How to integrate Paytm with Zoho Backstage

Integrating with Paytm

Paytm is a payment gateway that simplifies digital payments and transactions for businesses. You can integrate it with your Backstage account to receive payments from attendees who buy their tickets through your event's microsite. Zoho Backstage doesn't charge you any commission for ticket sales but you might have to pay Paytm a transaction fee. Learn more about Paytm's transaction fees.
The only payment method supported by Backstage for Paytm is their checkout, Paytm Checkout. Paytm is available for Backstage users who have set India as their payout country. 

  1. Before adding a payment gateway for your portal, ensure that you've set a payment mode and selected your payout country. You can do this on either a portal level or an event level
  2. If you're setting up your payment gateway for the first time, you will be asked to select it when choosing your payment mode. Select Paytm from the listed payment gateways in the Add payment gateway panel and enter your credentials to proceed with the integration.

Configure Paytm for your portal

Link your Paytm business account to Backstage to receive payments from tickets sold through your event microsites. Sign up for an account now if you don't have one already.
You need the following credentials related to your Paytm business account to integrate it with Zoho Backstage.
  1. Merchant ID 
  2. Merchant Key
Both these credentials can be found in the dashboard of your Paytm account. Learn more about using Paytm here.

  1. Click the Payment tab in the portal's Settings page.
  2. Select the Payment Setup option from the left pane.​
  3. Click Add payment gateway in the Payment Gateways section. The Add Payment Gateway panel will appear.
  4. Select Paytm.
  5. Click Done. The Paytm panel will appear.
  6. Enter the following credentials related to your Paytm account
    1. Merchant ID
    2. Merchant Key
  7. Click Done.
Note: Paytm doesn't support refunds in Backstage.

Other things you can do:

  1. Edit a payment gateway
  2. Remove a payment gateway
  3. Select a payment gateway for your event
The Paytm integration is only available in the Enterprise and Ultimate plans.

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