changes made to the payment mode will be reflected on a portal level.